A Los Angeles-based tech entrepreneur claims he almost missed his flight after a mishap in a self-driving taxi. Mike Johns was headed to Sky Harbor International Airport in Phoenix, and he decided to take a Waymo self-driving rideshare car — the autonomous vehicles run by Google parent company Alphabet. But after buckling his seatbelt, Johns recounted in a LinkedIn post, “the saga begins.”
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00:00Okay, why is this happening to me on a Monday? I'm in a Waymo car.
00:04Connected to rider support. This call may be recorded for quality assurance.
00:08This car is just going in circles.
00:10Hi there Mike, this is Gab. I'm calling from Waymo support. I'm just calling because I received a notification that your car might be experiencing some routing issue.
00:18Please bear with me while I am...
00:20Yeah, I got a flight to catch. Why is this thing going in a circle? I'm getting dizzy. Look at what it's doing.
00:26I understand. I'm really, really sorry Mike. We're currently working with the situation of the vehicle. Is it circling around a parking lot?
00:32It's circling around a parking lot. I got my seatbelt on. I can't get out the car. Has this been hacked? What's going on? I feel like I'm in the movies.
00:42Is somebody playing a joke on me?