Tracy Scrivener has worked at the Tyne Tunnels for 44 years. She first joined the organisation in May 1981 working in the counting room.
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00:00When I originally came, I only came to cover somebody's week's holiday and they can't get rid of us. I'm still here.
00:06Obviously, 44 years, you know, for some people that's an absolute lifetime. Why stick around for 44 years?
00:13I enjoy what I do. I enjoy the people I work with and it fits in with my lifestyle. So it allows me to do what I want to do.
00:22Now, obviously, the roads changed drastically, the time tunnel changed drastically since you started.
00:27I just talked through, you know, the changes that you've seen over the years.
00:29Oh, well, when I started, I started in the counting room and that's where we used to count all the money by hand that was taken at the toll booths.
00:35And then everything was written in sort of big ledgers. There was no computers or anything like that.
00:41So old school. And then I moved on from that. I came headed to the counting room.
00:47Then I moved to the general office and did some basic admin.
00:51And then I got me a heavy goods license. So I went to work outside with the traffic on the operations team, progressed on that up to senior tunnels officer.
01:04And then I moved back into the offices into the what we call the permit section that dealt with all the people who had permits to use the tunnel.
01:14And then I moved on to accounts where I am now. So, yeah, varied sort of skills within the organization.
01:23What's been some of your favorite memories over the years?
01:25I think one of the best has got to be meeting the Queen and the Duke of Edinburgh when they opened the second tour.
01:31So that was really a nice experience. And I got to meet the Duke and he was really funny.
01:37He was really personable. So, yeah.
01:40And as I say, just working with lovely people all the time.
01:44It helps if you like the people you work with.