Vishal Sharma was allegedly assaulted on the Hemkunt Express just hours after filing a complaint about being overcharged for water, coffee, and noodles.
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00:00This passenger was allegedly assaulted in his third AC coach on 7th May of 2025,
00:11just hours after he filed an online complaint about being overcharged by the catering staff.
00:15Vishal Sharma, passenger on the Hemkunth Express, said the attack occurred hours after he used the rail mother's app
00:32to report being charged Rs. 20 for a water bottle instead of the approved Rs. 15 for rail near.
00:45He also flagged overpricing for coffee and noodles.
01:01In a video, he recorded several men believed to be pantry staff entered his third AC coach,
01:07confronted him while he lay on his upper berth and demanded he come down.
01:10Despite his protesting that he had only filed a complaint, one of the men dressed in a green polo,
01:15climbed up, grabbed his leg and appeared to assault him.
01:18The video cuts abruptly after Sharma yells in shock.
01:21He later resumed filming, showing visible injuries and torn clothes.
01:32Following public outrage, the Ministry of Railways imposed a Rs. 5 lakh penalty on the caterer,
01:37lodged an FIR and issued further action pending investigation.
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