Call The Bailiffs Time To Pay Up S01E05
Category
🦄
CreativityTranscript
00:01We're High Court enforcement agents, we've got High Court here. I'd like to sort this out face to face.
00:07Debts of over £12 billion are owed to people across the UK.
00:12£1200, I never got it back.
00:14And many of them struggle to get paid what they're due.
00:18It now looks like she's avoiding to deal with this matter.
00:21When all other attempts to settle a debt have failed...
00:24OK, so new job.
00:26Specialist enforcement agents are called in to recover what's owed.
00:29The time of expiry has come.
00:32Armed with a High Court writ.
00:34All check-in debts are going to be closed until this matters resolved.
00:37The agents have the authority.
00:39You think we're doing something illegal? Call the police.
00:41Expertise.
00:42Everyone's been found. Where is it?
00:45And the backup.
00:46We've made contact. We know they're there.
00:48To settle debts that no one else can.
00:50Our agents use as a last chance saloon.
00:53They take payments in cash.
00:55£6200.
00:57Or seize and sell possessions.
00:59The car has been taken control of.
01:00I need to go on.
01:01To finally get the debt paid.
01:04This is £70,000 here.
01:06In these unprecedented times, agents are busier than ever.
01:10Oh!
01:11Wanna put it in me?
01:12But the challenge to recover the money from those that won't pay.
01:15It doesn't need to be this difficult, is it?
01:16No. I think it will be this long.
01:18Has never...
01:19Sam, don't touch me.
01:20...been greater.
01:21He's going to call his brothers.
01:23I don't think it's to pay.
01:31Let's go.
01:33Debt never sleeps.
01:35Lovely weather, isn't it?
01:36I'm feeling great. Energy.
01:38Come day...
01:39I always love the morning visits.
01:41It's a new day.
01:42It's a new approach.
01:44...or night.
01:45Day in, day out, yeah.
01:46I go round cars and reel them in, as it were.
01:48The game shall continue.
01:50High court enforcement agents are on the case.
01:57Whoops.
01:58Thank you, Mark.
01:59Wakey-wakey.
02:00Agents Mark and Virgil have an early start.
02:04Trying to recover an £8,000 debt.
02:10Six o'clock in the morning.
02:12The only person who knows how hard to work is my wife.
02:15But this morning, when I crawled out of bed at three o'clock,
02:18she didn't starve.
02:19The thing is, though, if you don't do these hours,
02:21you're not going to get the money back for the claimants, are we?
02:26This is a large debt, which is owed to a student letting agent.
02:31It's against two debtors, your mother and son.
02:34We've instructed Mark and Virgil to go out and collect the debt
02:38on behalf of the client.
02:40On their previous visit, the agents were told by a neighbour
02:44that the family may own two high-value vehicles.
02:48So we are looking for a black BMW and a black Jeep Mercedes 15 plate.
02:55They're hoping to take control of the cars
02:58before the family leave for work.
03:01We have a look at the vehicles, see where vehicles are.
03:03If there's one that cannot be blocked in, we shall clamp it.
03:06One that can be blocked in, we will block in.
03:11The importance of finding assets is to gain payment.
03:13There, car is there. Come on.
03:15Yeah, we got it. There you go.
03:17You knock on the door, excuse me, can you pay £10,000?
03:19They're going to say no.
03:20It's not here, mate.
03:21I think it's further up there.
03:22Let's have a quick drive.
03:23Why are you clamping that?
03:24If you're sitting by their car with a clamp on it,
03:27excuse me, can we pay £10,000?
03:29They're more likely to say yes.
03:30So we need to find assets and leverage.
03:35Is that the one?
03:36It's a different Mercedes. No, it's not there.
03:38We found only one car.
03:40I'm just frustrated we didn't catch the Merc here.
03:43I really wanted the Merc.
03:47All right.
03:48Let's do knockity-knock.
03:57Want to do a wig now?
03:58The dog's awake.
04:01Hiya.
04:02Mother and son who owe the money aren't home.
04:05Right.
04:06The issue is we've taken one of their cars into control.
04:09So would you like to get them on the phone?
04:11To track them down,
04:12the agents are given the father's phone number.
04:15What do you want?
04:16We have a High Court writ for your wife
04:19and I believe your son.
04:21Don't call me, okay?
04:22I believe you're the father.
04:23Yeah, yeah.
04:24And I've just been told,
04:25hang on a minute, sir.
04:26I've just knocked at your door,
04:28spoke to a young female
04:29and she stated that they're all in the car
04:31with you going to work.
04:33Hence why I'm calling you.
04:34There is an outstanding amount
04:37of £8,035.
04:40The man is Romanian.
