PT Kereta Cepat Indonesia China (KCIC) siap melayani angkutan Lebaran 2025 dengan menyiapkan 1.346 perjalanan untuk memastikan kelancaran transportasi bagi para pemudik. Manajemen perusahaan mengungkapkan selama periode tersebut, volume penumpang bisa mencapai 360.141 orang dengan puncak tertinggi terjadi pada 5 April 2025.
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00:00In the next episode
00:19Hello viewers, how are you today?
00:21Back again with me, Prasetyow Ibo in the special program Dialog,
00:25the 1446 Hijri Eid edition.
00:28For more information, visit www.aidiexternal.com
00:32Let's start the special Dialog, the Eid edition.
00:42PT Kereta Cepat Indonesia China, KCIC or Kereta Cepat WUS
00:46is ready to serve the Eid group of 2025
00:49by preparing 1346 journeys
00:52to ensure the smooth transportation for the guests.
00:56The company's management announced that during the period,
00:59the volume of passengers can reach 360,141 people
01:04with the highest peak happening on April 5, 2025.
01:09WUS currently serves 62 journeys per day
01:13with a schedule that has been adjusted
01:15to accommodate various customer needs.
01:18With a speed of up to 350 km per hour,
01:22journeys from Jakarta to Bandung can be done in a very short time,
01:27enabling customers to carry out activities more flexibly.
01:33Our topic is related to Eid,
01:36increasing the number of WUS users.
01:38We have joined through videoconference
01:41with Mrs. Eva Khairunissa, General Manager, Corporate Secretary, KCIC.
01:46Hello Mrs. Eva, how are you?
01:48Hello, I'm fine, thank you.
01:51Thank you for your time.
01:54Before we go any further,
01:56KCIC is ready to serve passengers during the Eid period of 2025
02:02by providing 1346 journeys to Jakarta, Bandung, and Nalantas.
02:07What preparations have been done to welcome Eid?
02:13And we know that this is Eid,
02:15does this mean that the number of WUS passengers has increased significantly?
02:21Yes, if we look at this year,
02:25it is different from the previous year.
02:28The previous year, there were only 48 journeys per day.
02:33For this year, with the increase in journeys,
02:36during the Eid period,
02:41there are 62 journeys per day.
02:45We hope that with the increase in journeys,
02:49the number of WUS passengers can accommodate more,
02:53increasing the number of WUS users
02:56who can use the WUS train during the Eid period.
03:01Okay, but if we look at the number of WUS passengers,
03:06how is it, Mrs?
03:07Is the preference of the people at the moment,
03:09the interest and enthusiasm of the people themselves still very high?
03:16Yes, if we look at it now,
03:19especially since April 21,
03:23when the WFHA started,
03:26then the holidays for schoolchildren,
03:29we have started to see a significant increase.
03:33So if we look at the average,
03:37this figure is around 18,000 to 20,000.
03:43And maybe the highest we predict will reach 24,000.
03:48And this moment will probably happen around April 5.
03:52Because if we look at the characteristics,
03:55at the time of this Eid holiday,
03:58usually WUS users will be more crowded
04:03after the Eid period.
04:08So maybe many of them use the train
04:12or also take advantage of this holiday
04:16to travel with their families,
04:18whether it's from Bandung to Jakarta or Jakarta to Bandung.
04:22Wow, so it's from those two relationships,
04:25filling each other if we look at it,
04:27whether it's from Jakarta to Bandung or Bandung to Jakarta.
04:31Yes, that's right.
04:32Especially now there is also a Karawang relationship.
04:35So since December 24,
04:37the Karawang station has been opened,
04:40so the travel dynamics of this community
04:44to use WUS is even more varied.
04:47Whether it's from Jakarta to Bandung,
04:50to Karawang or vice versa.
04:52Okay, then if we talk about the total number of WUS users,
04:57how much during this year's Eid?
05:01Then if compared to the previous year,
05:04how is it now?
05:06Yes, so if we look at the Eid momentum,
05:09actually we set this Eid moment for 20 days.
05:15Okay.
05:16So this Eid month starts on the 21st
05:19until later on the 10th of April, like that.
