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00:00:00Good evening and welcome to a two-hour Apprentice Final Special.
00:00:04We discovered tonight whether Louisa or Leah is going to be Lord Sugar's next business
00:00:08partner.
00:00:09For the last three months we've followed the twists and turns of every task and the changing
00:00:14fortunes of the 16 candidates as they've battled it out for a quarter of a million pound investment.
00:00:20But within the hour we'll know the results and then join me for your heart when we'll
00:00:25meet the winner, the runner-up Lord Sugar himself and our panel including Lorraine Kelly
00:00:30and Hugh Dennis.
00:00:31But first, sit back and enjoy Louisa versus Leah in the final of The Apprentice 2013.
00:00:41This is an unbelievable opportunity.
00:00:45Lord Sugar's in the market for a brand new business partner.
00:00:50This process is not about a job, it's about me ploughing £250,000 into a business.
00:00:56Trust me, there are people in this room that are hungry for this deal.
00:01:02Here to do battle for his backing, 16 ambitious entrepreneurs.
00:01:08You told me you can do things you like, you can't.
00:01:11You're all a bloody waste of space.
00:01:13At stake, a quarter million pound investment and a 50-50 partnership with a business icon.
00:01:22I believe actions speak louder than words.
00:01:26This is rubbish.
00:01:28This idea is rubbish.
00:01:30Get the gear, get the gear.
00:01:31It's a deal worth fighting for.
00:01:33Jason, will you be quiet?
00:01:3616 potential business partners.
00:01:39Caravan, caravan, caravan.
00:01:42Hold me tight.
00:01:44Come on.
00:01:4512 tough weeks.
00:01:47You can't change the project manager.
00:01:49Yes, you can.
00:01:50I'm really worried.
00:01:51One life-changing opportunity.
00:01:54You're fired, you're fired.
00:01:55I don't want to see your face anymore.
00:01:57You're fired.
00:02:08Previously on The Apprentice.
00:02:10I'm going to put you in front of four of my very trusted advisors.
00:02:15There's no pulling the wool over their eyes.
00:02:18Business plans got dissected.
00:02:20I don't know whether I'm not explaining it very clearly.
00:02:22I hope I'm explaining it clearly, how just ludicrous the whole idea is.
00:02:27Personalities were picked apart.
00:02:29You came across as boring.
00:02:32I'm not boring, so...
00:02:33Your business plan is half-baked.
00:02:35I'd rather give birth again than do this.
00:02:38You're potentially going to make money out of maybe young girls
00:02:41not feeling good about themselves.
00:02:43I would totally challenge that point.
00:02:45Jordan took a beating.
00:02:47You can leave now.
00:02:49And his time in the boardroom...
00:02:51You want me to invest in another business you don't even own yourself?
00:02:54..was short.
00:02:55You're fired.
00:02:56Neil was a man without a plan.
00:02:58It don't work, it don't make sense.
00:03:00It does.
00:03:01If this was all about giving someone a job,
00:03:03I'll give you a job tomorrow.
00:03:05You're fired.
00:03:06Then there were three.
00:03:08Difficult decision here, ladies.
00:03:10Francesca, you're fired.
00:03:13Thank you for your time.
00:03:14Now just two remain to fight for the chance
00:03:17to become Lord Sugar's business partner.
00:03:295pm.
00:03:31After a gruelling 11-week journey...
00:03:34It's lonely in here.
00:03:36..the two survivors take stock.
00:03:40I never thought I would be here.
00:03:42I didn't think I'd be here.
00:03:44We just have to show what we're made of now.
00:03:47PHONE RINGS
00:03:57Hello?
00:03:58Good evening. This is Lord Sugar's office.
00:04:00Lord Sugar would like you to meet him at 1 Marleybone.
00:04:03The cars will be with you in 30 minutes.
00:04:06OK, thanks.
00:04:09We've got a task?
00:04:11Half an hour, 1 Marleybone.
00:04:16There's obviously a lot riding on this last task.
00:04:19It's our last chance to show Lord Sugar what we can do.
00:04:23I still haven't really got my head around, you know,
00:04:26what it would actually be like to be Lord Sugar's business partner.
00:04:30I mean, for me, it would be absolutely life-changing.
00:04:511 Marleybone.
00:04:531 Marleybone.
00:04:56Top location for high-profile events.
00:05:01Now, the venue for Lord Sugar's final showdown.
00:05:06DRAMATIC MUSIC
00:05:21Good evening. Good evening, Lord Sugar.
00:05:23Well, you two have done very, very well getting through to the final.
00:05:29And now, ladies, this is your opportunity to convince me
00:05:34that you should be my business partner.
00:05:36Because your final task this week is I want you to launch your business.
00:05:43You're going to come up with a brand, a website and a launch campaign.
00:05:47And it is here, in a few days' time,
00:05:50you're going to present that to me, together with industry experts.
00:05:55And at the end of this whole exercise,
00:05:57one of you will get my £250,000 investment in our new company.
00:06:05Luisa, you might have a good idea,
00:06:07but I hope your presentation is going to make your business plan much clearer.
00:06:12As far as you're concerned, Leah,
00:06:14I need you to convince me that I should be investing
00:06:18in something that is completely alien to me.
00:06:22So, good luck, ladies.
00:06:25Off you go, and I'll see you in a few days' time.
00:06:27Thank you. Thank you.
00:06:32To pull off their plans, they'll need to hire some help.
00:06:38First job for Luisa, scan CVs.
00:06:41She has some really good ideas.
00:06:43I do like him. He's just really useless.
00:06:46But he does do what he's told,
00:06:48so with clear instructions, he'll be fine.
00:06:52There is nothing wrong with being a strong,
00:06:55direct, outspoken female in business.
00:06:58And, you know, I'm really sick to death now
00:07:01of being called manipulative, argumentative, intimidating.
00:07:04And I hope Lord Sugar can see I'm not like that.
00:07:07Hi, Neil. It's Lu.
00:07:09Hi, Lu.
00:07:10Hello. Listen, I'm in the final. How are you?
00:07:13Yeah, not too bad. Not too dumb.
00:07:15I'm not competing against you.
00:07:17I really want you to be on my team.
00:07:19100%.
00:07:22Hello, Alex, babe, it's Leah. I'm in the final.
00:07:24I need you to come and help me.
00:07:26Racing to build her dream team...
00:07:28Can you work with me?
00:07:29Yeah, Leah, I'll call you.
00:07:30I'll see you soon. Thank you so much. Bye-bye.
00:07:32Bye-bye.
00:07:33Leah.
00:07:34Lord Sugar doesn't have any current businesses
00:07:36in the medical sector.
00:07:37That is potentially something that may put him off investing in me.
00:07:40Hello?
00:07:41Hello, Francesca, it's Leah.
00:07:42I know how much money it makes,
00:07:44and the potential is absolutely phenomenal.
00:07:46Can you come and work with me?
00:07:48Of course I can.
00:07:49It is. It's Leah.
00:07:50Will you come and help me?
00:07:51Yeah, of course I will.
00:07:53I'm delighted with our team.
00:07:55Hi, Alex, it's Lou.
00:07:57Hello, Lou.
00:07:58Hello, darling. Listen, I'm in the final,
00:08:00and I was wondering if you'd be on my team.
00:08:02Well, congratulations, Lou,
00:08:03but unfortunately I've already been booked.
00:08:06OK, bye.
00:08:07Fran, it's Lou.
00:08:09Hi, darling.
00:08:10Hello. Has Leah just called you?
00:08:12I've been booked out of the team. I'm sorry.
00:08:14No worries.
00:08:15Oh, why isn't Miles? Why is his phone off?
00:08:20Oh, for God's sake.
00:08:21Which means I'm going to be left with Z and...
00:08:24Oh, God.
00:08:28I really don't want Jason.
00:08:30He'll be detrimental.
00:08:32It's not the strongest team that I could have had.
00:08:35Hello?
00:08:36Hello, Jason, it's Lou.
00:08:38Hi, Lou.
00:08:39Hello, how are you?
00:08:41Leah's taken the strong players,
00:08:43and if I can communicate my vision to them,
00:08:45I'm certain that we'll get it done.
00:08:47I was wondering if you would return and be in my team.
00:08:50Oh, gosh, what an exciting prospect.
00:08:52Of course I'll come and join you, my dear.
00:08:54But definitely, I think I edge it slightly over Leah
00:08:57from a sort of branding, website-building, pitching perspective.
