NTSB member gets emotional during Washington DC plane crash conferenceSource: Reuters
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00:00Later today, we will be briefing the families. We normally try to do this
00:04before a media event, but in this case, they're still arriving.
00:09Our family assistance specialists are already working closely with local
00:12officials and others to help assist them in their efforts to support
00:16everyone that's affected by this accident.
00:20And let me just reiterate what the chair said.
00:25A loss of life in an aviation accident is very unusual in the United States.
00:29And our heartfelt sorrow goes out to everyone that's affected. It affects us,
00:33affects everyone around us. There are a lot of people hurting today. We will
00:38help find out what happened. We will do it factually. We will do it accurately.