05:23So if we look at it in total,
05:26we will update it later.
05:28But if we look at it so far,
05:31for the Eid moment,
05:33the volume of passengers is quite good.
05:36The increase can reach up to 20-30%, like that.
05:41Because we also have cooperation with several tourist destinations
05:46where passengers can also use this WUS ticket
05:51to get various promo programs at the tourist destination.
05:56So we think this is also an interesting thing
05:59for passengers who want to travel,
06:02take advantage of this Eid holiday.
06:05To know more about it,
06:07you can do a check-in through our official account
06:10at Cepatan Beskol Eid train.
06:12There will be information about tourist destinations
06:16that have worked with us.
06:18Because the interesting thing is,
06:20there are several tourist destinations
06:23where we can enter for free
06:26if we show the WUS ticket, like that.
06:29So I think in the tourist moment
06:33or Eid holiday,
06:35where passengers usually go with their families,
06:38these promo programs will be very interesting
06:41to attract more passengers, like that.
06:45And indeed, our own target,
06:47our own prediction,
06:49for the highest this year,
06:51at the Eid holiday,
06:53maybe it can reach 24,000 to 25,000.
06:57Although currently the average is still around 20,000 to 21,000.
07:02Okay.
07:03This is interesting.
07:04I will evaluate what we can do
07:06for tourism trips
07:08or trips in this year's Eid momentum.
07:10We will discuss it later in the next segment.
07:12We will break for a while.
07:13And Pemirsa, make sure you are still with us.
07:28Thank you for being with us
07:30on this special night of Eid al-Fitr.
07:32And we will continue the discussion.
07:33But before we discuss further,
07:35we will watch the following infographics.
07:37As you can see on your TV screen.
07:40We will see how the average number of passengers
07:43from KCEC per day
07:45for the WUS express train,
07:47data from October 2023,
07:49it is recorded 13,000.
07:51Then June 2024, 17,800.
07:54Then July 2024, 19,900.
07:58And December 2024, 20,200.
08:00Passengers per day.
08:02The data from KCEC.
08:04Let's continue the discussion with Mrs. Khairunissa.
08:07Okay.
08:08Mrs. Eva, if we look at the average number of passengers,
08:11it shows an increasing trend.
08:14If we can evaluate
08:17what we still need to collaborate
08:22from the service side,
08:24then the preparation of the infrastructure,
08:27and also the SDM from KCEC.
08:30Yes.
08:31Okay, thank you.
08:32So, if we look at it,
08:34since the beginning of the operation,
08:36from December 2023 until now,
08:38the increase of passengers is quite significant.
08:42It is a positive thing,
08:43where the community has made WUS
08:46as one of the transportation options,
08:48especially those who will be active
08:50to go to Bandung or Jakarta.
08:53Like that.
08:54But, of course,
08:56we still have to do various improvements
09:00from the service side,
09:02or accessibility for the community.
09:05For example, for now,
09:07if we look at all WUS stations,
09:10we have advanced the integration pattern between modes.
09:13Especially now,
09:14for WUS trains,
09:16since adding 62 routes,
09:19the headway or distance between the trains
09:22has become 30 minutes.
09:24So, it's like a commuter.
09:26It means that when people come to the station,
09:29if they are left behind,
09:31or didn't have time to use the train
09:33that was chosen at a certain time,
09:35they just have to wait for 30 minutes
09:37and the next train service will be available.
09:39So, why did I mention the connection
09:42with the integration between modes,
09:44so that people can go to WUS station
09:47is also very important.
09:49Like that.
09:50Like in Halim,
09:51there are already various integration modes.
09:54Especially if we look at the integrated mode,
09:57there is also LAP.
10:01Then there are also various other modes,
10:05such as online transportation,
10:06which already has a special area,
10:08so that it is easy for WUS users
10:11to get online transportation.
10:14And there are also a number of sub-routes,
10:16for example, to Sukarno Atta or Halim,
10:19which is already available at Halim station
10:23and also Transjakarta.
10:25Then at Padalarang, it is also the same,
10:27including outside.
