AI appears to be superior to humans in many areas. But is it infallible? Of course not. There are regular epic fails by AI. So why isn’t the technology as smart as its makers claim?
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00:00Can AI make mistakes?
00:03Of course. Google's AI recommended one user top their pizza with non-toxic glue
00:09to stop the cheese from slipping off.
00:11Not exactly intelligent. Among other unusual answers to user questions,
00:16the dogs have played in American basketball and football leagues
00:20and that Barack Obama was the first Muslim president of the US.
00:23All fake news. But how does AI come up with such nonsense?
00:28Google used summarised information in what it calls AI overviews
00:32to provide quick answers.
00:34But the AI was unable to distinguish serious facts from jokes or satire.
00:40The tip to add glue to pizza likely came from a joke on Reddit.
00:45And however diligently AI learns, things can still go wrong.
00:49Artificial intelligence used in a motorboat racing game
00:52was supposed to optimise itself.
00:55But the AI made the boat spin in circles, catch fire
00:59and crash into docks and other boats.
01:03While the boat scored lots of points, it never crossed the finish line.
01:08In this case, the goal was not formulated precisely enough for chap GPT.
01:14Mistakes like these can have drastic consequences in real life.
01:18There were plans to use AI to categorise patients
01:20depending on how urgently they need hospital treatment.
01:25But the AI concluded that patients whose previous treatment had cost more
01:28were sicker and therefore needed help more quickly.
01:32Big mistake.
01:33Many poorer people only incur lower treatment costs
01:36because they cannot afford to see a doctor, even if they're just as sick.
01:40If AI sends them to the back of the queue,
01:42they're doubly discriminated against.
01:46What is clear is that AI is only ever as good as the data it's fed
01:50and how precise its instructions from humans are.