Dave & Chuck the Freak talk about an extremely calm 911 operator who guided a couple through the process of delivering their baby.
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00:00A couple introduced their baby daughter to the 911 operator that guided them through the delivery process in Orange County, New York.
00:15Here's that story. Now, take a listen to this report.
00:19When the volume comes up. Is it up? It's not up over here.
00:23Another day at work for Gerard Lewis.
00:25Listen, Derek, we're going to get you some help. Can you just stay on the phone with me, all right?
00:28Yes.
00:30That guy puts me right to sleep.
00:31Derek Carter and his fiance, Andrua, were rushing to the hospital to deliver their baby girl.
00:37Derek called 911 while en route.
00:39But the baby had other plans and decided she wasn't waiting to get there.
00:44She's out, she's out, she's out, she's out, she's out, she's out.
00:47The panic in the man's voice.
00:49In the front seat of her parents' parked car.
00:52But despite the baby only starting her life, it was already in danger of ending.
00:57She's out, she's out, she's out, she's out, she's out.
00:59She's out, she's out.
01:00Okay.
01:01She's out, she's out, she's out.
01:02Okay.
01:03Okay.
01:04Went into here.
01:05It has a whole set of every problem under the sun here.
01:06So that it can better direct us to help them.
01:07Gerard went right to work.
01:09Derek, listen to me.
01:10Slide your finger under the cord without stretching the cord tight.
01:14Carefully pull it over the baby's head.
01:16Okay.
01:17Okay.
01:18Okay.
01:19Yes, sir.
01:20Is the baby breathing now?
01:21Yes, the baby's breathing.
01:22Nova Rose was detangled from her lifeline and made it safely to the hospital.
01:26He did all the work.
01:27I just guided him there.
01:29I appreciate you.
01:30I definitely do.
01:32This is where most 911 call stories end.
01:36But Derek was determined to meet the man on the other side of the line.
01:40The father tracked down Gerard on Facebook and introduced little Nova Rose to her lifesaver.
01:46The whole family came to meet their adopted uncle, with Derek given the chance for a proper thank you.
01:52Trust me, man.
01:53Definitely, definitely a hero.
01:55He's definitely a hero.
01:57And I know he don't feel like that because it's his job, but in my eyes that's who he is.
02:02The first visit of many to see the man that delivered when he needed.
02:06Yeah, he'd be getting birthday pictures all the time.
02:09I don't mind sharing my Nova with him.
02:13I really don't.
02:14That's her hero.
02:15And a happy ending for a family who was expecting to add just one new member.
02:19Ready?
02:20I'm covering you up.
02:21See you later.
02:22But instead got two.
02:23He's like the calmest guy.
02:24I know.
02:25This whole story is full of calm, man.
02:26He's just calm.
02:27Everybody's very calm.
02:28Except when his baby was almost dying.
02:29He wasn't that calm.
02:30Well, yeah.
02:31Now.
02:32Help him, please help him!
02:33Woo!
02:34Yeah, the 911 operator was real calm.
02:36Oh, yeah.
02:37I like that baby breathing.
02:38Yeah.
02:39Take the quarter out.
02:40Take the quarter out.
02:41I'm gonna help you out.
02:42I'm sure.
02:43But the baby can't breathe!
02:44That's right.
02:45There's a cord wrapped.
02:46Oh, my God.
02:47The cord's around the neck.
02:49I'm gonna click on this.
02:50It's gonna show me what to do.
02:52No!
02:53Quickly!
02:54There's so much stuff coming out of my way!
02:55No.
02:56You just gotta slide your finger on the damn billy floor.
03:00Where?
03:01What?
03:02Slide your finger on the billy floor.
03:04I don't understand your song!
03:05You better slide, baby.
03:06Could you sing quicker?
03:07You better slide the cord over that baby's head.
03:09No!
03:10Slide the cord over that baby's head.
03:11No!
03:12Slide the cord over that baby's head.
03:13No!
03:14Slide the cord over that baby's head.
03:15She's so slippery!
03:16She's so full of guck!
03:17You gotta touch that cord.
03:18Touch the cord?
03:19Slide your finger.
03:20Slide the cord?
03:21You gotta touch that cord.
03:22Touch the cord!
03:23Touch the cord!
03:24Slide your finger.
03:25Slide the cord!
03:26Slide the cord!
03:27Over the baby's head.
03:33That does have a calming effect.
03:35It does!
03:36It does!
03:37Oh, that's fine.
03:38It's gotta talk like this.
03:40Everything is okay.
03:43Is the baby breathing?
03:47Is the breath going in?
03:51And then he's like,
03:54Yeah, I'm here to meet my baby.
04:00You know what?
04:01We're gonna send you pictures of every moment of her life going forward now.
04:04You're gonna see every minute of her life.
04:06That's, that's great.
04:08Ah, every, can I get your email address?
04:10Uh, yeah, it's very long.
04:17Nah, well, you need calm people.
04:19If you, if you are not a calm person, you need a calm person on the other end.
04:23That's true.
04:24I mean, that guy should settle anyone down.
04:28I would hope.
04:29Settle anyone down.
04:30If he could speed it up just a bit.
04:31If he could speed it up.
04:32Yeah.
04:33I'm panicking over here.
04:35A little bit.
04:36I didn't realize that.
04:38Um, I guess it makes some sense.
04:40Cause I was like, how can they know how to solve every single scenario?
04:45But it's just, they just type it in and it's like a list of.
04:49They read it.
04:50These are all the steps.
04:51Yeah.
04:52Dick trapped in hose pump.
04:53You know?
04:55All right.
04:56Oh, it's stuck right inside.
04:58It hurts so much.
04:59Pull it out.
05:00What?
05:01I can.
05:02That's why I'm calling.
05:03Are you talking on it?
05:05No.
05:06No, it hurts.
05:07Tug on.
05:08It's right in the whole heart.
05:10Got any sizzles?
05:11Yes.
05:12Try to cut it.
05:14Cut it.
05:15Cut what?
05:16I don't know.
05:17Whatever the hell it's stuck in, baby.
05:23I don't know.
05:25The most calm.
05:26Superful.
05:27911.
05:30Yeah.
05:31Appreciate him.