The Quirky and the Charming Episode 02 Eng Sub
Category
🎥
Short filmTranscript
00:00You
00:30I
01:00Should have
01:13You hang out you know do you think I'll just mention hey son-in-law
01:18So no, no, no
01:26Yeah, you didn't say that
01:30You have no idea
01:34What's up, Joe
01:38Police, I'm sure that's right. Oh, yeah. What's Josh? That's maybe fun
01:42fine
01:44But you see we put you know, I'm not a chinchilla
01:46man
01:47What's going on? Yeah, you make a guy
01:54She's a business
01:56last week
01:57Fuck I fuck
02:00Fuck off. What's a way to be fuck? I want one time so we don't go to the phone
02:07You don't know
02:09Fuck I want fuck I want
02:13Vincent what I love don't want a bank of your love you have a dog you want to do you can't you don't want
02:25You can go don't she was yeah, maybe no show. She'll show you don't show
02:29How's it with you? Just how I can't I give you back? You should answer. Thank you. Oh, I'm sure about
02:35Yeah, you the same you were so dull. What's all come in see you
02:39象海的先投你们费了不少心思吧
02:42我们做的是服务行业做的就是服务于口碑宣传只不过让更多人了解全海儿女
02:48说的太对最近确实观全海的讨论度很高
02:53那等一下你可要在会上好好分享下经验
02:57You're welcome.
03:06Our data shows that this year's domestic five-star hotel market share has increased by 5.5% compared to last year.
03:14Quanhai Hotel and Bochan Hotel have played an important role and received good reviews.
03:22Especially Quanhai Hotel, as an old brand company, has redefined the brand of the hotel and played a good role in the market share.
03:37Next, let's welcome Mr. Lin of Bochan Hotel to give a speech.
03:56Although Bochan is a late-stage show, it has always been the same since its founding.
04:01That's why it has accumulated a large number of stable customers.
04:05It's not difficult for Bochan to change.
04:08But what we want to pursue is not to forget the original intention.
04:11I've prepared some data from last year.
04:12Gainan.
04:18Why are you so careless?
04:20I'm sorry. I'm sorry.
04:30I see.
04:33Our meeting is still going on.
04:36It's irrelevant.
04:38Let's discuss it later.
04:39Mr. Lin.
04:41Our industry summit is to find the problem.
04:44Now that there is a dispute, why don't we discuss it?
04:47You're right.
04:49Let's start with our hotel.
04:57You saw it right just now.
05:00The one who was criticized is our Quanhai Hotel.
05:04In fact, this is an experience activity we recently did.
05:07We invited on-site part-time tax payers to come to our hotel for tax evaluation.
05:14And let them make reasonable, objective suggestions and opinions.
05:18And upload it to social media.
05:20In this way, the tax payers will fulfill their duties.
05:23At the same time, it also allows the public to supervise us.
05:27The content on the picture just now is really what we didn't observe.
05:32But on the other hand,
05:34it also shows that our evaluation is real and objective.
05:39Here, I also want to let everyone know that
05:41Quanhai Hotel is not worried about bad reviews.
05:44The bad voice just now
05:47gives us more opportunities to make progress.
06:01The problem is that from one o'clock to one and a half,
06:04the communication between our work is heard by the guests.
06:08Work communication?
06:10He said that the drinks in our bar are expensive.
06:12I just...
06:14I just commented on it.
06:16Do you think self-criticism is in line with your work standards?
06:19Do you know that the bad review
06:20affects not only Quanhai Hotel,
06:23but also some people's attacks on the hotel industry?
06:26You can't ignore it.
06:28I'm sorry, Director. I was wrong.
06:30I really know I was wrong.
06:36You are not suitable to work here.
06:38I'm sorry, Director. I beg you.
06:40I really need this job.
06:50I'm sorry.
07:12The man last night is my best friend.
07:14His name is Yin Ran.
07:16He seems to be filming at the parking lot on Chunfeng Road today.
07:18I'm sorry.
07:20I'll give you his phone number.
07:21Okay, thank you.
07:35Stop.
07:36Stop.
07:38Stop.
07:39What are you doing here?
07:40I'm sorry, Director.
07:41I'm sorry.
07:42I'm sorry, Director.