04:42I'll pass it over to Virgil
04:44and he'll elaborate.
04:46And luckily for the agents...
04:51So is Virgil.
04:54I don't have any documents,
04:55I don't have any problems.
04:56We'll give you back.
04:57The father claims the BMW has been sold
05:01and he has the paperwork to prove it.
05:07Come here and show me the V5-8.
05:09I can't come.
05:10I can't come.
05:11I can't come now.
05:12If you want one hand.
05:13The second one,
05:14I'm on my own.
05:15I don't have to come.
05:16If the car doesn't belong to the mother or son,
05:19the agents won't be able to remove it.
05:22Okay.
05:23No problem.
05:24No problem.
05:25Come and show me.
05:26Daddy,
05:27it's your obligation to show me.
05:30It's not mine.
05:31He's saying that the car doesn't belong to his wife.
05:35It belongs to somebody else.
05:36He just sold it.
05:37So if you have something to show us,
05:39show us.
05:40Hopefully they'll come back.
05:41We just gotta wait a bit.
05:44So we're gonna take this clamp off,
05:46put the H-clamp on the same wheel.
05:49But as they are securing the vehicle,
05:52a woman shows up.
05:56She claims the car belongs to her.
06:03I don't know.
06:04I'm in the car.
06:05I'm in the car.
06:06I'm in the car.
06:07I'm in the car.
06:08We can take this car,
06:09we go to the legislation and sell it.
06:11It's the airline case.
06:1811.05.
06:19Closed.
06:26There is assets inside there.
06:27Doesn't look like they're doing a fly.
06:29Airline.
06:30When airline flights are delayed,
06:32customers can sometimes claim compensation or refunds.
06:36They're called China.
06:38But getting your money back isn't always easy.
06:43Many customers seek legal help.
06:47We've done thousands of these claims.
06:50We have found clients getting really frustrated.
06:53Unfortunately, it is quite common for airlines not to pay.
06:57But what we've found the most is just a lack of communication.
07:03If we simply get no response,
07:05high-court enforcement is really the only option
07:08we and our clients are left with.
07:11And today, Agents Casey and Alex are on the case.
07:18So how exciting.
07:19We're on our way to the airport.
07:21Ooh, we like these ones.
07:23They're trying to collect a refund owed to a passenger
07:26since 2019.
07:31So we are going to the delightful Heathrow Airport.
07:35We have a major airline that owes money.
07:39The agents have the authority to seize and sell the airline's property
07:44to repay the debt.
07:47And the main assets an airline has at an airport are the planes.
07:51Their flight to New York leaves in just under two hours' time.
07:57And we will stop the check-in.
07:59Yep.
08:00And inform them that their plane is to be grounded
08:03unless the amount owed is paid in full.
08:07If that doesn't work, then we would have to get a special escort
08:10from the airport police onto the grounds to clamp a plate.
08:15Let's go.
08:16They can move.
08:19Since COVID, we've had a massive increase in these types of cases.
08:22And it's not just this particular airline.
08:23There's been five, six, seven, eight major airlines
08:26that have been in the same situation.
08:28Yeah.
08:29So, in we go.
08:30Let's see what we can do.
08:32Once inside...
08:33I'll talk to the police.
08:35...they inform security that they're there to collect.
08:38Hello, sir.
08:39How are you doing?
08:40You've got a warrant for Delta.
08:41Would you believe?
08:42Thank you very much.
08:43We'll find them.
08:45This is the check-in for a New York flight.
08:51Okay.
08:52High court enforcement.
08:53We've got a high court rip for the airline.
08:55Check-in's closed till this matters result.
09:00Coming up...
09:01She's begged that the check-in be allowed.
09:03Will Casey and Alex have to clamp a plane?
09:06She did call the police.
09:07Listen, no one ever thanks us for turning up.
09:10Mark and Virgil want evidence.
09:12There's no contract, no invoice, no nothing.
09:14And Alex...
09:16Hello.
09:17...once answers.
09:18We've come three times.
09:19We need to sort this out now.
09:21So we're easy.
09:35At the moment, all check-in desks are going to be closed until this matters result.
09:38Agents Alex and Casey have closed the check-in desk of an airline.
09:43They owe just under £3,000 to one of their customers.
09:47We got a rich.
09:48There's an amount of money that is owed.
09:50And unfortunately, we've been sent here today to seize goods.
09:55Can we speak to the manager?
09:56We need to get someone down here to speak to us.
10:00What a day for you, huh?
10:01The check-in staff get their manager on the phone.
10:04Thank you very much.
10:06Hi, my name's Alex.
10:07We've been instructed to attend here today because there's been no response regarding a High Court matter.