00:09:01So she perhaps does need a stronger team round her.
00:09:06Tonight, back to the house.
00:09:09Tomorrow, it's down to business.
00:09:14MUSIC PLAYS
00:09:177am.
00:09:22Today, Louisa and Leah must build brands for their businesses,
00:09:26with a little help from old colleagues.
00:09:31Hello! Hello!
00:09:34Thank you so much for coming.
00:09:40Guys, thank you all so much for coming back.
00:09:42You were all my first choice, I didn't have to ring anyone else,
00:09:45so I'm really relieved.
00:09:50The final task is all about my business.
00:09:54Really, really exciting.
00:09:57My business idea is to create a new baking brand,
00:10:00so cake tins, utensils, colours.
00:10:04We are a wholesale company, a traditional wholesale model.
00:10:07We need to get, first of all, an initial order with a retailer,
00:10:11a wholesale order with a retailer,
00:10:13but obviously after that, they need to be able to sell it...
00:10:18..to their customer, which is the single person.
00:10:24Is everyone clear on...?
00:10:29Predominantly wholesale, but then once the brand takes off,
00:10:32you're going to be selling to consumers?
00:10:34No. It will always be wholesale.
00:10:37Strange sort of sense of déjà vu,
00:10:39sort of being back again on a design task with Louisa.
00:10:43I think the discussion started off as slightly confused.
00:10:46Are we selling directly to business, are we selling to an end user?
00:10:49But I'm sure we're going to get more clarity as we go along.
00:10:52Everything to make a cake, barbeque.
00:10:55Icing, ingredients... Yeah, flour.
00:10:57Not flour, no.
00:10:59Ah.
00:11:03So, a bit about my business.
00:11:05It's a medical cosmetic clinic and I want to start a chain across the UK.
00:11:09So we'll be offering anti-ageing treatments,
00:11:11anti-wrinkle injections, facial fillers,
00:11:14and it really will be a really professional, ethical service,
00:11:18and that's what I'm really, really keen to get across.
00:11:20I'm bloody vain. I think I can lend some, like, real empathy to this.
00:11:25Next job, names.
00:11:27My first name, which I would be going with,
00:11:30is skin backwards with the K the wrong way round,
00:11:34a face in the middle, this circle design.
00:11:36Catchy, it's there, it's current, it can be medical or high street.
00:11:42What about Hello Baker?
00:11:44With an exclamation.
00:11:47Bake Me Happy.
00:11:50Sugar Coated.
00:11:53No, not keen, that's fine.
00:11:56Master Bake.
00:11:59The name which I thought of is Reflections.
00:12:02Yeah. The reason I just quite liked it
00:12:04is because I think it kind of encompasses the brand and what you're doing.
00:12:07I just love necks. I do, I do.
00:12:10Is this not beautiful to you? This is beautiful to me.
00:12:1611.30am.
00:12:21On today's to-do list...
00:12:24..research the market, design a website and create a brand.
00:12:29I just think that something a bit more specific,
00:12:32like Sugar Central or like Baker's Toolbox,
00:12:35allows it, lends itself to a bigger brand.
00:12:38Still in need of a name, Louisa's company.
00:12:41Baker's Toolkit, I love it, so I think it's great.
00:12:45You don't even need a tagline, this explains it, it's everything.
00:12:48It says what it is on the tin. Baker's Toolkit. Definitely.
00:12:54First stop, Belgravia, a boutique bakery.
00:12:58It's so cute, isn't it, boys?
00:13:00And a chance to grill baking professional...
00:13:03Hello! ..Peggy Portion.
00:13:05Hi, Louise. Lovely to meet you. Lovely to meet you.
00:13:07We wanted to come and talk to you because I'm pitching a new business idea.
00:13:11Yeah. And the idea is to come up with a new baking brand.
00:13:15Yeah. So everything you need to make the cake, buy the cake.
00:13:19So we'll have an online stock ordering system, you can see quantities.
00:13:23I've got a cake shop myself. Have you? Yeah.
00:13:26And the problem that I've found is that when I'm placing orders
00:13:30to then supply to my customers, they're constantly out of stock.
00:13:33Yeah, I know the problem. Yeah, you know this problem too, I'm sure.
00:13:37Louisa and her merry men have come here
00:13:39to speak to this absolute expert to gain information.
00:13:43But what happened was actually that Louisa didn't really ask
00:13:47too much.
00:13:49I know that a Wilton 233 nozzle I cannot get hold of as a supplier.
00:13:53Yeah. So it's really technical.
00:13:56But what it did show, that Louisa knows this business backwards.
00:14:01Just before we leave, I don't know whether you wanted to talk
00:14:04about some numbers or something?
00:14:06Get some sort of hard... Numbers. Numbers, I don't know.
00:14:10I'm good on numbers. You're good, she's good on numbers.
00:14:13I'm good for numbers.
00:14:18Pushing on with her team...
00:14:20Reflecting skin.
00:14:22..and still fixed on nicks...
00:14:24I just love nicks, Madagascar.
00:14:26I mean, imagine that on a billboard.
00:14:28..Leah...
00:14:29I think you need clinics or cosmetic in it.
00:14:31Come on, let's work on this. Come on, no, it's not. It's nice, it's nice.
00:14:34Nicks...
00:14:35Leah, you don't do branding. Listen to the two people that do.
00:14:38This is my brand, though.
00:14:41..lunchtime...
00:14:43..south-west London...
00:14:45..design base for both teams...
00:14:48Hello!
00:14:49..creative agency Brave...
00:14:51So the name we went for is N-I-K-S,
00:14:54Nicks, with the K backwards.
00:14:59So what we'll do is have me in sort of cartoon form,
00:15:03maybe holding a rolling pin.
00:15:05You know, sort of girly, cos I've got quite big eyes.
00:15:08..for Louisa, a plan to be the face of her brand.
00:15:12Colours, we were thinking pink...
00:15:14What kind of pink? Are we talking...
00:15:16No, like more of a pastel, pastel shade.
00:15:19Zee's shirt kind of pink or lighter?
00:15:21Zee's socks.
00:15:22Zee's socks.
00:15:26Pitching Louisa's pink palette to some professionals...
00:15:29Hello, everyone. Hi.
00:15:31..Neil and Natalie.
00:15:33We were going to go with kind of light pastel colours.
00:15:36We could do the under, the whole thing,
00:15:38Was that something that would appeal to you?
00:15:40No. OK. OK.
00:15:41And it's also too gender-specific, really, isn't it?
00:15:44Yeah, that's right. Yeah, absolutely.
00:15:48So, guys, I've got to be quick, cos I'm in a meeting.
00:15:51The things that we've got from it is, in terms of the brand,
00:15:54they're attracted to more bold colours rather than pinks and stuff.
00:15:58OK, so our logo is, like, raspberry,
00:16:02almost like a raspberry pink,
00:16:04They were saying, stay away from the girly kind of feel.
00:16:07They'd just have it a little bit more kind of unisex
00:16:10rather than angled at just women.
00:16:14Louisa has got, I think, a brand that's very confusing.
00:16:18Baker's Toolkit will be sold, essentially, into the trade.
00:16:23What we've got behind me is a team that's creating
00:16:27something out of Bambi or Barbie.
00:16:29Is that a Bambi?
00:16:31Something out of Bambi or Barbie.
00:16:33Is that for the professional shopkeeper?
00:16:35They're not sure who it is that they're selling to.
00:16:38I really like myself on there.
00:16:46Upstairs...
00:16:47No, it's not clear enough.
00:16:49I want the S bigger so it draws my straight to the end of it.
00:16:52..standing up for her brand...
00:16:54Make it thinner or... Shorter, yeah.
00:16:56..Lia... A bit longer, yeah.
00:16:58Typography is key.
00:17:00Honestly, for logos and stuff at the moment,
00:17:02now typography is really in.
00:17:04Says skin. Can we make the I slightly smaller?
00:17:07Like...this. Yeah.
00:17:10You know the MPS, medical symbol?
00:17:12Make that the I in medical, which will draw you
00:17:14right to the middle of the medical word.
00:17:16From the crack of dawn this morning,
00:17:18Lia had very firm ideas on branding and website and logo.
00:17:21I would stick to the dark font on the strap line.
00:17:24She's been very calm, very decisive,
00:17:26very clear about what she wants to achieve for the brand.
00:17:29Clean, fresh, medical...
00:17:32..skin.
00:17:33She's gone very corporate, very safe.