07:43Take him out.
07:44Who is the director?
07:45Where is he?
07:46Here.
07:47I'm sorry.
07:48What are you doing?
07:50Who is the director?
07:52Go.
07:53Come back.
07:54Come back.
07:56Director, I saw him.
07:58Forget it. Let's eat first.
07:59Let's eat first.
08:00Let's eat first.
08:01Let's eat quickly.
08:06Yin Ran.
08:07Yin Ran.
08:16Boss, did you find him?
08:17Still no.
08:19Maybe it's a mistake.
08:21Is he an actor?
08:24From appearance and temperament,
08:27Yin Ran is very suitable for the monster.
08:32But...
08:33Why is he here?
08:34He is not completely unfamiliar.
08:36In this matter, he has the talent to make a comeback.
08:38Who? Me?
08:40It's okay. I think he is very short of money.
08:43If it doesn't work, let's use money to convince him.
08:46What? You want to use money to convince me?
08:49You bastard.
08:51It's starting to fail. I don't believe we can't find him.
09:07You bastard.
09:09Give me my head.
09:11Give me my head.
09:23It's done so quickly.
09:25Let's change a seat.
09:27Drive.
09:36Let's go.
09:51I really want to apologize to him.
09:55But he seems to have a big misunderstanding about me.
09:57I called him, but he didn't answer.
09:58I went to the set to find him, but he didn't want to see me.
10:02I really don't have a choice.
10:04That's why I want you to give me an idea.
10:09How about this? I'll help you explain to him.
10:23Sorry, the number you have dialed is powered off.
10:26He probably hasn't finished filming yet.
10:29I can't get Miss Yi's forgiveness.
10:31I always feel uneasy.
10:35Why don't you go to his house?
10:39That's what I plan to do.
10:44I mean, I plan to apologize to him.
10:49Okay, I'll send you his location.
10:52Oh, right. Today is his birthday.
10:55When you go over, bring him a birthday present.
10:58He will be very happy.
11:00I will definitely apologize to him.
11:30What cake is so expensive?
11:43Why haven't I seen the contract?
11:45I already communicated with Director Yu. Where is it?
11:50Don't always mention the banquet hall all over the sea to me. It's big and cheap.
11:53The People's Park is even bigger. It's free.
11:55We spent a lot of money on it.
11:59The decoration and equipment we spent a lot of money on
12:01can't even compare to the old antiques from 20 years ago?
12:06I don't care what method you use.
12:08I want to see the contract on my desk by Friday.
12:10That's all.
12:18Wrap this up for me.
12:19Okay.
12:29Get me a new one for this Zheng Xia Ye.
12:31Okay, please wait a moment.
12:39I usually can't see you once a month.
12:41Today, I can see you twice a day.
12:44I know. It's a coincidence.
12:46Man.
12:49I usually use that expensive one.
12:51Who should I give it to? Why don't I choose it for you?
12:53The expensive one might not be suitable.
12:54That's right. It's quite thoughtful.
12:57Since you've prepared the gift, I'll treat you to dinner.
13:00I'm meeting a client today.
13:04You even know how to make people hungry.
13:05Sir, here's your check.
13:07I'll go pay first.
13:08Okay. Let's do it another day.
13:23Hello.
13:24Have you already delivered it?
13:27I'll be there soon.
13:29If you haven't delivered it, why did you order delivery?
13:32I'll be there soon.
13:33Please help me. Thank you.
13:53I'm sorry. Here's your takeout.
13:55You said you'd be there in half an hour.
13:58It's windy today. There are a lot of orders.
14:01I'm sorry.
14:04Can you give me a five-star rating?
14:08Do you know where to order?
14:10Give me your phone. I'll tell you where to order.
14:12Are you done?
14:13You haven't finished your task and you want a rating?
14:17Mom.
14:21Didn't I tell you to wait downstairs?
14:23What are you doing here?
14:29Wait a minute.
14:42Take it. It's for the baby.
14:44No, I can't.
14:46Do you want a good rating too?
14:49Yes.
14:57We're leaving.
14:59Goodbye.
15:08Why are you here?
15:09There seems to be some misunderstanding between us.
15:11I don't have any misunderstanding with you. Hurry and leave.