10:13There's a passenger who hasn't been refunded and it's gone all the way through to the High Court and the High Court has issued a writ to seize goods.
10:20But the manager isn't convinced the agents have the authority to close the check-in desk down.
10:26We can, I'm afraid.
10:27We do have quite a lot of power in relation to the seizure of goods.
10:33Unfortunately, we're commanded by the High Court.
10:38We are able to seize the aircraft that is on the tarmac.
10:42It may seem slightly disproportionate when you're perhaps seizing a £50 million asset for a debt that is maybe only a few thousand pounds.
10:52However, it's the power that we have and it's brilliant leverage in order to resolve those type of cases.
11:01Are you a person in a position who's able to pay the amount that's owed?
11:04Because at the moment, we're obviously instructed to make sure that the check-in is closed.
11:09If a flight is delayed...
11:12Yep, no worries.
11:13..the airline could face further fines.
11:16So what she said is she wants to go meet her in her office around Terminal 3.
11:19She's begged that the check-in be allowed open.
11:21No.
11:22No.
11:24So the airline has gone into meltdown because we've just closed their flight check-in to New York.
11:29Oh, we're not doing check-in here, sir. It's on delay right now.
11:33There was about three or four people going to check-in.
11:35There's now more and more people turning up, so the queue's getting longer.
11:39But the airline isn't giving up.
11:42Hello there, you all right?
11:44Check-in is to remain closed until payment is made.
11:48If you are able to make the payment, we can do that over the phone and then the check-in can just carry on as normal.
11:54OK, I can't do anything about check-in. I've been instructed check-ins to remain closed.
11:59If you want to make your way over here, I will wait here for you. No worries. OK, bye-bye. Bye.
12:04OK, she says she's on her way over, so we'll have to wait and see when she gets over here.
12:13And I said, can't do anything because I've asked her for payment over the phone and it's been refused.
12:19And I said to her, we can go over, we can go over and speak to you after the payment's been made.
12:25For it to get to this stage, I would imagine that the passengers made numerous efforts to contact them to get her money back.
12:32It's a lot of money for someone to be owed by a multi-million pound company.
12:37It is very much the David and Goliath situation and today we're trying to help David win.
12:51We in the hustle and the bustle, mixing with the messes.
12:56Agents don't always find the person they're looking for first time round.
13:03Hello? Anyone home?
13:05Alex and Sherry have been trying to track down a man who owes money to a financial services company.
13:12I'm Alex, enforcement agent.
13:15Three weeks ago, they paid their first visit to a possible address.
13:19He's at work.
13:20They discovered he was living there with his sister and brother-in-law.
13:25We've spoken to the sister and we've managed to get a phone number.
13:28So that's a good result.
13:30They still couldn't reach him. So a few days later, they were back.
13:37I tried ringing and texting all week.
13:39I have tried to get hold of you on numerous occasions.
13:41Please give me a call back urgently.
13:43The man who owes the money never got in touch.
13:53So today they're making their third house call.
13:57To keep going back and going back, it's very frustrating.
14:03Right.
14:04A lot of people think that I might go away, but I'm very persistent.
14:09I like to see something through to the end.
14:15This time, they're hoping the early birds...
14:18They're going to be checking you on the CCTV.
14:21...will catch the worm.
14:23Hello? Anybody home?
14:26Hello?
14:32They're not going to answer, are they?
14:34Where's everybody gone at six in the morning?
14:36Hello?
14:41This is the third time I've come now, boss.
14:44It isn't the man they're after.
14:46It's his brother-in-law.
14:48We've left letters, nobody's answered.
14:50We've tried phoning him, he's not answered.
14:53Because we've come three times now, we need to sort this out now.
14:56So where is he?
14:58He says the man they're looking for is at work.
15:00He agrees to ask him to contact the agents, but he has a request.
15:06He's asked us, I said, please, can we just have a seat in the car?
15:09It doesn't look nice for the neighbours.
15:11Oh, wow.
15:13Basically, he said, it's not nice us coming knocking on the door, it's embarrassing.
15:16So we've left the conversation as, I said, I need to speak to the debtor.
15:20So he was trying to phone the debtor.
15:21So basically, we just sat here waiting for him to phone us back.
15:29I've got payments because people have said, come inside.
15:31And I said, no.
15:32And they said, but the neighbours are looking.
15:34And I said, well, pay quicker.
15:36And then we go.
15:37And he seems to be trying to sort it out.
15:40But we need the debtor to contact us.
15:43He doesn't want us at the house, but we are here with a High Court writ.
15:46And we're not going to go away until it's resolved.
15:49So it's in his best interest to get it sorted.
15:53A brother-in-law calls back.