00:17:35It is clinical, it's medical.
00:17:37The only problem is, it's all a bit bland.
00:17:40It's not that trendy or funky, but it's very clinical.
00:17:44I think it's boring. Yeah.
00:17:47I like boring.
00:17:506pm.
00:17:52It looks like... It just looks really blah, like...
00:17:55Under construction, the Baker's Toolkit website.
00:17:59Just move that over there, please.
00:18:01And then you can put... No, not that.
00:18:03The other way round. No.
00:18:05Under pressure, Louisa.
00:18:07No, can you just do it in the order that I've asked?
00:18:09Sorry, I want this, what I've asked for, done.
00:18:14Just make it so more of a... It's like being thrown on there.
00:18:17We can't put that in the middle because we've got to put text at the top.
00:18:20We've got 25 minutes left and we should move on to the second page now
00:18:23because it's taken us nearly an hour to do this.
00:18:26The last sort of time that I was with Louisa,
00:18:28it was almost the exact same situation.
00:18:30Louisa, I mean, is bewildering, frankly.
00:18:33That's her character and, I mean, I don't hold it against her.
00:18:36It's a hard task and I'm glad that she's sweating a little bit.
00:18:40Right, guys, I need you both to be quiet now so I can do this
00:18:43because we're not going to get it done.
00:18:46So, I think the website's looking good.
00:18:48We've got the structure there, it's the right structure.
00:18:50International website. Thank you, boys. Very good.
00:18:54Thank you very much. Thank you.
00:18:567pm.
00:18:58Thank you, Tessa.
00:19:00Good day's work? Yeah.
00:19:03Last time, Louisa and I were sort of about to pull each other's hairs out.
00:19:11Both businesses branded.
00:19:14Tomorrow, you've just really got to just boom, boom, boom, get it done.
00:19:18We have to help Louisa win this task. Yeah.
00:19:21I think having now done this task,
00:19:23something I actually feel confident is my field.
00:19:26Today, I feel like every decision, I know the answer to.
00:19:408am.
00:19:42For Louisa and Leah, one day left to prepare for launch.
00:19:49Today, to bring their presentations to life,
00:19:52both teams must produce a promotional video.
00:19:55We're really creative individuals as well.
00:19:57We can help you to ensure that what we produce today
00:20:00is not only tasteful, it's also professional.
00:20:03A West London clinic.
00:20:05Leah's setting for Nick's, the video.
00:20:08Hello. Hi, how are you? Leah, pleasure to meet you.
00:20:12Location for Louisa and her baker's tool kit...
00:20:15It's very pink. ..a family home.
00:20:18It's a very pink industry.
00:20:22Right, Millie, this is Lewis,
00:20:24and he's your pretend brother for the day.
00:20:27For the purposes of this, I'm going to pretend to be your mum, OK?
00:20:34Dr Leah's white coat.
00:20:36On the Nick's, the video.
00:20:40On the Nick's set, newly appointed creatives, Usma and Alex.
00:20:44But I just think that it looks quite nice in the background,
00:20:47especially because of the height of it.
00:20:49Yeah, no, I agree. It brings it up.
00:20:51Talking of making the room look pretty, and Leah comes in.
00:20:54That thing in the background doesn't fit the rest of the decor.
00:20:57Put that on the other table.
00:21:01Usma, does that not look better?
00:21:03Just imagine that was a cup of tea.
00:21:05We don't need to discuss it any further, that's what we're doing.
00:21:08Leah's definitely on a rampage now, trying to make sure things get done.
00:21:11Do we have a stethoscope, literally, that I can put my hand on this minute?
00:21:14Can you get one this very minute?
00:21:16She doesn't seem to have much confidence in the people around her
00:21:19trying to do their job, and she's trying to do it all her own way.
00:21:22Leah is definitely feeling the pressure at the moment.
00:21:24She just needs to calm down.
00:21:26Sit right back, don't hunch.
00:21:29Relax, look happy.
00:21:31We need a bit of variation. I don't have time to discuss it any more.
00:21:34Just start. Ready? Come clear, clear shot.
00:21:37My name is Dr Leah Tartan. Thank you for coming to see me today.
00:21:41We'll practise it a few times and then we'll go with the film.
00:21:45In the family kitchen and ready to roll.
00:21:48I like the, like many of you, I'm a baker and a business owner.
00:21:51It's a good start, isn't it?
00:21:55Three, two, one, action.
00:21:57Hi, I'm Louise Zisman.
00:21:59Like many of you, I'm a baker and a business owner
00:22:02and I've been unable to rely on my supplier.
00:22:05It's really good. Very good. Honestly.
00:22:07It's very genuine, very honest. Yeah.
00:22:09Can I have Millie and Louis smiling at this lovely man here, Jason?
00:22:15It's a new day.
00:22:16Teamwork and smiles, that's what this afternoon has been about
00:22:19and I'm very happy that we've done so well.
00:22:22Make Baker's Toolkit your new wholesaler.
00:22:24Wholesaler or wholesale supplier?
00:22:26Wholesale supplier.
00:22:27Make Baker's Toolkit your new wholesale supplier.
00:22:31Louisa, who started out in the process,
00:22:33has been actually a bit of a nuisance,
00:22:35not getting on with her team-mates.
00:22:37And, in fact, Lord Sugar said, are you trouble?
00:22:39But here we are at the very end, she's in the final
00:22:42and her team warm to her, she warms to them.
00:22:46They're working as a great unit.
00:22:48Three, two, one, action.
00:22:50We offer you innovative products at great prices.
00:22:54Brilliant. Looks great. I think it looks brilliant.
00:22:59Hoban.
00:23:01Excuse me, madam, have you got two minutes? We're doing a...
00:23:04Out to get feedback for Leah's next pitch.
00:23:07Hello, madam. Have you got...?
00:23:09Miles and Francesca.
00:23:11Have you ever had or considered non-surgical cosmetic treatment?
00:23:15I've considered it, but I haven't.
00:23:17Highly trained doctors, is that something that's important
00:23:19or not so important?
00:23:20So eight out of ten?
00:23:22Ten out of ten. Ten out of ten, OK.
00:23:24What about the brand itself, so kind of what it's called
00:23:27and how it looks? Yeah, that's important.
00:23:29It's important for you.
00:23:31We're looking at a name called Nyx, which is skin backwards.
00:23:34Out of ten, how much do you think that is, do you like that,
00:23:37and how relevant to it? One. One.
00:23:39OK. Why is that? Tell me.
00:23:42It's like, sounds like a knife.
00:23:45OK.
00:23:46That wasn't a brilliant comment.
00:23:49I just hope, for her sake, she's not going to get slaughtered with that.
00:23:53At Nyx, our staff are highly trained...
00:23:56OK.
00:23:57At Nyx, our staff...
00:23:59Our staff? At Nyx, our staff?
00:24:01I think that's too many words.
00:24:02At Nyx, we offer a professional service in a clinical environment.
00:24:07PHONE RINGS
00:24:09Hi, Leah. How are you?
00:24:10The one thing we just wanted to feedback before you carried on
00:24:13your day is on the sound of the name.
00:24:16I'll let Miles explain.
00:24:17One lady, for example, said that,
00:24:19oh, that's a terrible name in the sense of...
00:24:21Sounds like cut. It sounds like cutting.
00:24:23We just wanted to tell you before you go on and do all your filming
00:24:27that maybe you go with N-I-K-S instead of Nyx.
00:24:30Yeah. Yeah.
00:24:31Really, really quick, just start right again.
00:24:33Exactly what you've done. Yeah.
00:24:35Leah loved the name Nyx, skin backwards.
00:24:38She could visualise it, she could see it.
00:24:40She forgot to think about the association.
00:24:43The term Nyx is more associated with a shaving cut
00:24:47as opposed to a professional cosmetic name.
00:24:50Leah's having to reshoot her whole video with N-I-K-S.
00:24:55It's not great.
00:24:57My name is Dr Leah Totten,
00:24:59and I am now the founder and clinical director of N-I-K-S Medical.
00:25:075pm.
00:25:08The creative agency.
00:25:10Directing. Is this a potential future career for you?
00:25:13Well, yes. It's on the cards.
00:25:16On Louisa's team...
00:25:17Like many of you, I'm a baker and a business owner,
00:25:20and I've been unable to rely on my supplier.
00:25:22..for their promotional video, a private preview.
00:25:26I created Baker's Toolkit,
00:25:28a new baking brand and wholesaler that's here to solve all your problems.
