御社でインターンよろしいでしょうか？2025年1月25日 ニアジョイがアパホテルでインターン！
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#EnglishMovie #cdrama #drama #engsub #chinesedramaengsub #movieshortfull
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TVTranscript
00:00We're here in Makuhari, Chiba Prefecture.
00:03How about you two? Have you had any social experience?
00:05Not at all.
00:07I've had a part-time job when I was a freshman in high school.
00:11For a year, I worked at a BBQ restaurant and a cafe.
00:16I also worked at a bowling alley.
00:19You changed jobs quite a bit in a year.
00:21I was a waitress.
00:23What about your part-time job?
00:24I was a waitress at a bowling alley.
00:26I was a waitress at a bowling alley.
00:27I was a waitress at a bowling alley.
00:29What about your part-time job?
00:30I don't have much experience to say that I had a part-time job.
00:35But I had a part-time job once a month.
00:38What kind of part-time job did you have once a month?
00:40I was a cashier at a fast food restaurant.
00:42You were a cashier once a month?
00:44Yes.
00:45You didn't have a special job once a month.
00:47You had a common job once a month.
00:49That's right.
00:50I did my best.
00:52I only spent 9,000 yen a month.
00:55I'm so happy.
00:59The girls who will have an internship in this program are...
01:01Rino SASHIHARA's idol group,
01:04MIYARI equals JOY,
01:07RENON ESUMI,
01:08and YUKA MURAYAMA.
01:10The girls who will have an internship in this program are...
01:14APA HOTEL.
01:16It's very expensive.
01:18Have you ever stayed at APA HOTEL?
01:20Yes.
01:21I've been treated very well.
01:22Is that so?
01:23Do you go to APA HOTEL when you have a concert?
01:25Yes.
01:26I go to APA HOTEL when I go to the countryside.
01:28This time, you will have an internship here.
01:30Yes.
01:31Thank you for your cooperation.
01:32Thank you for your cooperation.
01:34Let's go.
01:35Yes.
01:38Work experience at a company you are interested in.
01:40Internship at APA HOTEL.
01:42Are you ready?
01:46This time, they will have an internship at APA HOTEL.
01:51APA HOTEL is the number one hotel chain in Japan with 903 hotels and about 130,000 rooms.
02:01They continue to evolve as a safe and convenient service and a hotel that satisfies customers.
02:11The number of employees has exceeded 20 million in total.
02:15APA HOTEL has been in the black market for 53 years since its opening.
02:19It is a very successful company.
02:22It's spacious.
02:23Yes.
02:25Excuse me.
02:27I'm TAKU MOTOYA, the executive director of APA HOTEL.
02:29Nice to meet you.
02:30Nice to meet you.
02:32What does Mr. MOTOYA mean?
02:33My father is a founder.
02:35My mother is like Mrs. Debbie.
02:38No, no, no.
02:39I'm the president of APA HOTEL.
02:40Do you have any questions?
02:42What does APA HOTEL mean?
02:47It's an abbreviation of APA in English.
02:50It means always present amenity.
02:53It means a pleasant environment.
02:57That's wonderful.
02:58If you can't remember it because it's hard to understand,
03:01you can say Japan in English.
03:04When you take J and N,
03:06you can see APA in the middle.
03:08It's in the middle of Japan.
03:10If you go there once, you'll want to tell people.
03:12I see.
03:13Thank you for showing us around.
03:17After learning about APA HOTEL,
03:20they will show us around the building.
03:23This time, we visited APA HOTEL & RESORT TOKYO BAY MAKUHARI,
03:28the largest number of guest rooms in Japan,
03:30which has 50 floors above the ground.
03:33MAKUHARI
03:37First, let's experience the check-in system unique to APA HOTEL.
03:43Just put the QR code here,
03:45and the room card will come out in a second.
03:47You don't have to wait.
03:49You don't have to worry about that.
03:51Let's go.
03:54It's Japanese.
03:56That's amazing.