15:13I don't want to. Hurry and leave.
15:16You're quite good at playing.
15:19Let me explain.
15:19I won't listen to you. If you don't leave, I'll call the police.
15:21You want to call the police? Then do it.
15:23I'll let the police investigate
15:25who used a glass bottle to smash my back of the head.
15:26I didn't do it yesterday.
15:29Who let you in?
15:32Get out.
15:33Get out.
15:34I'm not leaving.
15:35Get out.
15:38Are you a woman? Why are you so strong?
15:44Do you live in this dump every day?
15:46The dump doesn't welcome you.
15:48Hurry and go back to your palace.
15:51What are you looking at?
16:01You're Yi Ran, right?
16:03Let me introduce myself again.
16:06I'm Xiao Mucheng, the Director of the Guesthouse Department of Quanhai Hotel.
16:11You can also call me Winston.
16:15Winston?
16:18Hey.
16:22It's Winston.
16:28I've already investigated the incident
16:30where you used a glass bottle to smash our hotel. It was our staff's fault.
16:32As the hotel's leader, I sincerely apologize to you.
16:40But since you took a lot of advantage of me,
16:42let's just forget about what happened before.
16:45What advantage did I take from you?
16:49You're saying all this because you want me to smash the bottle for you.
16:52I just want to be able to work with you.
16:54Aren't you afraid that I'll make a scene and get you in trouble?
16:58What's the point of working with a shady hotel like yours?
17:01Are you done talking?
17:03Hurry and leave.
17:05I hope that you can come to our hotel to be a tax-experience officer.
17:09In order to fully enjoy the VIP-level service treatment,
17:12and to be able to pay the full cost,
17:13I will pay your salary according to the market price.
17:19Salary?
17:22How much?
17:23¥200 per day.
17:24I won't see you out.
17:25It's in US dollars.
17:31I'm usually too busy with work. I don't have time to clean the house.
17:34Don't mind it.
17:35That Winston...
17:37Oh, that's not right.
17:39I'm sorry. You are...
17:43Xiao Mucheng.
17:45Mucheng.
17:47Mr. Xiao, don't mind it.
17:49I'll go get you a cup of tea.
17:51No need.
17:55That...
17:59What does a tax-experience officer do?
18:03To put it simply,
18:05it's when you enter our hotel,
18:06you post your real experience on social media.
18:10Whether it's good or bad, you post it honestly.
18:13Just like that?
18:14Just like that.
18:15You don't have to delete the comments?
18:17No need.
18:19Wait a minute.
18:21So you're saying
18:23I can live in your hotel for free,
18:25and have ¥200 per day,
18:27and I don't have to delete the comments?
18:29Are you kidding me?
18:31I never joke about work.
18:35Then I'll say it first.
18:38I've never worked as a tax-experience officer,
18:41so I don't know what to do.
18:43I'll tell you when it's time to do something.
18:47Then my working period is...
18:49Three days.
18:50Just three days?
18:54I mean, just three days
18:56isn't enough to get your hotel's facilities and services to work.
19:01What do you think?
19:04How about seven days?
19:08Deal!
19:09Mr. Xiao, sit here for a while.
19:11I'll clean up in five minutes.
19:13Okay.
19:44Sister, why are you here?
19:49I'm here to clean up.
19:52Let me help you.
19:54No need.
19:55There's nothing to clean up.
19:57I just can't bear to leave this place.
20:04Sister, what are your plans for the future?
20:09What are your plans for the future?
20:13You know the rules of this industry.
20:16It's hard to find another job behind this roof.
20:21It looks like I'll have to switch to insurance.
20:26Sister, why don't you go ask Ms. Yi for a favor?
20:31Ms. Yi?
20:33The one with the bad reviews.
20:35The one with ¥600.
20:36I'd like to, but where can I find her?
20:40Don't you know?
20:41Boss asked Ms. Yi to come back and be our hotel's sleep tester.
20:44Today, Manager Cheng just notified all employees
20:47to set up a VIP channel for Ms. Yi.
20:49All services must be done according to the highest standards.
21:06VIP Channel
21:13Ms. Yi, welcome to Quanhai Hotel.
21:20Let's go.