00:25:33It's a piece of cake.
00:25:35Do you like it?
00:25:37I love it!
00:25:39I love it, that made me feel emotional.
00:25:42Do you think that the brand is conveyed,
00:25:45it's explained properly, we're directing people?
00:25:48Can I tell you one key thing,
00:25:50which you're going to really excel at in comparison to Leah,
00:25:54is you yourself as a person, people liking you.
00:25:57That video, your personality, Leah's not going to be able to compete.
00:26:00Honestly.
00:26:01I'm not sure how well I'm going to sleep tonight.
00:26:03I'm really excited, though. Bye!
00:26:05You know what, it's really humbling
00:26:07that everyone is working so incredibly hard for me.
00:26:10For them, as much as for me,
00:26:12I'm going to really put it out the bag tomorrow.
00:26:16Still in the edit...
00:26:18Just take that out. ..and driving her creative team, Leah.
00:26:22You're seeing half of my face there coming into the waiting room.
00:26:25That's not right.
00:26:26I've been much more, you know, harsh on the team
00:26:29than I have been in previous tasks.
00:26:31I'm not saying this again. Cut that scene.
00:26:34At times I have been quite short with them.
00:26:37She's far too near to getting in, literally injecting her eye.
00:26:40Stop, stop. Oh, gosh.
00:26:42I do feel nervous and I do feel apprehensive.
00:26:44You know, I'm 24, I've never done anything like this in the past
00:26:47and, you know, I think they appreciate that.
00:26:49There needs to be something on the screen.
00:26:51Can someone who's creative please find an ending that is strong?
00:26:58Tonight, last-minute tweaks.
00:27:03Tomorrow, for both businesses...
00:27:06..the launch.
00:27:1711am.
00:27:24Later today, Leah and Louisa must launch their business concepts.
00:27:31Facing them will be 100 industry experts...
00:27:35..and Lord Sugar.
00:27:40Oh, look. Look at the room. Do you like it?
00:27:42She's all yours.
00:27:44But before that, time to fine-tune both presentations.
00:27:48I would also like to show you the first draft of our website
00:27:51while I talk you through the brand.
00:27:53Yeah. It's for Louisa, I think, to win this or lose this.
00:27:57Now, I mean, we're doing a lot of preparation,
00:28:00we're sort of setting the backdrop to everything,
00:28:02but this is the backdrop to the pitch,
00:28:04and if the pitch isn't pitch perfect,
00:28:06that's what's going to lose it for her.
00:28:08We want everything to look really pretty.
00:28:10Yeah, really girly.
00:28:12Oh, guys!
00:28:14That is so cool!
00:28:17I think it's really pink. I think we're very on-brand, everyone.
00:28:21The brand is a lot pinker than I expected,
00:28:23but, I mean, that's what she wants, that's what it is.
00:28:27I'm the finder and clinical director of NIKS Medica.
00:28:30I would like to thank you all for attending this evening.
00:28:35For Leah, last chance to practise her pitch.
00:28:39NIKS Medica are a new chain of medical cosmetic clinics across the UK.
00:28:44Make sure you don't break between that point there.
00:28:47I'm a fully qualified medical doctor.
00:28:50On Baker's toolkit...
00:28:52We need to get out our cake stands here.
00:28:56..priority for Louisa, piping.
00:29:01Oh, this isn't going to work.
00:29:03For God's sake!
00:29:06Here we are, time's marching on.
00:29:08Where's Louisa? Is she practising? No, she's icing cakes.
00:29:12You need to put glitter on those if you're... Glitter as well?
00:29:15And the whole success of this venture, of Baker's toolkit,
00:29:19will hinge, certainly, on the business idea,
00:29:22secondly, on the way that she presents tonight.
00:29:25And, as we all know, failing to prepare that presentation
00:29:30is preparing to fail.
00:29:367pm.
00:29:39Doors open to welcome top names from British industry...
00:29:45..including experts from the worlds of baking and cosmetic medicine.
00:29:52It's a huge day, so, you know, I am feeling nervous.
00:29:56I think I am quite a clinical person,
00:29:58so sometimes it may come across like I'm not as passionate as I potentially am.
00:30:02I'm keen to get that warmth of my personality across tonight.
00:30:13I really believe in my business plan.
00:30:15I really believe in the brand that I created.
00:30:19Perhaps the edge that I have over Leah is my big personality.
00:30:25I'm a pretty confident person and I know my own abilities
00:30:29and I think this is playing to them very well.
00:30:42First up, Louisa's big idea, Baker's toolkit.
00:30:56Hello, everybody.
00:30:58I'm Louisa Zisman and I'm so excited to introduce to you Baker's toolkit,
00:31:04a new baking brand and wholesaler.
00:31:07The name Baker's toolkit stands for everything that a home
00:31:11and professional baker needs.
00:31:14From the smallest pot of... Sorry.
00:31:17From the smallest pot of glitter to the big professional rolling pins
00:31:21that are used throughout bakeries in the UK.
00:31:24We want to offer an online ordering system
00:31:27and a guaranteed three-day delivery service.
00:31:30This is something our competitors don't currently offer.
00:31:33In year one, we expect a turnover just under £1 million,
00:31:38growing to £3.2 million in year three.
00:31:41This may seem ambitious, however, I do believe these are realistic figures.
00:31:46I've created a short promotional video for when Baker's toolkit comes to market
00:31:51and I'd love to show it to you now.
00:31:55I'm Louisa Zisman.
00:31:56Like many of you, I'm a baker and a business owner
00:31:59and I've been unable to rely on my suppliers.
00:32:02So I created Baker's toolkit,
00:32:05a new baking brand and wholesaler that's here to solve all your problems.
00:32:09Innovative products at great prices,
00:32:12online ordering with visible stock levels
00:32:14and a guaranteed three-day delivery service.
00:32:17Make Baker's toolkit your new wholesale supplier.
00:32:21Baking shouldn't be a struggle.
00:32:23It's a piece of cake.
00:32:25APPLAUSE
00:32:33Hi, Louisa. I really love the passion for your product.
00:32:36Thank you.
00:32:37Very pink, very female-orientated.
00:32:39Do you not think you're losing a big section of the market?
00:32:43Well, I know that this industry is still dominated by females
00:32:47and I didn't want to shy away from that
00:32:49and I think that the strength of the brand
00:32:52will not put bakers who are male off coming to us
00:32:56because the quality of the products will be really good.
00:32:59Very impressive numbers in year one and year three.
00:33:03Do you have a longer-term view of what those numbers are going to look like?
00:33:07In five years' time...
00:33:09Honestly, I haven't forecast that far yet,
00:33:11but I'd expect to, in five years,
00:33:14be turning over an extra million a year,
00:33:17so five million, with a gross profit of...
00:33:22Do you know what? I can't answer that. I'd just be lying to you.
00:33:25I'd need to go back and look at that.
00:33:27But I'd expect to turn over five million pounds in year five.
00:33:30Thank you very much.
00:33:40It wasn't awful.
00:33:42I was standing right at the back. It was brilliant, honestly.
00:33:46Come on, you've done a brilliant job. You should be really proud of yourself.
00:33:49Really proud. You've done great, so don't be upset about it.
00:33:52You should be happy.
00:33:54Yeah, you should be happy. You've done yourself a really good job.
00:33:57It went really well. Please don't be upset.
00:33:59I know how it went. I was standing there.
00:34:02I know how it went and it didn't go that well.
00:34:10For Lord Sugar, feedback from the experts.
00:34:14I mean, I felt that the brand was very strong.
00:34:17The brand name, Baker's Toolkit.
00:34:19I think it rides well with the renaissance in baking.
00:34:22I thought what Louisa did very well
00:34:24was to really impart her vision for creating quite a personable business.
00:34:28I think the concept has definitely got the bones of something,
00:34:32but I think it needs some more refined thinking
00:34:35as to actually who she's targeting this at.
00:34:39I felt the brand was very strong from an identity point of view,
00:34:42but I think it was wrong if it's a trade supplies website.
00:34:50Ladies and gentlemen, welcome to the launch of NIKS Medical.
00:34:56Next up, Leah's face-firming brand.
00:35:12MUSIC
00:35:21Good evening, hello and welcome.
00:35:23My name is Leah and I am the founder and clinical director of NIKS Medical.
00:35:30NIKS Medical are a new chain of medical cosmetic clinics.