03:57It's fast.
03:58It's the sound logo that comes up in commercials.
04:00When it says APA, it comes out in a second.
04:02That's amazing.
04:04When it says APA, it means it's okay.
04:08This is the one-second check-in system introduced by APA HOTEL.
04:16You can check-in in just one second
04:19by making a reservation in advance with the app.
04:22You can also check-out in a second
04:24by putting the room card key in the host of the dedicated terminal.
04:28I didn't know that.
04:29We always give the key to the manager.
04:32That's right.
04:33We just get it every time and go home.
04:38Please come in.
04:40What did they check-in to?
04:43It's the top-level suite room.
04:46It's amazing.
04:48What's going on?
04:52Look.
04:53The view is great.
04:55Really?
04:56The Tokyo Bay is right in front of you.
04:59I didn't expect to see such a view.
05:01It's a luxurious view.
05:03Next to it is the base of Chibadotte Marines, a professional baseball team.
05:06Wow.
05:08I can see the inside of the Marine Stadium.
05:11I can see the lights.
05:13I can see all the players who are protecting the lights.
05:17In a luxury space of about 223 square meters,
05:23there is a private jacuzzi where you can enjoy the view.
05:31Oh, no.
05:32I'm going to sleep.
05:34I feel like I'm going to sleep in 10 seconds.
05:37I'm really tired.
05:40Good health comes from good sleep.
05:42By the way, this is not an internship.
05:45This is just a tour.
05:49Today, you two are going to have an internship.
05:53Do you have any advice?
05:55Don't forget how you feel.
05:59Think about it as you enter the field.
06:02If you feel good or bad at a certain time,
06:05it will give you a good hint for the next product development or innovation point.
06:10I want you to enter the field with that in mind.
06:16Let's start the internship.
06:18Let's start with the customer service.
06:21I'm Majima, a customer service supervisor.
06:25I'm Majima, a customer service supervisor.
06:27Nice to meet you.
06:30What kind of work do you do as a customer service supervisor?
06:34Our goal is to improve the service and customer service of APA Hotels.
06:42We mainly conduct training in the company.
06:47We also directly guide new customers.
06:52Let's learn the secrets of APA Hotels from Majima, a professional on the road.
06:59APA Hotels' Customer Service Technique No. 1 Basic posture
07:05The angle of your feet should be 45 degrees.
07:08The angle of your feet should be 45 degrees.
07:12You can put your feet down.
07:15That's right.
07:16That's beautiful.
07:17Let's stretch the back of your legs.
07:20It feels like you're hanging from the ceiling.
07:24Put your arms together in a relaxed state.
07:30Is this right, up, left, up?
07:32Right is down.
07:33There are many people who have their arms raised.
07:35If you hide your right arm, you won't be a threat to the other person.
07:42Isn't it a little hard?
07:44My legs are shaking.
07:46Everyone is standing in this state.
07:49I haven't seen this posture as an idol.
07:52I haven't seen this posture as an idol.
07:54Your posture is perfect.
07:57APA Hotels' Customer Service Technique No. 2
08:00Accent
08:02There is a word called first accent.
08:06Let's put an accent on the first letter of the word.
08:10If you say good morning,
08:12Good morning.
08:14Thank you very much.
08:16If you put an accent on the first letter of the word,
08:19It's said to sound more beautiful.
08:23On the contrary, if you put an accent on the word,
08:28It sounds like a good attitude.
08:33It's not suitable for the front of the hotel.
08:38Good morning.
08:40Welcome.
08:42Thank you very much.
08:44That's great.
08:46Thank you very much.
08:48Good morning.
08:49Welcome.
08:51Thank you very much.
08:53That's great.
08:56APA Hotels' Customer Service Technique No. 3
08:59The angle of bowing
09:02There are three types of bowing.
09:06The angle is different for all three types.
09:11There are three types of bowing.
09:14When you pass each other,
09:16When you greet each other,
09:18When you thank each other,
09:20Depending on the situation,
09:22The angle is all different.