15:56He says, give him about ten minutes.
15:58Ten minutes?
15:59Yeah, ten minutes he'll speak to the brother.
16:01He's asked me again to please sit in the car because he's very embarrassed.
16:05He says, we're embarrassing him in his neighbourhood.
16:07But we're here to do a job.
16:09There's definitely something going on here.
16:11I can feel it in my bones.
16:13Can you?
16:14I can feel it in my bones.
16:15But I think that's just the code.
16:16I can feel it in my bones.
16:27Mark and Virgil are looking for a mother and son
16:30who owe 8,000 pounds to a letting agent for student accommodation.
16:36The agents have clamped the BMW.
16:40They believe belongs to the mother.
16:42But the father claims it's been sold to someone else.
16:46A document that shows the property of this car is a facture, an invoice or a contract.
16:53Sometimes we do have situations when people claim ownership for goods.
17:00If they fail to present evidence and if we do believe that they may belong to the debtor, sometimes we need to take them.
17:10She says she's the one that's bought it.
17:12She has the car key, analog book, but no proof of ownership.
17:16She calls the mother, who's the person named on the RIT.
17:33They didn't have a contract, didn't have an invoice, nothing signed.
17:37Money was paid cash.
17:38There's no contract, no invoice, no nothing.
17:39No money trailer.
17:40No money trailer was cash.
17:41The thing is, they sort it out.
17:42It's no problem.
17:43We'll take off the clamp.
17:44That's it.
17:45You know.
17:46Otherwise it's going to go.
17:47She gets it on the phone.
17:59She says she can't pay and maintains that she sold the car to the other woman.
18:14But she does have an offer for them.
18:31She's offering 200 pounds.
18:33200 pounds.
18:34That's what she has.
18:35And she's going to offer another 500 pounds on the fifth, which I told her, unfortunately, it's not going to be enough.
18:42Because obviously they're not willing to make payment.
18:44So we are going to have to take the car.
18:47Bear with me, because he's calling.
18:49The dad.
18:50The dad is calling.
18:51Oh.
18:52Then the father calls back.
18:54Now his story's changed.
18:59He called saying that the car actually belongs to him.
19:04He bought it.
19:05He says he will meet them later and bring the evidence they need.
19:09But if he can't prove the car's his, it will be towed today.
19:14Agents Casey and Alex are at Heathrow.
19:28They are trying to get money back for a customer owed a refund by an airline.
19:33Should be my shop promise.
19:34Okay?
19:36No worries.
19:37Thanks.
19:38The manager arrives and asks them to reopen check-in.
19:42The issue that we have is every time we've done this in the past, it's taken up for six hours to get it resolved.
19:48It's not saying it's you, but in general, from other airlines, we've done this on numerous occasions.
19:52So in order to get the lines reopened, all we can do is take the payment.
19:56We can open them straight away.
19:57And do you have your credentials and all things like that?
20:00You can take a picture of that if you want.
20:02If that's okay.
20:03This is who it's from.
20:05Yeah.
20:06This is the person that's actually claiming from you.
20:07Yeah.
20:08This is the amount.
20:09Yeah.
20:10Okay.
20:11Okay.
20:12So can they, I'm here giving you.
20:13So can they start checking?
20:14Let's just get it cleared.
20:15It'll take two minutes.
20:17The manager hands over a credit card.
20:20I'd like you to see it cleared.
20:21It's taken over an hour.
20:24But payment is made in full.
20:27They can open now.
20:28It's all done.
20:29Go.
20:30Let me just calm down a little bit.
20:31No, that's fine.
20:32That's fine.
20:33We're not that type of organisation.
20:34I know.
20:35You're not the only airline that we've had to be here for.
20:37I can't understand how the court can actually say that they can suspend checking.
20:40I'll explain everything.
20:42I did call the police because I didn't know you from Adam.
20:44Yeah, yeah.
20:45Do you know what I mean?
20:46We get that all the time.
20:47It's perfectly normal.
20:48Listen, no one ever thanks us for turning up.
20:50The New York flight is good to go.
20:53And the passengers have a quick thinking member of staff to thank for that.
20:57I'll phone you back in a minute if I may.
20:58Well, I've had to pay off of my own credit card.
21:02She was a bit shaky, but now she realises who we are.
21:06She did call the police, however.
21:08Got a rip there from the court.
21:10Do you want to see it?
21:11Yes.
21:12Of course she has every right to be suspicious.
21:14Getting a phone call saying that her counters have been closed.
21:17All done now, gents.
21:18We're going to leave now.
21:19Thanks for your assistance.
21:20Thank you, guys and girls.
21:22Thanks very much.
21:23Cheers.