00:35:35The name itself, NIKS Medical, is a play on skin,
00:35:40on reflecting skin and on turning back time on your skin.
00:35:45But what is unique is that we will be focusing on only three key treatments.
00:35:51Anti-wrinkle injections, facial fillers and skin peels.
00:35:57The business model itself is extremely simple.
00:36:01To establish a clinic, I require an aesthetic medical practitioner
00:36:05who will act as clinic manager
00:36:07and I myself will spend four months training that person
00:36:11before moving on to the next clinic
00:36:13and training the next clinic manager in a roll-out scheme across three years
00:36:18and targeting three geographical areas within the UK.
00:36:22I would now like to show you a brief corporate promotional video
00:36:26which I prepared with my team just yesterday.
00:36:31MUSIC
00:36:33My name is Dr. Leah Totten.
00:36:35I am a clinical doctor and also an aesthetic medicine practitioner.
00:36:38I am extremely passionate about bringing clinical excellence
00:36:41to the aesthetic medicine field.
00:36:43As a clinician, I know just how important a clinical environment,
00:36:47highly trained staff and safe and reliable treatments are to my clients
00:36:51and at NIKS Medical, that is exactly what we deliver.
00:36:54I personally know how important your skin is.
00:36:57We are about making you feel comfortable in your own skin.
00:37:05I'm a qualified medical doctor.
00:37:07I trained privately as an aesthetic medicine practitioner
00:37:11and I am passionate about bringing clinical excellence to this sector.
00:37:18Hello, my name is Dr. Tracey Mountwood.
00:37:20My first question is about the training of your staff.
00:37:23How are you going to monitor the expertise
00:37:26because people will come for you.
00:37:30Yeah, I think the answer is key staff and excellent training.
00:37:35I think that will ensure they are delivering genuinely high-quality,
00:37:39excellent client care.
00:37:41I don't understand why you're restricting your offering
00:37:44to such basic treatments in a market
00:37:47with more increasingly sophisticated consumers.
00:37:50I don't know that you do actually understand the market
00:37:53quite as well as you think you do.
00:37:56My feeling would be that I do.
00:37:59The key thing which I was keen to do here
00:38:02is make absolutely sure that we were only offering treatments
00:38:07that have a low side-effect profile.
00:38:09The treatments which are the most established
00:38:11and have the most clinical ground.
00:38:13I can assure you they are the most popular treatments at the minute.
00:38:16Thank you very much for your time this evening.
00:38:19It's been a pleasure.
00:38:30That was such a bad question, man. That was so hard.
00:38:36What do you think of the brand name?
00:38:38You've almost got to explain it,
00:38:40which makes it difficult for people to understand.
00:38:42As soon as you have to start explaining something,
00:38:44you're already one step behind.
00:38:46I think it's very subtle.
00:38:48It's a hugely competitive market.
00:38:50She's got to stand head and shoulders above the competition.
00:38:55Very strong presentation style, very strong business proposition.
00:38:58I think we all know that market is expanding hugely
00:39:02and it's only going to go one way.
00:39:10Tonight, nothing more can be done.
00:39:19Tomorrow, the final boardroom.
00:39:35I really believe in my business plan.
00:39:37I really believe in the brand that I created,
00:39:41but I feel like I really, like, let the brand down
00:39:46and let, like, the team down in the delivery of the pitch.
00:39:52It's going to be completely out of Lord Sugar's comfort zone
00:39:55if he does go with me. He really needs to trust and believe in me.
00:39:58I hope that I've shown him enough, you know, throughout the process
00:40:02to show that I really am the right person for that investment.
00:40:15WHISTLE BLOWS
00:40:29You can go through to the boardroom now.
00:40:45WHISTLE BLOWS
00:40:56Good afternoon.
00:40:57Good afternoon, Lord Sugar.
00:41:01Well, welcome back to the past candidates.
00:41:05Thanks for your co-operation.
00:41:07But this, as you know, is the final run-in
00:41:11where one of these ladies will get my investment.
00:41:15So, let's start off with Louise's team.
00:41:18I feel like I got a really good team together.
00:41:21I really wanted Neil on my team,
00:41:23just because he's such a strong candidate,
00:41:25I have a lot of respect for him.
00:41:27I really enjoyed working with Jason again.
00:41:29I think it gave me a chance to redeem myself.
00:41:32Can we just get round to the name, first of all? Yeah.
00:41:35Z, I think you came up with... Baker's Toolkit.
00:41:38Baker's Toolkit.
00:41:39So, oh, well...
00:41:41You said you wanted to be famous, Z,
00:41:43so you will go down in the first man in history
00:41:46that Louise has listened to, maybe.
00:41:48That's a good achievement.
00:41:50Yeah.
00:41:51So, go on, now you've split the team up, tell me what you did then.
00:41:54Jason, Z and myself went to speak to Peggy Porsche,
00:41:57an industry expert.
00:41:58What did you glean from Peggy?
00:42:00She confirmed what I already knew about the industry,
00:42:03that there is a really disjointed supply and demand at the moment.
00:42:06So you gave her much of an opportunity to have a chat to you,
00:42:09or do you think you were sort of explaining
00:42:11what you knew about the industry, which is a great deal?
00:42:13Are you trying to say, politely, that she never got a word in edgeways?
00:42:17I think three or four words in edgeways.
00:42:19She was agreeing with a lot of what I said,
00:42:22so she didn't... Cos she was in agreement,
00:42:24she didn't then really have a lot to offer me.
00:42:26Who went to this focus group?
00:42:28Neil and Natalie went to the focus group for me.
00:42:32From what I can understand, in the focus group,
00:42:35we got a little bit of negative feedback about pink, did we not?
00:42:39The feedback we got was there is more males
00:42:42that are now coming into the market.
00:42:44Myself and Natalie asked quite a lot of questions,
00:42:47gave a lot of feedback back.
00:42:49Obviously didn't get listened to, because the presentation was very pink.
00:42:53And I had with me yesterday a couple of people
00:42:56from the industry that you're in.
00:42:58They were a little bit confused.
00:43:00Is it for consumers or is it for the trade?
00:43:03I've always had the end user in my mind when doing this.
00:43:07The message should be really focus straight to the trade.
00:43:10I just think I conveyed the key USPs very clearly in the video, actually.
00:43:15How do you think your pitch went? Not great.
00:43:17I totally lost my way on my cue cards that were in front of me
00:43:20and then pretty much ad-libbed.
00:43:22I didn't notice you lost your way.
00:43:24I think you came across very well, as far as I was concerned, anyway.
00:43:29Listen, you four people that came across Louisa
00:43:33throughout the course of the process,
00:43:35how did you find her as a manager of people?
00:43:37I think that Louisa has changed through the process.
00:43:40I think initially you just wanted to do it your way,
00:43:43but from this kind of experience, she was taking control,
00:43:46but taking on board everyone's opinion.
00:43:49Jason, the events of earlier in the process of the abdication,
00:43:53no signs of that on this?
00:43:55No, I mean, I think the dynamics of this task were quite different
00:43:58because this was Louisa's vision and when Louisa's in control,
00:44:01we work perfectly together.
00:44:04I mean, I was very touched that she actually called me
00:44:07and asked me to help her.
00:44:10OK, Leah, perhaps you can kick off.
00:44:13Might I say before you do, a very good dance from you there, Francesca.
00:44:19You went out your way to help your project manager in this case,
00:44:24is that right?
00:44:25Well, it was for Leah, she'd asked me to.
00:44:27Well, good, that's very nice of you.
00:44:29So, Leah, Alex, Miles, Francesca and Uzma, how'd that work?
00:44:34Yeah, fantastic.
00:44:36They were my first four choices, I got all four,
00:44:39and throughout the task they were all absolutely exceptional.
00:44:43Can we talk about the name, first of all?
00:44:45When did the name come out?
00:44:47I came up with NIKS Medical, the group came up with the other names
00:44:50and then I picked my name.
00:44:52NI...
00:44:54NIKS.
00:44:55Yeah, N-I-K-S is medical, is how it would be pronounced,
00:44:58but NIKS is how it would be read.
00:45:00It's skin backwards.
00:45:02Sounds like Mr Huw has opened a wine bar.
00:45:07I wish.
00:45:08Originally, you were going to call the company NIKS.
00:45:12And when people said,
00:45:14oh, shaving cuts, needles, NIKS of the skin,
00:45:17you decided that you would change it to N-I-K-S.
00:45:20Yeah.
00:45:21They didn't like NIKS, did they? No.