09:25One, two, three.
09:28Yes, both are beautiful.
09:31Welcome.
09:34Yes, it's perfect.
09:37Thank you very much.
09:39One, two, three.
09:42Yes, it's perfect.
09:45You can use this at a concert, right?
09:48Yes, every time.
09:50After singing the first song,
09:52Welcome.
09:55APA Hotels' Customer Service Technique No. 4
10:00The elevator is on your left.
10:11Welcome.
10:18The largest hotel chain in Japan, APA Hotels.
10:24I changed into APA Hotels' uniform.
10:29How do I look?
10:30You look like CA.
10:33You look good.
10:34I want you to check in right now.
10:37I want you to check in.
10:38I want you to stop.
10:39I want you to work.
10:40I want you to work.
10:41I want you to walk in.
10:44Finally, the two of them challenge the customer service at the front desk.
10:50First, Murayama will help the check-in staff.
10:59Welcome.
11:00Hello.
11:01Are you sure you're a check-in staff?
11:03Yes, I'm Motoya, who made a reservation.
11:04I see.
11:05Then I'll guide you here.
11:07You're a good customer.
11:09Did you come on a trip today?
11:11Yes, I did.
11:12I made a reservation for a suite for 10 nights.
11:14Wow, 10 nights?
11:15It's a great deal.
11:16A suite for 10 nights?
11:17I heard it was 300,000 yen per night, so I was looking forward to it.
11:20It's a very nice room, so I hope you enjoy it.
11:23Here's the room key.
11:26The elevator is on your left.
11:31Have a good day.
11:35He's lost.
11:36First, the teacher, Iroha.
11:38Thank you for your hard work.
11:40When I was asked if I was going on a trip,
11:46I felt like I was offered a high-ranking job.
11:50That's a good thing.
11:51I think it's hard to get involved with my customers, so I'm glad.
11:59Is it okay to say, good-bye?
12:01That's right.
12:02It's not good-bye.
12:04It's good-bye.
12:07It's like you're being kicked out.
12:10It's a little different.
12:12I couldn't find the right words.
12:14But it was cute.
12:15I think it was comforting to my customers.
12:18But what do you think of VIP?
12:20How was it?
12:21Overall, I think it's a pass.
12:25I was a little curious about the last good-bye.
12:28But you were able to make people laugh.
12:30I want to work hard so that I can be one rank higher.
12:37The next challenger is S.
12:40He's a baseball fanatic.
12:45Welcome.
12:48I lost again.
12:50Why did I lose the gold?
12:53It's the same as 2005.
12:56Are you a check-in customer?
12:57No, I'm a home in.
12:59Are you a home in?
13:00Yes, I'm a home in.
13:01Can you play golf?
13:02Yes, I can.
13:03Why did I lose the gold?
13:06It's frustrating.
13:07It's frustrating.
13:08Here it is.
13:10What time is it?
13:12Check-out?
13:15Three-out.
13:16Three-out is at 10 o'clock.
13:1810 o'clock?
13:19Yes.
13:20There's a card.
13:21Card?
13:22Room card.
13:23Room card?
13:24Here it is.
13:25Room key?
13:26Room key.
13:27There's a player called Heartkey.
13:29I couldn't hit him at all.
13:30Heartkey or room key?
13:32This is room key.
13:34This is Heartkey.
13:35I don't like Heartkey.
13:36Heartkey is not here.
13:39There's an elevator on the left.
13:42To the left stand?
13:43Yes, to the left stand.
13:44Thank you very much.
13:45Please take your time.
13:47Hanshin One is not like this.
13:50I have a bad image.
13:53Are you okay?
13:54Yes.
13:55I feel like I'm watching a skit.
13:58Hanshin One is not like this.
14:00I'm glad Esumi-san greeted me with a big smile.
14:04Did you feel good?
14:05Yes, I did.
14:06Even if I had a bad image, she greeted me with a good image.