21:24It took a little bit of wearing and tearing and bringing down the management, but they
21:28were lovely when they got here.
21:30They just wanted to do everything to trust to make sure that we were actually legit and
21:33real.
21:34It was a shock factor.
21:35Yeah.
21:36It's got to this stage.
21:37I mean, it's a multi-million pound airline, and it's a 3,000 pound death.
21:47Coming up.
21:48This is the one we're looking for, isn't it?
21:50A surprise for Mark and Virgil.
21:52I just don't get it.
21:53I'm just gobsmacked.
21:55Sherry and Alex turn up the heat.
21:57There's a time expiry on the ship, and your time of expiry has come.
22:02And temperatures rise.
22:04I smell a rat.
22:05At the office.
22:06You fucking prick.
22:07Fucking idiot.
22:08Fucking twat.
22:18Another business has just hit our account.
22:20Show group?
22:21Yep.
22:22When enforcement agents are chasing money owed by a company.
22:25We've come to an address.
22:27Nope.
22:28Onwards.
22:29We're finding.
22:30A challenge to locate the individuals responsible.
22:33All we need to do is speak to the director.
22:35Are you linked to that business?
22:36No.
22:37People with multiple businesses.
22:39And different trading names.
22:41Hello.
22:42Can prove hard to track down.
22:45No longer trading, eh?
22:46Yeah, I'm fine.
22:47All right.
22:48We're now in the lovely city of Reading.
22:50Pylon after pylon after pylon.
22:51Agents Casey and Alex are looking for a business that owes almost 6,000 pounds.
23:06six thousand pounds they like a casino in reading that's the third casino i've been
23:12past my extensive knowledge of the city is across the uk because of rugby
23:16reading great rugby team for the women quite big farmer girls nice friendly but very scary
23:23when you're playing the company liable for the debt is called united car parts
23:30this has been a tricky debt to track down but we have an address of interest so i've passed
23:34to casey and alex to attend what i find amazing is that when you google the name and when you look
23:40at the name of this for this company they don't have a website they don't seem to have a telephone
23:45number which is always a concerning sign for me there's some information that i found out that
23:51they have a trading as company as well who are on ebay they're active and they're selling stuff so
23:57that's a promising sign and i mean i believe that there may be attached to this address we're going
24:02to me now right
24:11hmm hello sir are you whack auto you are we need to come and have a chat with you there's someone
24:19here who's in charge we've got to have a look around we've got a high corporate okay for the address
24:23all right hello folks we just need to verify a bit of information that we're looking for a certain uh
24:28company that's trading from here the manager claims that united car parts has gone into liquidation
24:34we have evidence to suggest that united car parts has changed his name to wac automotive okay
24:41so what are you trading us in this office max car parts so when i go on to united car parts and i
24:47click on a link it takes me through to an ebay shop for max car parts you know that don't you
24:51there's something very very fishy about all of this the agents have the right to investigate we've
24:57got a warrant i'm afraid we need to go through everything that's in this office but the boss
25:01isn't pleased there's no good getting upset and someone from the company is not happy about the
25:08cameras i'll go over here get back then i'll stand right here that camera falls out of his hand it's
25:16not my fault i've got no shipping on the cameras but your camera on the floor not mine
25:21but you're me you prick off you cunts things are heating up inside wait a minute there's paperwork
25:28for united car parts i'm going to be brutally honest with you here i smell a rat and out
25:32i'm gonna close up gonna close up mate yeah if the shoes are not clean the body's not clean that's my
25:48motto you've not come out with some nonsense agents alex and sherry are waiting for a call from a man who
25:56owes a financial services company over six thousand pounds that makes me happy
26:02when i see that kind of a shiny just looks like you haven't done any work they've been told
26:07you will contact them at any moment if i'm going out for an evening of dancing or anything
26:15on go my jeans plus my most comfortable thing i've got i wear a lot of dungarees
26:21serious i i wear dungarees that's that's me are you dungarees yeah very comfortable you're deluded
26:32i'm going to be very angry if this man makes us wait we've come here three times we cannot leave
26:40no until we paid until it's sorted finally hello the man they've been looking for gets in touch
26:49it's alex i think you know what it's about i don't know what's going on a writ has been issued
26:53out against you for an amount of six thousand two hundred and forty six pounds and nine pence
27:00well you should know you the one that owes the money he says he's aware of the debt but wants to
27:05dispute it with the company so what are you saying i must stand outside your house until you finished
27:12work no sir that does not work like that if you got an issue with him you should have taken it up with
27:17him when the first time we came and left the letter i've come here personally and i've dropped three
27:21letters i've come here personally and dropped three letters through that letter box you had
27:26the opportunity to speak to them yeah you have not done that we're not going to sit and wait i'm