10:29And now we are increasing,
10:32we are in the process of increasing
10:35accessibility at Karawang station.
10:37Since it was opened,
10:39we will try to make the accessibility
10:41at Karawang station even better.
10:43One of them is by planning
10:46the development of the THK access route.
10:48Like that.
10:49Then there is also an increase
10:51in various things,
10:53such as the service of passengers at the station.
10:57Especially at this Eid,
10:59we also add a number of service tasks.
11:02So these service tasks will be placed
11:06at various strategic points
11:08that we hope can help passengers,
11:10especially passengers who may be
11:12using WUS for the first time.
11:14Because usually at this kind of event,
11:17there are quite a lot of new customers,
11:20like that.
11:21There must be a lot of things
11:23that they may not understand.
11:25For example,
11:27five minutes before the train schedule leaves,
11:29they can no longer tap in.
11:31We are worried because at the WUS station,
11:34there are already a lot of tenants.
11:37These are also things that we need to be aware of.
11:40We are worried that they may be in one of the tenants,
11:42so they forget that the departure schedule is very close.
11:46One of these tasks will be mobile.
11:51So they will walk around the strategic points areas
11:54at the WUS station to welcome passengers
11:57or help in other ways.
12:00Because one of the things that we need to be aware of
12:04at this Eid holiday,
12:07which we must always remind passengers,
12:11are the things that are left behind.
12:13So usually at the Eid holiday,
12:15the number of things left behind,
12:17whether it's at the station or on the train,
12:19this also increases.
12:21This is also one of the tasks
12:23that are always carried out by the staff
12:25or the mobile passenger service later
12:27when they are at the station
12:30or later for the staff on the train.
12:33That's it. Various improvements
12:35that have been done by KCEC
12:37from the service side,
12:39and other transportation feeders
12:41that support the operation of the WUS train
12:44have also been done.
12:46In addition, this mobile service is one of the things
12:50that is a little reassuring at the moment.
12:52Many tenants who are at the WUS station now
12:55make them want to see the surrounding situation
12:59at the station.
13:02If we look at the number of trips
13:05for this Eid holiday in 2025,
13:08is there an increase in the number of trips
13:11or is it still the same?
13:13From the number of trips,
13:15of course it has increased compared to last year.
13:18Last year, there were 48 trips per day.
13:22Now there are 62 trips per day.
13:25From 62 trips per day,
13:28the headway between the trains has reached 30 minutes.
13:31So the public can be more spacious
13:35or flexible in choosing the schedule,
13:38whether it's going to Bandung
13:41or going to Jakarta.
13:44We also highly recommend
13:46the public to use
13:49a link or an online sales network,
13:53either through the WUS application
13:55or other official sales agencies
13:57that have worked with KCEC.
13:59Why? Because usually,
14:01during this holiday,
14:03with the increase in passengers,
14:06in some schedules,
14:09which may be the favorite schedule,
14:11such as noon to noon,
14:14there is a risk
14:17of not getting a seat again
14:19if you order directly at the locket
14:22at the departure station.
14:24So we really want to consider
14:26because it is indeed a characteristic of WUS users,
14:28on a normal day,
14:30they usually order their tickets online.
14:34So they order their tickets
14:36when they arrive at the station.
14:38During the holiday,
14:40we recommend
14:42to make a better plan.
14:46So before arriving at the station,
14:49you should make an order
14:51through the online ticket sales network.
14:53Because right now,
14:55besides that,
14:57we have also released a frequent WUS share card
14:59which has more variations.
15:01This can also be
15:03one of our innovations or improvements
15:05in terms of ticketing
15:07that can be used by passengers.
15:09Because by using the frequent WUS share card
15:11or this frequent WUS share card,
15:13the price of this ticket
15:15will be cheaper.
15:17So this frequent WUS share card
15:19has 10 trips
15:22for 60 days.
15:26Then there are also 6 trips
15:28for 30 days.
15:30If we look at the average,
15:32the price of the ticket
15:34can start from IDR 200 to IDR 225.
15:36That's fixed.
15:38It means it can be used
15:40during the peak season too.