00:45:23Did you feed that back to Leah? Yes, we did.
00:45:25And she said, I don't care.
00:45:27I think, to be fair, the point you're making
00:45:29is that we did have a concern, we fed that information back,
00:45:32and so Leah, from that point on in the video and the presentation,
00:45:35referred to it as N-I-K-S and not NIKS, to answer the question.
00:45:38And it will always henceforth be known as NIKS. Yeah, it will.
00:45:41I don't think NIKS is bad, it's a play on the irony.
00:45:43This is how I would spin it, it's a play on the irony
00:45:45that we're actually not cutting anything, I think that's good.
00:45:48Well, it's not great, but that's how you would spin it.
00:45:50But, anyway, so I'm sitting next to the experts.
00:45:54They seem to think that individuals that want these treatments done
00:45:59tend to want to stick and go to the person that they always go to,
00:46:03and, you know, they want to go to Leah, for example.
00:46:05I really disagree with that, I can't get across to you.
00:46:08The person who is leading this field by an absolute mile is a brand.
00:46:12There is no face of that company.
00:46:14The reason that she does have a chance to counter the argument
00:46:17of saying Lord Sugar is she's focusing on three key treatments only,
00:46:21so her staff can be brilliant at those treatments.
00:46:23Well, that, Miles, again, is another negative that was brought up.
00:46:27That is not... I totally disagreed with that lady, that is not right.
00:46:31I mean, you've been disagreeing with the industry leaders all night long.
00:46:35It's not a good thing to do, OK?
00:46:37You've pointed out that you're interested in going into business with me,
00:46:41and what will I bring to the business?
00:46:43Well, I can bring my name, you probably don't need my face, that's for sure.
00:46:46But what I do have is an array of friends of a similar age group to me,
00:46:52and without a question of a doubt,
00:46:55all of those people that have had all of these treatments
00:46:59over the course of the years stick to their one favourite person.
00:47:05They do not flit around,
00:47:07and the criteria of why they stick to that person is very simple.
00:47:12Who done your face? Done a good job? Get me an appointment there.
00:47:17That's how they deal with it.
00:47:19And this is not like changing a tyre on a car.
00:47:22I totally agree that you follow who you trust,
00:47:24and her background in medicine brings a personal side to it,
00:47:27and having her face leading it and showing it leads the brand.
00:47:30And on the basis of her campaign, it's all Louisa.
00:47:33I don't particularly agree with that. I think it should all be the product.
00:47:37This is all about her.
00:47:39And my favoured name for this business is Dr Lea.
00:47:42I don't like that, because I need to...
00:47:45Change your name.
00:47:47All right, so everybody happy with how Lea did here?
00:47:51I think that Lea got the best from everyone in a way
00:47:54that actually this whole brand and her concept of business
00:47:57very much became our babies.
00:47:59Because she was knowledgeable and passionate about the product,
00:48:02she was making decisive decisions.
00:48:04All Lea's key skills came through, and she managed us very well.
00:48:07Well, look, as far as the candidates that came back,
00:48:11thank you for your assistance,
00:48:13and we'll see you later, most probably, yeah?
00:48:16Thank you. Thank you very much. Thank you, Nick.
00:48:25I can only invest in one of you, yeah, unfortunately.
00:48:29And I'm going to go on to speak to you a little bit more
00:48:33and make that final decision shortly.
00:48:36So if you wouldn't mind stepping outside,
00:48:38I'll consult a bit more with Karen and Nick
00:48:40and call you back in later, yeah?
00:48:42Thank you.
00:48:54Two completely different business models, yeah?
00:48:58As far as Lea is concerned, she don't look like she wants to listen.
00:49:03It's all very well being adamant and what you want to do,
00:49:06but, you know, she'll need to listen.
00:49:09I have to say, having observed her closely,
00:49:12she's an incredibly bright young woman.
00:49:14I mean, she really does know what she's talking about.
00:49:17And actually, she's shown that she can take a gift that she has
00:49:23and use that to create a business,
00:49:25and I think that that shows a really unique skill.
00:49:28Under Lea, I've got stubborn,
00:49:30and under Louisa, I've got less stubborn.
00:49:33Yeah, I mean, earlier on in the process,
00:49:35Louisa came across as a bit difficult, I suppose.
00:49:39Hot-headed.
00:49:40I definitely was worried at one point if there was a businesswoman
00:49:43behind all that, you know, persona that she puts across.
00:49:47All the pink. All the pink, yes.
00:49:49But I think she's proved that actually she understands the business,
00:49:52she's got a proposition that's investable
00:49:55and that she's learnt from what you told her,
00:49:58and she's changed and she's adapted her style.
00:50:01Yeah, well, we've got two very investable candidates here.
00:50:05It's not going to be an easy decision.
00:50:10PHONE RINGS
00:50:13Yes, Lord Sugar?
00:50:15Can you send the two of them in, please?
00:50:17Yes, Lord Sugar.
00:50:18Lord Sugar will see you now.
00:50:29PHONE RINGS
00:50:47Well, ladies, this is the most important meeting
00:50:50that we're going to have in this process here.
00:50:53It's the most difficult for me
00:50:56because we do have two very, very credible business plans.
00:51:00I'd like to give you a last-time opportunity of explaining to me
00:51:04why you think you should be my business partner.
00:51:08Louisa?
00:51:10I think I should be your business partner.
00:51:12The business that I'm pitching I know will be profitable.
00:51:15Also, as a person, I have a lot of business experience
00:51:19of starting and running businesses,
00:51:21and I'd love to have you as my business partner.
00:51:24And Leah?
00:51:25I think I'm, first of all, pitching a fantastic business opportunity,
00:51:28completely unique, and it's extremely lucrative.
00:51:32And also, you're investing in me as a person,
00:51:35and I genuinely think I am a dependable,
00:51:37trustworthy person to invest in,
00:51:40and I really think that this is a fantastic opportunity
00:51:43for you and myself.
00:51:45And you have an exit plan, don't you?
00:51:47Yeah. I would aim to sell nine clinics after year five
00:51:51for a value of approximately £8 million.
00:51:53That's an extremely conservative estimate.
00:51:55Any exit plan for you?
00:51:58No, I want to make it big and I want to stay in this industry.
00:52:01I want to become a big baking market leader.
00:52:04Well, right now you claim to have three businesses, right?
00:52:08Yeah.
00:52:09What are we going to do about all these other businesses
00:52:13if I decide to go into business with you?
00:52:15My shop looks after itself.
00:52:17How can a business look after itself?
00:52:19Well, I have people that run it,
00:52:21but from a high level,
00:52:23the day-to-day running of those businesses is taken care of.
00:52:27I've got a problem with all that stuff, I've got to tell you.
00:52:31Of all the 16 candidates that have come into this process,
00:52:35they came here under no illusion
00:52:37that they were going to be entering into a business with me, right?
00:52:40And I, maybe naively,
00:52:42believed that they were going to give me their 100% attention.
00:52:46I have the utmost respect for you
00:52:48and will always have my ears wide open
00:52:50to any feedback and critique that you will give me.
00:52:53Louisa, the person, this is another thing.
00:52:55When you came into this process,
00:52:57there was hints of game-playing, being manipulative, getting your own way.
00:53:02My concern is whether you're going to listen.
00:53:04I'm wondering whether you've ever really had a business partner
00:53:09that has actually got as much say in the business as you.
00:53:12I think that I have, you know, been in this process
00:53:16and when you come into this, you are with 16 other people
00:53:19that think they are better than you are.
00:53:22I definitely believe that I was better than them
00:53:25and wasn't shy about putting that across.
00:53:27However, I do believe that I've learnt such a lot about myself
00:53:31and I now know, you know what,
00:53:33sometimes it's OK to shut your mouth and listen to someone else
00:53:37and I feel like I'm, if anyone in this process,
00:53:40one of the people that has learnt the most.
00:53:43OK. Leah, her business there, you know, I can ask myself,
00:53:46how much trouble can I get in with cupcakes, you know?
00:53:49What can they accuse me of? Making people fat.
00:53:52That's about the worst they can do, right?
00:53:54But in your business, I get a little bit concerned.
00:53:57Not about you. Let me make this perfectly clear.
00:54:01I have got no problem with you, no problem with your morals
00:54:04and all that and your abilities and your qualifications and all that stuff,
00:54:09but I'm in this big world that you haven't been in. Yeah.
00:54:12And I'm afraid it is a bit of a nasty world out there, right?