21:22VIP Channel
21:35Are the salaries of the VIPs very high?
21:37This is a commercial service.
21:40I just want to see if it's compatible with their services.
21:43It's a waste of time.
21:53VIP Channel
22:00How is it? Are you satisfied with the room?
22:03Satisfied. Very satisfied.
22:07Okay. If there's nothing else,
22:10just sign the contract.
22:22Did you write the wrong date?
22:24Didn't we say 7 days?
22:26Are you okay with it?
22:28Deal.
22:30Mr. Xia, please sit here for a while.
22:32I mean 3 days.
22:34You said you were sincere.
22:36¥200 per day is not sincere.
22:39I hope you won't refuse.
22:42Okay. 3 days.
22:45From now on, I'm officially on duty.
22:52VIP Channel
22:54The mattress is soft. I have a bad back. I like to sleep on a hard mattress.
22:57Bad review.
23:00I can't read any of the words on this.
23:02There's a suspicion of cultural discrimination.
23:04Bad review.
23:05VIP Channel
23:09This is the most outrageous.
23:10Fried rice with gold is ¥198.
23:12Are you frying rice with gold or fried rice?
23:14Bad review.
23:15Our ingredients are all imported.
23:16Stop.
23:18Maybe you have your reasons.
23:19But I only have 3 days to experience it.
23:21You'd better find something to record.
23:23I will try my best to share my true feelings with the netizens.
23:27I'll go over there to see.
23:28Okay.
23:317 days.
23:32Deal.
23:33You said it yourself.
23:35I didn't force you.
23:46I won't take advantage of you for nothing.
23:48Since I took over your job,
23:50I will take full responsibility.
23:53It's better this way.
23:54If there's nothing else, go to bed early.
23:56Wait.
23:58I'm a little hungry.
23:59Do you have instant noodles?
24:00I'd like a 5-star Michelin.
24:03Sorry, we don't offer that.
24:05Michelin only has 3 stars.
24:12I mean,
24:14you can leave now.
24:20Okay.
24:46Ms. Yi, did I disturb you?
24:48What's the matter?
24:50Happy birthday to you.
24:54Happy birthday to you.
24:58Happy birthday to you.
25:02Happy birthday to you.
25:06Ms. Yi, I heard from the director that today is your birthday.
25:09The hotel prepared this for you.
25:11Happy birthday, Ms. Yi.
25:15Thank your director for me, too.
25:18Welcome to Quanta Hotel again.
25:20I wish you a happy night.
25:36He's quite considerate.
25:37But he's a little too much.
25:39Bad guy.
25:46Do you know how much money he gave me?
25:48How much?
25:49200 dollars a day.
25:51And it's free of charge.
25:53Looks like he's a nice guy.
25:56Why don't you two clear up the misunderstanding?
25:59It's important to clear up the misunderstanding.
26:01It doesn't matter what kind of person he is.
26:03As long as he can force me to make money.
26:05Hurry up.
26:06I won't talk to you anymore.
26:07Stay safe out there.
26:10You too.
26:16Jiayou!
26:35Today is the birthday of my only best friend, Yi Ran.
26:40This song is for her.
26:43Yi Ran.
26:46Happy birthday.
26:51You can be a flower.
26:55You can be a tree.
26:59Soft and firm.
27:06You can be a rain.
27:10You can be a freedom.
27:16Dad.
27:18I'm doing well now.
27:21Although I'm experiencing my 10th loneliness,
27:23it's not bad.
27:25At least no one is stealing my cake.
27:28You can rest assured over there.
27:32Birthday is like a bell.
27:36It's ringing every year to tell you not to be abandoned by this era.
27:39And growing up is a variety of difficulties.
27:44This is probably reality.
27:46Everyone will have to face it sooner or later.
27:50Yi Ran, happy birthday.
28:40Who's birthday is it?
28:47What do I need to do for my job?
28:50To put it simply, it's four words.
28:52Look, check, try, write.
28:55Look. The decoration of the hotel,
28:57the design of the lobby and hall,
28:59the layout of the restaurant, the location of the elevator,
29:01the structure of the guest room, and the design style.
29:03The arrangement of all kinds of facilities,
29:05the location of the lights, and so on.