15:42Because if we look at the price of the ticket,
15:44usually during the peak season,
15:46the price of the ticket can reach IDR 350,000.
15:48So for people
15:50who may often
15:52travel to Bandung during this holiday,
15:54they can use
15:56the frequent WUS share card
15:58that can be obtained at all locations.
16:00Alright.
16:02So what are the competitive advantages
16:04offered by the frequent WUS?
16:06We will discuss it in the next segment.
16:08We will take a break.
16:10Be sure you are still with us.
16:22Yes, back with us
16:24for the official dialogue of Idul Fitri
16:26to discuss the holiday
16:28to increase the number of WUS users
16:30together with Mrs. Eva Kahirunisa,
16:32General Manager, Corporate Secretary of KCEC.
16:34Mrs. Eva, if we talk about
16:36the competitive advantages of the frequent WUS
16:38at this time,
16:40what can you say to the viewers?
16:42Earlier, improvements have been made
16:44in the service at the time of the holiday
16:46like this time,
16:48then the number of tasks added,
16:50the frequency of departures
16:52to increase the people's interest
16:54to use the frequent WUS.
16:56Please, Mrs. Eva.
16:58Yes, of course,
17:00if we talk about the advantages
17:02or the competitive advantages
17:04of the WUS train,
17:06the main thing is
17:08the speed and accuracy of the time.
17:10This is one of the most important factors
17:12when we are traveling.
17:14How the efficiency of time
17:16will be a very
17:18beneficial thing.
17:20for the people
17:22who will be active.
17:24Of course, by using WUS,
17:26we ensure
17:28the accuracy of time,
17:30departure, no delay,
17:32and of course,
17:34the main thing is the speed.
17:36Because as we know,
17:38with 350 km per hour
17:40that can be achieved
17:42when operating this WUS train
17:44from Jakarta to Bandung
17:46is only 30 minutes.
17:48Then, by using a feeder
17:50or even to go to Karawang,
17:52it's only 15 minutes.
17:54So, this is also
17:56one of the speed
17:58and also
18:00the factor of time efficiency
18:02which is the main advantage of the WUS train.
18:04And of course,
18:06even though it's a high-speed train,
18:08we want to make sure
18:10that the people can also
18:12comfortably stay active
18:14throughout the journey.
18:16Even though it's a high-speed train,
18:18the comfort during the journey,
18:20both in terms of
18:22stability during the journey
18:24and in terms of services,
18:26is still guaranteed.
18:28And of course,
18:30when we talk about activities
18:32using public transportation,
18:34safety is the most important thing.
18:36We also
18:38make sure to the people
18:40that we really
18:42ensure the safety
18:44during the journey,
18:46especially through
18:48various devices and
18:50technologies that have been applied
18:52both at the station and
18:54also on the train.
18:56At the station itself,
18:58we have both at the station
19:00or in the entire
19:02railway, in total we have
19:04around 1,396
19:06CCTVs
19:08that are distributed at Halim station,
19:10Pandalarang station,
19:12Karawang and also
19:14Tegaluar, including all
19:16service areas outside the station
19:18such as the parking area.
19:20This is of course
19:22also a factor that
19:24is an advantage of
19:26using the WUZ train, that we
19:28as operators are also very
19:30ahead of the safety,
19:32security, maintenance
19:34for all WUZ users during
19:36activities at the station or on the train.
19:38In addition, of course,
19:40this WUZ train has been
19:42equipped with a number of
19:44modern technologies to
19:46ensure safety
19:48and security during the journey,
19:50such as there is
19:52a storm sensor,
19:54rain sensor, or
19:56strong wind,
19:58so in certain conditions
20:00this train will
20:02automatically adjust
20:04the speed
20:06if in certain conditions,
20:08in certain areas,
20:10there is a bad weather,
20:12because we know that
20:14right now it is still in
20:16the rainy season
20:18with quite high rainfall,
20:20like that, so we hope
20:22with this number of advantages that
20:24advance safety, security,
20:26and also comfort as well as time accuracy,
20:28these become factors
20:30that can attract
20:32people to make WUZ
20:34as the main choice of transportation
20:36when going to Bandung
20:38or going to Jakarta from Bandung.