00:54:16And if you can imagine a dartboard, OK, and I am the bullseye.
00:54:21And this, right, this business is like as if I'm leaning out there
00:54:28with my chin, waiting to get a smack on it, OK?
00:54:31I mean, I actually think you're completely right.
00:54:33I mean, if you were going to go into this business with anyone,
00:54:36I would say, don't do it unless it's me.
00:54:39And you need to think as well, how many pots of edible glitter
00:54:42do you need to sell in order to make the same sort of money
00:54:44that you're going to be making from this business?
00:54:46Yeah, that's a very, very fair comment.
00:54:48And the margins in your business are, if it's run properly,
00:54:51if it's run properly... Which it will be.
00:54:53..in your business, it's going to be a tough ride.
00:54:55It's going to be down to volume. Yeah.
00:54:57You know, it's as simple as that.
00:54:59Completely different end of the rainbow, but safer. Yeah.
00:55:03In an earlier boardroom today, you said no quite a lot.
00:55:08You disagreed with Lord Sugar quite a lot.
00:55:11Yeah. How stubborn are you?
00:55:13You know, I'm very... I'm normally a very compliant person.
00:55:16I know I barely spoke until about task six.
00:55:18You know, I really am.
00:55:19It's just, obviously, this is something that I feel
00:55:21I have specific expertise in.
00:55:22I'm extremely passionate about it and I want it to be done right.
00:55:26Well, look, ladies, I've heard what you've got to say.
00:55:30It's a very, very difficult decision.
00:55:33But here's how I see it.
00:55:40It's tough. It is very, very tough.
00:55:48Leah...
00:55:50Leah, you are definitely an expert in this field
00:55:55and I do trust what you're saying as far as morals are concerned.
00:56:03But it's a very hard choice I've got to make here.
00:56:09Her business is much easier, less risk,
00:56:12more in line with what I've done in the past.
00:56:15It's selling a product,
00:56:16and yours is something which is completely alien.
00:56:21Luisa...
00:56:25I know that you are a business person.
00:56:28I'm convinced of that.
00:56:32I've observed you out over the past 12 weeks.
00:56:36I do believe that you have changed your ways a little bit.
00:56:40I am still concerned whether I'm going to get your 100% attention
00:56:46because you've got other businesses.
00:56:51But...
00:56:54Leah...
00:56:56It really boils down to where am I now, you know?
00:57:00At 66 years old, do I need another load of aggravation?
00:57:06And that's where, you know, I get a little bit concerned.
00:57:14So...
00:57:22On balance, I think I've made my mind up now.
00:57:26At the end of the day, a bit of devil in me has got to take the risk.
00:57:31Leah, you're going to be my business partner.
00:57:34You're going to be my manager.
00:57:36And you're going to be a model for me.
00:57:39OK?
00:57:46You're going to be my manager.
00:57:50You're going to be my business partner.
00:57:52I'm going to be your boss.
00:57:54business partner oh my god thank you
00:58:02well ladies it's been a very long journey I'm I know you're disappointed
00:58:09Louisa I do wish you the best of luck I'll be seeing you shortly okay off you
00:58:16go
00:58:24you
00:58:46to have Lord sugar show this face than me is absolutely unbelievable it's
00:58:52amazing I have much less experience than the other candidates in business
00:58:56coming in to the process and I'm I really can't believe that I've got this
00:59:00far and that I've actually won that I can't believe that I'm really gonna do
00:59:06everything that I can to prove that he has made the right decision and I won't
00:59:11let him die
00:59:1316 candidates one winner Lord sugar search for his new business partner is
00:59:22over
00:59:33Leah is Lord sugars new business partner welcome to the apprentice you're hired
00:59:38the candidates are here along with Nick and Karen in a moment we'll be meeting
00:59:42Louisa followed then later by Leah and Lord sugar but first let me introduce
00:59:46our panel entrepreneur and moshy monsters creator Michael Acton Smith TV
00:59:50presenter and columnist Lorraine Kelly and comedian Hugh does welcome to your
00:59:54heart
01:00:01she has been a powerful presence throughout this process but tonight her
01:00:06apprentice dreams were dashed
01:00:10Leah you're gonna be my business partner
01:00:16please welcome the runner-up in the apprentice 2013 Louisa Zisman
01:00:36Louisa's that awkward thing at this point of congratulating you and having
01:00:42done so well but also commiserating with thee for having nearly got are you we
01:00:46disappointed you've got it I'm disappointed but I couldn't think of
01:00:50losing to anyone other than Leah yeah the two of you grew quite close over
01:00:54the very close and she's an amazing girl amazing and I'm so happy for her
01:01:00they you have been known for saying though you always go you want I do and I
01:01:04haven't Lord sugar this is this is this a moment okay let's have a look at what
01:01:14happened on this final task in the focus group we got negative feedback about
01:01:19pink the whole thing pink was that something that would appeal to you okay
01:01:23stay away from the girly kind of feel Baker's toolkit will be sold essentially
01:01:29into the trade what we've got behind me is something out of Barbie I really
01:01:34like myself here we are times marching on where's Louisa she practicing no she's
01:01:41icing cakes very pink very female orientated do you not think you're
01:01:47losing a big section of the market this industry is still dominated by females I
01:01:52think it needs some more refined thinking as to actually who she's
01:01:55targeting this act from the smallest possible sorry I totally lost my way on
01:02:01my cue cards that were in front of me it wasn't awful I didn't notice she lost
01:02:09your way I think you came across very well what Louisa did very well with was
01:02:13to really impart her vision for creating quite a personable business I do believe
01:02:18that I've learned such a lot about myself and I now know you know what
01:02:22sometimes it's okay to shut shut your mouth and listen to someone else and I
01:02:27feel like I'm if anyone in this process one of the people that has learned the
01:02:31most that you know your tears afterwards were you you really did you think you'd
01:02:37fluffed do you think it was that was the point I think it's so overwhelming when
01:02:42you go out there and there's so much riding on that pitch ultimately and you
01:02:46know my whole team we've been working so hard and you know I did practice but
01:02:52the nerves do you know I'm not normally that nervous but the nerve just got the
01:02:56best of me and I was so overwhelmed and then my cue cards and it was just a
01:03:00release of emotion I think and disappointment in myself I was really
01:03:04disappointed I know but I can you know we've all had bad gigs all have tough
01:03:07ones I mean you observe the first rule which is don't cry till you get off
01:03:10stage many a night I've done the show and I've wept to myself no I didn't
01:03:16really get inside who Alex truly was you've done a difficult pitch every so
01:03:23often yes many many screwed lots up but you only need to get one or two right to
01:03:27make everything work out they're bad gigs Oh absolutely but it's so
01:03:31interesting to see you vulnerable because up until then you're a bit of a
01:03:35nippy-sweetie you know like you used to you know you wouldn't really listen to
01:03:39anybody and to see you sort of breaking down like that you were so so hard on
01:03:42yourself though and there was no need to be because you actually did a really
01:03:45good job yeah I mean you didn't you didn't lose it on that anyway did you I
01:03:50mean what I found interesting about the whole thing was actually in the end you
01:03:52lost it because it wasn't risky enough and I kind of wondered whether you
01:03:55should have made it sound risky say that the baking trays are really sharp
01:04:00and the sprinkles are gonna be radioactive
01:04:05yeah by the way let's get the business plan clear though it is a business to
01:04:08business idea that you would supply the entire suite of like is it industrial
01:04:14yeah please I mean that works better and basically it's a wholesale baking brand
01:04:24so I'd be creating a brand that would be sold into shops online retailers
01:04:30supermarkets and bakeries so if they needed edible sprinkles they'd buy them
01:04:36from our brand and so it's business to business but you know when you do a
01:04:41business like that you have to think of your end consumer because you're
01:04:44retailer they might place an order with you but if none of their customers buy
01:04:48it you're never going to get an order again so it was a real there was
01:04:52confusion because I always had to have the end consumer in my mind if the brand
01:04:56wasn't attractive to them so well the pink makes more sense in that in that
01:05:00situation yeah there's one of my favorite quotes by the way the this is
01:05:03the image that was done for you and it's great it's lovely do you like yourself
01:05:06on that I love me who bakes here who bakes here I don't bake but I think it's
01:05:12great branding it's fun it's colorful it's memorable and I think it was very
01:05:15smart putting your face to it as well you know some of the biggest brands in
01:05:19the world are built by real fire brand entrepreneurs Richard Branson Oprah
01:05:24Winfrey Donald Trump you could be the Donald Trump of baking
01:05:28yeah you of course are the face of the megabus I am
01:05:34mutually very profitable arrangement did you enjoy the brand you think it was a
01:05:41good brand I thought it's a really really good brand I don't bake myself I