14:10I was very nervous.
14:12She was very good at greeting.
14:14Even if I had a bad image, she greeted me with a good image.
14:19How about you, Senmu-san?
14:21There are a lot of customers.
14:25I was able to communicate with the customers.
14:30I was able to communicate with the customers.
14:32I was able to communicate with the customers.
14:34That's great.
14:35I'm glad you praised me.
14:39Okay.
14:42After this, he made a popular restaurant menu.
14:47APA HOTEL is here.
14:48The president of APA HOTEL is also here.
14:52He suddenly appeared.
14:58The largest hotel chain in Japan, APA HOTEL.
15:04Next, he will make an omelet with the popular menu at LA VERANDA, a buffet restaurant on the first floor of the hotel.
15:13First, he will make an omelet with the popular menu at LA VERANDA, a buffet restaurant on the first floor of the hotel.
15:20He pours fresh eggs into a buttered frying pan.
15:26He stirs the eggs and heats them.
15:30When the eggs are half-cooked, he shapes them.
15:35This is difficult.
15:38This is a little liquid.
15:40He heats this with residual heat.
15:43He shapes the omelet before it gets too hot.
15:49This is a fluffy and soft omelet.
15:53This is a fluffy and soft omelet.
15:56This is an example of an omelet.
15:59This smells really good.
16:01This smells like butter.
16:04Two people who are good at making omelets will try to make an omelet.
16:10First, Esumi.
16:12She makes an omelet very skillfully.
16:15She makes an omelet very skillfully.
16:25The omelet is opening.
16:28She can't turn it over.
16:30The omelet is opening.
16:32The omelet is a little hard.
16:35She makes an omelet very skillfully.
16:39Please put the omelet in front of you.
16:40The omelet is ready.
16:42How is it?
16:43How is the taste of the omelet?
16:44The taste of the omelet is good.
16:48Is it okay to put the omelet in front of you?
16:53I can't put the omelet in front of you.
16:57Next, Murayama, who is left-handed, will try to make an omelet.
17:01She also makes an omelet very skillfully.
17:07This is good.
17:08This is good.
17:09I'm shaking.
17:11I'm shaking.
17:12Are you shaking?
17:14I'm shaking.
17:16I make an omelet very skillfully.
17:19Is it because of the shaking of her hands?
17:21The surface of the omelet is burnt.
17:25What do you think?
17:27I think the surface of the omelet is a little burnt.
17:30I think so, too.
17:32It looks like a Taiyaki.
17:34I think the surface of the omelet is a little flat.
17:38How do you feel?
17:39It took me a long time to make the shape of the omelet.
17:42The surface of the omelet is a little burnt.
17:44The surface of the omelet is a little burnt.
17:48This is difficult.
17:51Unfortunately, neither of them succeeded.
17:56YASUMI, what are you doing?
18:00To be honest, I'm relieved.
18:02I was worried that YASUMI would fail.
18:06I regret it.
18:07The two of them still have a long way to go.
18:11The two of them finished their internship.
18:15There is a present from the executive director.
18:20This is a big package from the president of APA HOTEL.
18:25Really?
18:26This is a present.
18:29Let's open it.
18:31This is a quiz for the president of APA HOTEL.
18:35Quiz?
18:37You will receive a quiz from the president of APA HOTEL.
18:40If you answer correctly, you will receive a quiz.
18:44If you answer incorrectly, I will receive a quiz.
18:46Thank you very much.
18:48I will give you a quiz without a hint.
18:50Is it difficult?
18:53Will YASUMI and MURAYAMA be able to answer correctly?
18:59I will definitely do my job accurately and quickly.
19:06Please think about the words in this sentence.
19:10Are those words in the sentence?
19:13I think so.
19:15I will definitely do my job accurately and quickly.
19:21I'm confident.
19:23I will take this quiz.
19:26I will take this quiz.
19:28YASUMI, please answer the question.
19:30I will definitely confirm the answer.
19:33Confirm the answer.