20:40Okay, Mrs. Eva, then
20:42if we talk about the preparation
20:44of the return line, if we have been quite
20:46extensive, like that, the evaluation that has been done,
20:48the improvements that have been made
20:50to the community of WUZ,
20:52for the return line at this
20:54Eid, what is the preparation?
20:58Yes, actually at this
21:00return line, there is no
21:02different preparation,
21:04compared to when we
21:08prepared
21:10for departure at the
21:12moment this holiday started,
21:14like that, so
21:16for the number of additional
21:18tasks, we do not reduce it,
21:20it is still done during the
21:22Eid period, so at this return line,
21:24don't worry,
21:26the service staff will still be on standby
21:28with the same number
21:30that we have set,
21:32and also, of course,
21:34from the side of the travel to
21:36A, there is also no reduction,
21:38it is still the same, 62 trips
21:40per day, but
21:42maybe at this return line
21:44, what we will strengthen
21:46is education and socialization
21:48to passengers related to
21:50luggage, like that.
21:52Because there is a rule where
21:54the user can only
21:56bring
21:58luggage in
22:00a certain amount, like that,
22:02because usually when the holiday is just over,
22:04we go back again,
22:06this luggage is
22:08more than when we
22:10get off, like that,
22:12just like I said,
22:14one of the tasks
22:16will be more often to inform passengers
22:18about luggage, don't let it go
22:20away, the
22:22passengers' awareness so that they
22:24still pay attention to luggage
22:26and passengers who bring their children too,
22:28this will also be strengthened.
22:30Maybe that's what
22:32we will do when
22:34facing this return line.
22:36Yes, it means that the preparation will be just as good
22:38as during the holiday, up to
22:40the return line of the holiday in 2025.
22:42Now, projection, if we talk about
22:44the holiday momentum, it's usually
22:46high, the number of passengers
22:48usually after the
22:50peak season has passed, it has started to
22:52be low again. How is this,
22:54Ma'am, related to your own fast train operation?
22:57Yes, usually after the peak season,
22:59we will
23:01strengthen it again
23:03for
23:05preparations related to
23:07the departure of the group passengers.
23:09So usually the group passengers
23:11at the moments of the
23:13day,
23:15Saturday or Sunday
23:17outside the holiday,
23:19there are a lot of group passengers,
23:21both related to education,
23:23such as Edutrip, because we also have
23:25a special program called Edutrip,
23:27where there is a special tariff
23:29for students who want to
23:31travel and it is managed
23:33by their respective schools
23:35in large numbers, so
23:37this is indeed one of the
23:39programs that is quite attractive,
23:41many schools
23:43or educational institutions
23:45do group trips in the
23:47Edutrip system on ordinary days outside
23:49the holiday, like that.
23:51And there are also many
23:53programs that we also prepare
23:55for groups from foreign tourists
23:57or also
23:59from institutions that depart
24:01groups, it usually can even
24:03reach, once the journey, the
24:05order can reach 1000, the
24:07biggest we have ever received
24:09up to 3000 packs in
24:11one group, like that.
24:13So maybe after this holiday,
24:15we are still not on vacation,
24:17we will still be on standby with
24:19services and also
24:21services as a whole
24:23for passengers with other
24:25segments.
24:27Okay, Mrs. Eva, I am once limited here
24:29and we also thank you for the
24:31services that have been provided by KCIJ
24:33to users of express trains
24:35during the holiday season this year,
24:37how will the next preparations
24:39be, the next innovations
24:41that we are also waiting for.
24:43Mrs. Eva, thank you very much,
24:45continue your activities,
24:47good health, see you again.
24:49Good health, thank you,
24:51happy Eid Mubarak for everyone who celebrates it.
24:53Okay, thank you.
24:55Okay, viewers, 30 minutes we have accompanied you
24:57in the special program of the Eid
24:591446 Dialogue.
25:01I am Prasetyo Wibowo along with all
25:03the staff who are on duty.
25:05Thank you and see you later.
25:49Eid Mubarak.