29:07You even have to write down the location of some of the decorations.
29:10Check if the electrical equipment is working well.
29:13Is there any water or tea in the kettle?
29:15Is there any damage to the wardrobe in the wardrobe?
29:17Do you change the bed sheets, quilts, pillows every day?
29:20Is there any dust in the house or bed?
29:21There are even some hair that shouldn't be there, etc.
29:24Our hotel provides three types of pillows with different softness levels
29:27for our clients.
29:28There is a tip card at the bedside.
29:30The bathroom, including whether the shower is flushable,
29:33the speed and pressure of the water coming out,
29:35when the bathtub is filled with water,
29:37whether the shampoo and shower gel are easy to use,
29:39the speed of the Wi-Fi in the guest room,
29:41the signal of the TV, the temperature and the coldness, etc.
29:47The restaurant, whether the food is fresh,
29:49the arrangement of the food, the location of the elevator,
29:51whether it is 100% perfect,
29:53whether there are any materials and gaps in the wine glass tableware,
29:56the name tags of the service staff,
29:58and whether the service provided by the individual to the client has been met.
30:03You have to take pictures in every step.
30:04Speaking with pictures is an important basis for the experience and sharing of the employees.
30:08Finally, sharing.
30:10Share every flash point and problem of the hotel.
30:1290% of the fixed standards.
30:1410% is to write your own real experience.
30:17I hope you can use your weapon well and be responsible for every word.
30:35Can you respect what I said?
30:38I said that I want to double the coffee.
30:41Double!
30:43If you make a mistake next time, don't ask for the bonus.
30:45I know.
30:54Can you respect...
30:56Mr. Xiao.
30:57Mr. Xiao, have a seat.
30:59Mr. Xiao.
31:00Mr. Xiao.
31:01Mr. Xiao.
31:02Mr. Xiao, have a seat.
31:17In the past year,
31:19the hotel has been through the cooperation of all departments.
31:21The performance and reputation have been improved.
31:24But the old equipment of our hotel needs to be constantly updated.
31:29The overall financial situation is still not good.
31:31Just two days ago,
31:33the hotel had one of the worst problems in the past year.
31:37This is my fault.
31:38But I promise that similar incidents won't happen again.
31:41The related personnel has been dealt with.
31:45In terms of personnel, I think...
31:47I will definitely strengthen the quality training of the employees.
31:52I'm not asking you to say this.
31:54For the problems we are facing now,
31:56should some departments and employees be cautious?
31:59Mr. Sun is right.
32:01I will submit a personnel report to you tonight.
32:03I think...
32:05instead of reducing the cost of personnel,
32:07it's better to improve the enthusiasm of the employees.
32:09When improving the quality of the service,
32:11we need to think about how to innovate
32:13to improve the customer's experience.
32:16What Mr. Xiao said makes sense.
32:19I will write it down.
32:23I hope everyone will continue to work hard
32:25to improve the performance of our hotel.
32:35Meeting adjourned.
32:52Didn't the meeting room prepare tissues?
32:54Change your clothes. Don't affect the hotel image.
33:01I'm going to get someone to prepare it.
33:08The cat's tail tastes good.
33:14How's the progress of TY's contract?
33:17The other party is still hesitating.
33:19I don't know if it's because of the bad review this time.
33:22It was a close call.
33:24Now the ball is still under our feet.
33:26Speaking of which, the ball is still under our feet.
33:32Today, Mr. Ling flies to Shanghai.
33:34We won't be intercepted by Bosan, will we?
33:37There are only two things we have to do now.
33:39The first is to calm the public opinion.
33:41The second is to get TY's contract as soon as possible.
33:46How did you find the place I asked you to find?
33:48I found it.
33:50This is the private room I took a lot of effort to find.
33:56I didn't expect Mr. Ling to have such a hobby.
33:59Then let's do what we like.
34:00Maybe we can also set up a hotel's special service.
34:05Let our experience go and experience it.
34:11Hang a grass on a cow's horn and burn it without effort.
34:15You've taken care of it so many times.
34:18Awesome, boss.
34:21Don't go with him.
34:27Miss Yi, after you finish your meal,
34:30can you go to our director?
34:32I see.
34:46Miss Yi.