27:31here to collect six thousand two hundred and forty six pounds and nine pence that's why i'm here
27:39i didn't have that much money anyway i think you have to allow me the time no i don't so i've given
27:44you time from the first time i came and left the letters i've given you more than enough time
27:48i have to collect because the court sent me out to collect it the courts have sent me out do you
27:53not understand this is a writ issued out against you from whether where i'm going to get the six
27:59thousand pounds can i make a suggestion can i make a suggestion to you yes of course i suggest you phone
28:06family and friends to try and help you because i have to collect this money now when the telephone is
28:11your only point of contact you've got to be in control of that conversation from the beginning
28:16you've got to keep pushing back to i'm here to collect the payment no there's a time expiry on
28:29this year and your time of expiry has come but at the same time you've got to be understanding and
28:36you've got to listen you need to work with them to say right let's get our heads together let's work out
28:43something what i can do for you in all honesty is i can give you till this afternoon i will give you
28:54till two o'clock to pay this money if you do not get this money i will come back so i suggest sir you
29:00get hold of whoever it is and you raise this money and pay it i can do what i can do i've given you as
29:06much as i can give you and it's entirely up to you you will have the consequences if it's not paid
29:11so if he can pay something in today i'll be quite happy then tomorrow put the pressure on to say
29:18right i'm returning the debtor's brother-in-law calls back i have to finish this i'm not supposed to
29:26actually leave till i got paid now and i understand the position you're in it's your home it's your
29:32reputation so i will walk away now and but by honestly if he hasn't paid it by two o'clock i have to come back
29:37he's not happy with him no doesn't end there but uh i got a feeling that this will end with a happy
29:45ending do you think yeah i think so the agents leave for now but it's not over until the money is in the
29:53bank mark and virgil are heading to a bmw they've clamped they're trying to retrieve eight thousand
30:08pounds owed by a mother and son for unpaid student accommodation fees i've got a really bad record for
30:15friday something always happens and we're there for two three hours at the end but they've had mixed
30:20messages about who owns the car a woman claimed ownership but now the father says the car belongs to
30:31him come on the debt is in the mother and son's names so if there's proof the car doesn't belong to
30:42either of them the agents will need to release it he's asking if i can go alone and speak with them
30:51give me five minutes okay give you two
31:00a lot of the times people take it personally with me because they think i'm there to fight with them
31:12when somebody lashes at me i just take it in i got broke shoulders i don't take never take it
31:22personally because i know they got nothing person with me they're just mad about the situation that
31:26they are in i don't know i don't know i don't know i don't know i don't know i don't know if i'm
31:29for this machine i don't know much romanian but uh i'll take it's not going very well i'm going to walk
31:39over here and start adding the pressure all right how's it going pleasure so basically in a couple
31:54of minutes they're going to send us the invoice for the car and his name that's how it looks so
32:01let us give it the benefit of that give him a couple of minutes okay because apparently they have
32:05it but just she just needs to find it give a couple of minutes okay so i think she's coming now is she
32:12oh brilliant
32:21this is the one we're looking for isn't it
32:26i'm sorry sorry i don't get it i just don't get it
32:29because i'm just gobsmacked i know basically we've asked to see a bill of sale to prove who's
32:36purchased the car he's brought it out with a debtor's name on it so he's just giving it black and white
32:44about cars and his son's as it's the son's name on the high court writ the agents can now take the car
32:51so i'm just going to get my van to block the car in because it's a known tactic that he will bring
33:03his car to block it in to stop us removing it i'm going to beat him to it
33:07what's that i'll do it it's left it yeah yeah left it they're coming
33:26Come in.
33:36Casey and Alex are trying to pin a £6,000 bill to its rightful owner.
33:41Don't touch anything. I'm just looking at things, sir, please, like I said.
33:44They believe they might have found the people responsible,
33:47but they're claiming they no longer trade as United Car Parts,
33:51the company on the High Court writ.
33:53Right under her desk. United Car Parts.
33:55United Car Parts. Why is this here?
33:57However, the agents have found evidence that they might be.
34:01There's a lot of mail when it comes to United Car Parts.
34:04If we hadn't have found all this paperwork, I'll tell you what, we'd have gone by now.
34:08But something doesn't mean true to me.
34:10The man admits he used to own the company, but sold it in 2019.
34:15So he says the new owner is responsible for the bill.
34:19You're telling me that this company here has nothing to do with this,
34:23because it was a different United Car Parts.
34:26Unfortunately...
34:27I'm going to make a phone call, OK?
34:33You've got two United Car Parts.
34:35One of them is in liquidation.
