• last month
The total amount of unpaid electricity bills nationwide has surged to over RM1bil as of September this year from RM945mil last year.

Deputy Energy Transition and Water Transformation Minister, Akmal Nasrullah Mohd Nasir said this year's arrears involved 627,491 accounts whose supply has been disconnected, according to statistics from Tenaga Nasional Bhd (TNB).

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Transcript
00:00Based on the TNB statistics, there is an increase in the number of accounts and the amount of electric bills
00:08involved in the process of cutting electric bills for 2024 compared to 2023.
00:16As many as 464,076 accounts have been cut, with an increase of 945 million,
00:26435,794 ringgit and 7 cents recorded in 2023.
00:34Meanwhile, as of September 2024, the number of accounts cut has increased to 627,491
00:44with an increase of 1,08,771,447 ringgit and 78 cents.
00:55Possibly due to overpayment, this is because on the part of the user,
01:01among financial needs.
01:04The second, which is actually a problem, is the attitude,
01:08maybe irresponsible, where the majority of registered users are not the owners of the premises.
01:17This is another case and so on.
01:19And the third, maybe because this TNB payment is usually the last line,
01:26or pay TNB last with permission.
01:29Based on the statistics, five categories or five countries recorded the number of accounts
01:35and the highest increase for 2020-2023 is Selangor, Terengganu, Perak, Pahang and Negeri Sembilan.
01:41Meanwhile, for 2024, it is Selangor, Kuala Lumpur, Perak, Johor and Terengganu.
01:47That's all. Thank you, Madam Chairperson.
01:49Melaka City.
01:54Mr. Speaker, the reason why I ask this question is because for me,
02:01the cut of electricity can be an indicator for us,
02:08whether our people are now facing difficulties or not,
02:13especially those from the B40 group.
02:17In general, today the government says that the growth rate is high, more than 5%.
02:25Unemployment is low, only 3%.
02:30Inflation is only 1.9%.
02:33We have controlled the price of goods.
02:36But if we look at the answer from the Minister,
02:41the electricity cut has increased by more than 50%,
02:46from 400,000 to 600,000.
02:52And one of the main reasons is financial hardship.
02:57So this is the reality out there.
03:00So my question, I would like a little explanation in writing.
03:06Can you give it in detail?
03:08Those who owe more than 3 months, more than 6 months and more than 12 months,
03:15so that we have a clearer picture of what the people are facing out there.
03:20Because they will fill their stomachs before they pay the electricity bill.
03:25That is one fact.
03:27So my additional question, Speaker,
03:30is related to, we see that TNB is so efficient,
03:37so effective in making electricity cuts, electricity supplies,
03:42because our officials receive a lot of complaints every day,
03:46where B40 can't pay the electricity bill, they come to us.
03:50So I want to ask, other than how effective they are in cutting the electricity bill,
03:56how is it related to their savings?
04:00I received a complaint from the users,
04:03when they asked for electricity,
04:09they had to wait for 6 to 8 months,
04:14before they could get electricity from TNB.
04:17What is the problem that TNB is facing?
04:20Cutting quickly, but to get electricity,
04:24they have to wait for 6 to 8 months.
04:27Now we are talking about getting investment,
04:32but TNB, their performance will affect our efforts.
04:38Thank you, Speaker.
04:41Thank you, Your Honour.
04:44Related to the cutting rule,
04:47what happens when we refer to ATTAR,
04:51the time given to TNB to do the action,
04:55in 30 days, it can be taken out of notice,
04:587 days, it's not done, it can be cut.
05:01But that's why, when we look into it,
05:03which Your Honour mentioned earlier,
05:05there is a case that may take months to implement,
05:09that's because there is a discussion by TNB,
05:12not to take a firm action.
05:15That's also what we are looking into,
05:17because we also see in terms of amount,
05:19that's why the number of users may be large,
05:22from the number,
05:23but the number of users may be for a certain group,
05:27the number is not large.
05:30However, TNB is forced to take a firm action,
05:34to non-domestic users,
05:36for example,
05:38where the number of users may be related to business, etc.
05:43And next, if possible,
05:45because of the question earlier,
05:47maybe it can be misunderstood,
05:49that is, when there is a case of users,
05:55and until there is a cut,
05:58indeed on the part of TNB,
05:59we try to avoid a cut,
06:02because the source of energy is considered as a basic source.
06:06Therefore, our advice to users,
06:09to deal with energy companies,
06:12to conduct an audit.
06:14So far, indeed, when auditing,
06:16to make payments through insurance and so on,
06:19the requirement is to allow the supply to be continued.
06:23And finally, I think,
06:25which one is respected in terms of applying for new energy,
06:29and so on,
06:30that depends on the case,
06:31for example,
06:32if the application comes from the industry,
06:34or the data center, and so on,
06:36the audit is done in terms of the process,
06:38and also,
06:39this refers to the question in yesterday's discussion,
06:43so only a specific case,
06:45if respected,
06:46mentioned earlier,
06:47if there is a specific case that can be helped by us,
06:51maybe respected,
06:52can extend it to my office.

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