While talking about the regrettable overreactions that people have had, a series of stories are revealed about customer service encounters that James has had.
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00:00what's the biggest overreaction that you regret like you blew up lost your mind but then went
00:11oh god that was bad i shouldn't have done that yeah 1-855-954-6969 if you want to chime in
00:171-855-954-6969 the biggest overreaction you regret i did it with the cable company a few
00:24years ago where i they kept getting our bills wrong and i was like well screw it yeah cancel
00:29my account yeah oh god then what then what no entertainment here i don't need the internet i
00:37don't need cable i need nothing from you we have puzzles but i was so mad and i was on the phone
00:43for an hour and a half and i just had enough of these people yeah yeah same thing happened to me
00:47but i told the cable company to suck my blank i said suck my blank i'm going with the competition
00:52call the competition yeah we're actually not available in your area
00:56you don't realize what i just what i've just done i told the other company to suck my blank
01:04now you're telling me i gotta call them back and apologize yeah i hate you guys more
01:09i apologize for saying suck my blank
01:12the conversation started as like hi yeah my name might be on a list i just called about 20 minutes
01:19ago i told the poor woman to suck my blank i i'm really sorry about that i overreacted can we talk
01:26about getting my services turned back on and they're like well well well mr campbell exactly
01:31crawling back yeah they're like oh james and i know him by a first name oh you know what rates have
01:37increased since we talked last yeah now i know i'm getting charged extra for my internet yeah i hear james
01:43a lot like because i walked into the his uh room the other day and he was what was it like the
01:48pharmacy we were mad at or something yeah the pharmacy like i'm getting phone calls from the
01:54pharmacy saying my prescriptions ready for a refill i'm like i don't have any more refills on my
01:58prescription who are you calling why are you calling me yeah leave me alone they have an attitude
02:03with me i'm like you guys bugged me first i didn't ask you to call me you called me some automated
02:08system called me you don't leave a full message on the voicemail it just says call cvs so i call cvs
02:13and then they're the ones telling me i got problems with my prescriptions and you're like
02:17you think a pharmacy could get it right yeah we're talking about drugs you know drugs that people need
02:22to live a life yeah i'll see it i'll look through the window sometimes and i'll see james and it looks
02:28like he's got the same thing going on as like beethoven when he was making a symphony like because you
02:33can't hear him you just see him like a lot of movement a lot of like angered rage
02:38yeah i'm a silent psychopath yeah don't piss me off uh jason the jew has witnessed a little
02:47bit of james oh i bet oh yeah the one you put on the screen is a bad bad bad moment for me let's
02:55hear it straight from the jews mouth if we can uh-oh
03:00boker toe so you witnessed a bit of james overreaction well yeah i've heard a lot of
03:09them right because you two after the show you two are in the same room together for a little
03:13while working on stuff and so uh what what's one that sticks out uh there was something going on
03:18with his car and he was having issues with the dealership the dealership yeah said something along
03:24the lines of like i'm ready to drive my car through the front door
03:29james could be this guy james could be this guy he really could that's exactly what i said yeah
03:39i think he got up and left jason got up and left you said it to the dealership to the girl on the
03:44phone and she wouldn't pass me patch me through to the right person to talk to about my problem
03:48i was like i don't know what else to do i've left messages what more do you want i'm ready to drive
03:53my car through your front window drop it off you can't see that leave you there you guys deal with
03:59it i'll buy a new car you can't see that they're going to arrest you i'll buy a new car james just
04:05leaves his car there yeah here you go flips him the keys you guys james will be making these headlines
04:12listen this is so close i can tell there are times when it's it's get it's going down that road
04:18can i ask how the jew reacted in that situation jason like do you try and calm him down or you
04:25just mind your own you just left usually i leave i sat through it just because i'm like i wonder what
04:31he's gonna say you know and sometimes i'll have my headphones on and i'll just catch pieces of it
04:37and i'm like oh man what's about to happen he's a wild card yeah this time i'll hang up the phone
04:42and jason be like hey man i'm sorry you're laughing at your situation he's like i'm not laughing at you
04:46i'm just i'm like dude i get it i know because my girlfriend laughs at me every single time i'm on
04:50the phone arguing the post office you've had issues oh yeah yeah i've thrown tantrums at the post
04:56office i know i know the rules better than the post office workers okay okay well don't don't get
05:01i used to do a mail order business i used to run a mail order business i understand how to ship stuff
05:07i know the forms i know the rules with return addresses okay james rage it's good i like it no you
05:13overreact a bit saying you drive your car through their places overreaction james yeah
05:17did you ever make up with them i just don't i don't go there anymore i go to the car dealership
05:24i purchase my vehicle from for maintenance now yeah and i don't go to the place that couldn't change
05:29my oil properly yeah and rotate the tires and that's why you threatened to drive your car into
05:33their dealership that was that was after at the threat i had to go get the car
05:37there was a lot of back and forth with this car dealership yeah you'll say stuff and then still
05:46have to go face them is that the same place where you did a solid and didn't like bust a guy for
05:51leaving like a bag of weed or something no that was something else that was the place to repair my
05:55windshield yeah this is the place i haven't seen any way that i crashed my car and i'm trying to pull
05:59a scam on my air conditioner yeah it's not my fault you guys can't put an air conditioner in the car to
06:03make it work okay