34:36One of them has changed its name to WAC.
34:38They're claiming to have no affiliation, and they're completely separate, different company.
34:43However, we've just found correspondence in there for the defendant company.
34:48I smell a rat, a big, fat, dirty rat here.
34:51Now it's about proving it.
34:55I do feel like I'm doing your filing, though.
34:57You have to be a good investigator.
34:59I kind of proud myself on that part of it in our team.
35:01This comes from you, and it's about a grant.
35:03I'm more of a sniffer dog because I will not stop until I find something that links them.
35:07You understand how thorough we are now?
35:10You have to be calm and just look for the things that you know, like bank statements,
35:13or, you know, go to the accountant's desk and go around until somebody kind of does a little bit of an attitude change.
35:19And then you know you've got the warm spot, and that's where we'll tend to close the case on them.
35:23Hold on a minute. You're telling me that you stop people from using your name, right?
35:27The email, I'm just trying to explain to you. January 2021.
35:30Despite claiming they stopped trading under that name in 2019.
35:35United Car Park.
35:36The paperwork seems to tell a different story.
35:39But I want to build a date, Alex. It's all the way to 2020. Tax breakdown all the way to 2020.
35:43Why would you have all of this correspondence here?
35:47They say they used to rent office space to the other business.
35:51In my opinion, I think there's a little bit more affiliation between the two things than you're letting on.
35:56They're interesting developments here because we've now found paperwork dated two weeks ago with the defendant company's name.
36:03Has it got the company's number in them?
36:05October 2020. United Car Park.
36:07I mean, people are working in there, and on their desk are invoices and letters entitled United Car Parts Limited.
36:16We are satisfied that he's been trading as that same company and that he is liable for it.
36:22If the agents have enough proof and payment is not forthcoming, they have the authority to lock up the office and seize assets.
36:32We have found topious amounts of correspondence for the defendant company that you're claiming to have no affiliation to.
36:39Look, I'm going to be brutally honest with you here, based on what's been found.
36:43Unless this debt is paid, this is being closed today.
36:45I'm going to ask you a simple question. Are you making the payment for this?
36:49Coming up. Game on, blood. It's time to pay up.
36:55They just probably think we're just bluffing. Big Game of Chicken is going to duck first.
36:59Or shut up.
37:01I'm over it, Alex. We've been here too long. Are you going to pay or do we have to lock the shop?
37:05Here you go. March 15, 2021.
37:19Alex and Casey have spent two hours at an office.
37:22They're investigating whether the company there are liable for a £6,000 unpaid bill.
37:29I'm over it, Alex. There's nothing we can do for them, unfortunately.
37:31There's no more arguing. I'm sorry, sir. We've been here too long.
37:34Despite mounting evidence, they still claim they're not responsible for the debt.
37:39It just keeps going, Alex. And these are all brand new. March 2021.
37:43And paid on a credit card that's in the company name.
37:47There's no more arguing. Sir, are you going to pay or do we have to lock the shop?
37:53I don't mind coming outside with you.
37:58You have too much evidence here.
38:00I know I can unequivocally prove that it's not my debt. I'll get my lawyer involved.
38:06Now, I'm giving you my advice because at this present moment in time, we've got sufficient goods and sufficient evidence to lock the shop up.
38:12I can't afford to lock it.
38:13Right. So what I would suggest is you try and go and raise it by credit card, debit card or cash, and we get it resolved.
38:21What if I pay you half? You know where I am. I'm not going anywhere.
38:25It has to be paid in full.
38:28Yeah, but the alternative is the shop that gets locked up.
38:31That's not an alternative.
38:32That is an alternative because they literally will get me to call Locksmith.
38:35Locksmith will come and change every lock in this place.
38:38Are you making the payment for this?
38:41It's taken over two hours.
38:43Okay.
38:44But the man agrees to pay the debt in full.
38:48Let me write a receipt out for you.
38:50Casey?
38:51Yeah.
38:52We're done.
38:53Perfect. Okay.
38:55We got there in the end and it was purely down to your investigation skills, really.
39:02I think you had a feeling, didn't you?
39:03Yeah.
39:04You had a feeling that something wasn't right.
39:05I wasn't going to stop.
39:06Try to be as nice and give them, what, two hours, enough time.
39:09Yeah.
39:10But usually I'm the one that becomes a little bit of a witch and says, that's it.
39:15I've told him now that if he believes that he has this sufficient evidence that he's not the liable party,
39:20he's got the 14-day period in which to provide the evidence and submit the relevant appeal to the courts.
39:26And if he wins, he gets his money back.
39:28And if he can't prove that, then the matter's resolved.
39:32Good job, mate.