19:35I was praised when I answered the question.
19:40I think this is the answer.
19:42MURAYAMA.
19:44Yes.
19:46Confirm the answer.
19:49That's a strange word.
19:51Thank you very much.
19:53Thank you very much.
19:55As you can see, their answers are correct.
19:58What is the correct answer?
20:02The correct answer is the word FUKUSHO.
20:07YASUMI, the kanji for FUKUSHO is different.
20:12This kanji is different.
20:15The kanji for FUKUSHO is wrong.
20:18You are out.
20:22YASUMI made a mistake in the kanji for FUKUSHO.
20:25I will give you this present.
20:29I will take this present.
20:32Thank you very much.
20:35This is the most embarrassing moment.
20:39Thank you very much.
20:41I'm sorry.
20:44This is the end of today's interview.
20:48There is a signboard of APA HOTEL here.
20:51There is a signboard of APA HOTEL here.
20:54This is OKADA MASUDA.
20:57We met 25 years ago.
20:59We met 25 years ago at your house.
21:02He came to the lobby on his way home.
21:07This is a signboard of APA HOTEL.
21:10This is FUMIKO MOTOYA, the president of APA HOTEL.
21:14You are here today.
21:17I happen to be here today.
21:21He suddenly appeared.
21:24Let's ask him a lot of questions.
21:29Do you have time?
21:30I don't have time, but I'm worried if I can get a good answer.
21:36This is a special additional interview.
21:40FUMIKO MOTOYA, the president of APA HOTEL.
21:42Please tell us about your life.
21:48I'm an idol.
21:52I don't know what people want.
21:58I think you have a high ability to understand what people want.
22:06I don't think so.
22:08But the world is full of what I think.
22:10I am confident that I am doing my best to meet people's needs.
22:17I think about what will happen in the future.
22:20I think about myself, my customers, my job, and my family.
22:26If I think hard about it, it will be like that.
22:29I don't want to live vaguely.
22:31I think about what to do in the future.
22:36I am confident in myself.
22:38I don't hesitate.
22:40From now on, if you promise to meet me today, you will be fine.
22:46I won't charge you.
22:50You are quick to make a decision.
22:54I think there were difficulties due to COVID-19.
23:00Is there a way to overcome it?
23:03I will do my best to overcome it.
23:08I will do my best to do what I can do.
23:13When there is no difference, there is no difference in the company.
23:21But when it gets tough, the real thing comes to life.
23:27I think I have a chance.
23:29I will cheer up.
23:30If I do my best at this time, there will be a difference.
23:33If you are always doing your best, you will get angry.
23:37If you do your best at the important time, you will do your best.
23:42I'm happy.
23:43I have a chance.
23:45There are about 7,000 part-time workers.
23:49I want to make them happy.
23:52I'm glad I joined APA.
23:54I'm glad I fought with the president.
23:57I have to do my best.
24:02I believe in the top.
24:05I think I joined a company where I can do my best.
24:08I think it's wonderful to do it with confidence.
24:12No matter what era it is, it won't change.
24:15I see.
24:16It won't change in any industry.
24:17I don't think it will change.
24:18It's a very useful story.
24:20Is that so?
24:21Yes.
24:22I have a chance.
24:24I had a fun story so far.
24:27I want you to do your best.
24:29I support you.
24:30Thank you very much.
24:34How was your day as an intern at APA HOTEL?
24:37When I heard the story of the president of APA HOTEL,
24:42I realized that such a wonderful top person exists.
24:47That's why I grew up looking at the back of the top person.
24:51I realized that it was a very good company.
24:54I think it's important to know what kind of person the top person in the company is.
24:58Yes.
24:59I think APA HOTEL is loved by many people because it is particular about many things.
25:09I want to do my best.
25:12It was a very fulfilling day.
25:17Finally, please say thank you.
25:21Thank you very much.
25:24The next concert will be like this.
25:29Welcome.
25:33I don't know if I'll get a good answer.