Water companies will have to pay higher compensation to customers in England who suffer from problems including sewer flooding or low water pressure. Shadow housing minister David Simmonds welcomed the new rules set out on Tuesday by the government, saying: "there have been recent examples where water companies have simply failed to ensure and appropriate and safe water supply for people for far too long and it's right when that happens that they should be compensated".
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00:00It's very important that we have the water infrastructure that we need.
00:03I was proud of supporting when I was an MP of a governing party the first ever significant
00:09measures to tighten up on things like sewage discharges which weren't mighty monitored when
00:13the last Conservative government took office at all. So we've seen significant progress that's
00:17been made on that but there have been some recent examples where water companies simply
00:22have failed to ensure an appropriate and safe water supply for people for far too long
00:26and it's right that when that happens they should be compensated.