39:33All right.
39:34Let's get out of here.
39:36Time to have a dance and go home.
39:37I wouldn't go that far.
39:39The agent's 14-day window expired.
39:43No appeal was made and the claimant was paid in full.
39:56Because obviously they're not willing to make any arrangements for payment, we are going to take the car.
40:01Mark and Virgil have spent all day trying to resolve a debt of 8,000 pounds.
40:07They're waiting for a tow truck to take away the only asset they've found to seize, a BMW.
40:14I'm sure he's going to prevent us from taking it.
40:20The other option, he might just pay.
40:22I know it's not his debt, I do, but it's his wife and his son.
40:25Driving around the car like that, their family's got money.
40:28It's two things.
40:29Either they're waiting for the remote truck to get here and they're like, okay, you know, I'll pay it.
40:33Or they're just going to be, you know what, take it and that's it.
40:36They just probably think we're just bluffing.
40:37Yeah.
40:38Became a chicken, is it?
40:39Who's going to duck first?
40:44Yay!
40:45Game on, bud.
40:48Hello, mate, you alright?
40:49Yeah, good.
40:50We're going to take this BMW here.
40:53Failure to pay means the amount owed has gone up significantly.
40:58So, at the beginning, when, before it went to court, it was $5,700.
41:05Then, obviously, escalated to the high court with interest, high court fees, plus removal, it went to $9,300.
41:13Storage costs as well, £30 a day.
41:15Plus VAT.
41:16Plus VAT.
41:17When you've got the auction costs, it's just snowballing up the trial.
41:19We're good to listen to us.
41:22But, they know best.
41:25Thank you very much, sir.
41:26Bye-bye.
41:28But, the sale of the car won't cover the whole debt.
41:39It won't be sold, because of that car, but we will be coming back.
41:43We're probably hoping that we'll just disappear.
41:45But, then again, you may see sense and call up and pay it tomorrow.
41:49We arrived here at 6 o'clock, sun was rising, and now it's 10 to 8, sun's setting.
41:55It's a long day, successful day.
41:57Conclusion, you spend more time with me than with your wife.
42:00That is a scary fall.
42:02All right.
42:04All right, well, let's go.
42:06Anyone else who claims to own the vehicle could still try and prove they do, before it's sold.
42:16If that claim is successful, the car would be returned to them, and the agents would be back to get the debt paid another way.
42:25Hello?
42:26Hello?
42:27Anybody home?
42:28Alex and Sherry were trying to track down a man who owed almost 6,000 pounds.
42:43Because we've come three times now, we need to sort this out now.
42:46So, where is he?
42:47They found out he lived with his brother-in-law, who wasn't happy about them being there.
42:52He asked us, please, can we just have a seat in the car? It doesn't look nice for the neighbors.
42:56Oh, wow.
42:57When they finally got hold of the debtor, they set him a deadline to pay up.
43:02I can give you till this afternoon to pay this money.
43:05Yep.
43:06But has he kept his end of the bargain?
43:11The name person on the writ has not been forthcoming. He had been elusive.
43:16And the person that's been forthcoming was his brother-in-law.
43:20He texted saying, check your bank account. And he had paid in a thousand.
43:27The debtor's brother-in-law has paid off three of the 6,000 pounds owed.
43:33He set up a payment plan to clear the rest of the bill.
43:37At this stage, we've collected half already. He's been paying. In my opinion, that's a victory.
43:43Yeah.
43:44So, we're only fighting now for the other half.
43:48With 3,000 pounds in the bank, the agents are hopeful the balance will be paid in full.
43:59Next time...
44:00Hey, big guy. What's your name?
44:02Come on, Casey. Let's go.
44:03How much money you got?
44:04Hello.
44:05This is the address, and those are his license plates.
44:07Let me get it quick time, please.
44:08Alex and Casey get clamping.
44:11Your Range Rover's been seized.
44:13You know who it is. I'm your favourite enforcement agent.
44:15Unbox in the driving seat.
44:17Seems you've forgotten about me.
44:19Can you pay this off? Because at a minute, basically, we're saying you've defaulted.
44:22The High Court writ is in place. They want some money.
44:30And the bailiffs are back next Monday at nine.
44:33And if you or someone you know has been affected by any of the issues raised in tonight's episode,
44:37please go to channel5.com slash helplines for information and support.
44:42We're on shift with Casualty 24-7 next.
44:46You
44:49As I said, I want to mock the маг ripped up.
44:52Can you see?
44:54As if weета the bluff like this.
44:56Adve talents like this.
44:58Oh,
44:59yeah.
45:00Yeah.
45:01I mean,
45:02I mean,
45:03Speed.