01:05:43mean I can melt chocolate and throw some rice krispies in it but that's as far as
01:05:47it goes but I thought you were really good on camera you know when you were
01:05:50actually selling something you'd really believed in you looked fantastic and you
01:05:53sounded really natural and not in any way stilted and I think that come over
01:05:57really really well and you you know so I think you are the best person to sell
01:06:01you and you did look fantastic as well by the way we're gonna get a little bit
01:06:07more positively but I believe your parents are here I don't I'm looking
01:06:10they're here somewhere Christina and so colors oh hello to the two of you how are
01:06:15you this I presume it is disappointing news but she's done very very well she's
01:06:19done exceptionally well one of the things that Louisa set out to do was not
01:06:23to ever hear you're fired and she hasn't heard that so I'm so proud of her she's
01:06:28worked really hard very very proud and she will still go ahead and be very very
01:06:33successful in whatever venture she goes into very proud of her
01:06:39your dad clearly went no you do the talking you're good at this I don't like
01:06:46doing this kind of stuff hello sir how are you I'm very well and and yes
01:06:50between mother and daughter I do sometimes manage to get a word in so on
01:06:56this occasion I think Louisa's done very well and you know I love you to bits and
01:07:01you're going to go very far so well done
01:07:10we've been following you over the last I mean you have been one of the standout
01:07:14characters now for good and by oh look at the face on you now
01:07:21there have been moments where we've been going oh that Louisa you've given us
01:07:27plenty to talk about over the last few months let's have a look I really think
01:07:31I should do the next deal I'm the person who knows most about the course no
01:07:35offense you're a doctor
01:07:46Louisa nipped at his heels like a little terrier nipping the heels of a
01:07:52wilded sheep make a decision make a decision and stick with it next week
01:07:57I'd like to follow Louisa you were very outspoken though I am outspoken I think
01:08:08I'm still outspoken yeah I think also when you when you come into this process
01:08:13when the hardest things for me was the other candidates it was working with
01:08:18other people when you're so used to I've been in self-employed pretty much my
01:08:21whole life and I've always carved my own way in life and to then meet people
01:08:26that were like well hang on you're not right this is the way that I think we
01:08:30should do it and I'm like well hello I do it my way always so back off and it
01:08:34was tough it was really tough and but then you learn as you go on to listen to
01:08:39others and to you gain that respect for the other candidates I think they gain
01:08:44the respect for you and then you know as you see it's the process goes on
01:08:47everyone just works a lot smoother together there's things work better but
01:08:51did you know that you do that lip curl thing and that comment in the in week
01:09:06one and I just think it's hilarious Leah can now turn around to me and go no
01:09:10offense I'm the apprentice the we saw a lot of learning we saw a lot of
01:09:17strong behavior we could carry Jason I mean goodness me it was like it was like
01:09:22sort of attacking a puppy dog you know I'd given him a good kicking I could
01:09:26understand that you were you know getting really frustrated with him very
01:09:30very frustrated with him but you just I'll look at that we face
01:09:35adorable how could you I think you needed to in the end and you I think so
01:09:41Jason is actually one of the funniest sweetest people I've ever met and I
01:09:50would love to go out for a drink with him I'd be friends with him but I I
01:09:54wouldn't work with him I'm gonna push up a two-way street on the final task my
01:10:06team were amazing and Jason's on my team and I wanted to have the opportunity to
01:10:10redeem myself slightly with him and show him you know I'm not gonna be mean
01:10:15you didn't really want I didn't say I didn't want Jason you sort of did there
01:10:21was a fantastic moment where Jason says I'm absolutely delighted and flattered
01:10:28that she has asked me back and all of us were thinking well he won't be once he's
01:10:31seen the episode did you find Louisa like a difficult character to take at
01:10:39you know I think it was fascinating the evolution over the over the different
01:10:43shows started quite harsh and then softened as it went on and we definitely
01:10:47saw that emotional side at the end when he came offstage crying and I think the
01:10:50audience definitely warmed more to that we've had a number of firsts on this
01:10:53series the first Welshman Alex Jordan offering shares in a company he didn't
01:10:57actually own that was a first but in program 8 we had proper history
01:11:04why did you give up the project managers position if I were in charge of
01:11:12the sinking ship my first concern would be all the women and children the team
01:11:18and that victory is the first and most important thing and I think that Louisa
01:11:21does have that commanding voice you can't change the project manager I would
01:11:28like to be project manager I'm in a nest of vipers everybody here has blood on
01:11:33their lips I took the courageous decision to make sure that that's
01:11:38courageous I think the courage comes in many forms Jason I think you've lost it
01:11:43Louisa your project manager from here on in congratulations because this is the
01:11:49first time we've had an abdication of a project manager in all the years that I
01:11:55have been in this ballroom total bloody mess
01:12:04Jason looking back now do the wounds still sting does it still hurt the moment
01:12:14Louisa called me up and said I want you to be on my team even after she'd look
01:12:19through the yellow pages and you know I was I was a hundred percent behind her
01:12:25no I mean I think it's bygones bygones could you've got a bit differently yes
01:12:32definitely I think I just didn't realize at the time how awful I was to
01:12:37you and I'm really sorry I think until I saw it back and I just you know my
01:12:44nature I'm I get so frustrated and I do regret treating you like that and I
01:12:49would like to apologize and I've learned since then when my mother saw it and she
01:12:54says to me you never do that Louisa you you know you praise in public and you
01:12:58reprimand in private it's really bad of you and I was like yeah it was really
01:13:02bad and I am really I am really sorry and it was disgraceful behavior Nick was
01:13:07right and I'm very sorry
01:13:17Louisa's it's very very gracious of you can I offer one small opinion though he
01:13:21was actually rubbish try it with the purple maybe with a little bit might
01:13:29slightly less pinky that purple I'm gonna try a different I think you know
01:13:33it was painful but there was I still shouldn't have but I could have gone
01:13:38about things in a different way possibly yes yeah probably sometimes difficult
01:13:43decisions have to be taken absolutely business is complicated and you make
01:13:46mistakes and I think Louisa has admitted she made a mistake there and Jason was
01:13:50very gracious and a lot of people assume as well you have to be a real
01:13:54bull buster and really nasty to succeed in business and Jason is a great example
01:13:59of someone that is nice and I think he's gonna go on to have a lot of success as
01:14:03well but what was fantastic about it actually was watching it across the 12
01:14:06weeks was and right at the end your team were absolutely behind you and they
01:14:13absolutely loved you and they would do anything for you in that last task it
01:14:17was great that's the thing today yeah you were given a stern talking to in
01:14:21programmation credits where as you you were a lot more of a team player from
01:14:25then on this is funky this is contemporary it plays exactly to our
01:14:29target market it really does I think I'm finally beginning to see a serious
01:14:33businesswoman emerge go for quantity stack them high sell it cheap she is a
01:14:38retailer and she's doing well she's very streetwise she's very bright I have no
01:14:45doubt that she'll make a success hi I'm Louisa started out as being actually a
01:14:52bit of a nuisance not getting on with the teammates but here we are at the
01:14:55very end and her team warm to her teamwork and smiles that's what this
01:15:00afternoon has been about it's a piece of cake so was there one particular moment
01:15:05in which you thought right I'm gonna have to just listen more than choking I
01:15:08don't think that was you know kind of a light bulb moment I think that you just
01:15:12go on and we all just sort of settled into the process and I think I really
01:15:16started to settle and really want wanted to listen to other people and work with
01:15:20them other than continuing I mean it was really tiring the first few weeks when I
01:15:25just thought you know what just let it go just breathe let it go and go with it
01:15:29and I did and it obviously that retail task so that retail time was pretty
01:15:33impressive that task was massively suited to me as Nick said that's what I
01:15:37do that's what I you know that's all I've ever known really from when I
01:15:41started working for myself and I knew that I had to win that I knew if we
01:15:46didn't win that task and we lost I was I was a goner because I had so much to
01:15:51prove then and I really wanted to prove you know what Lord Sugar this is me this
01:15:55is what I do and I can really do this did your opinion always a change over
01:15:59the over those few weeks definitely absolutely I mean I started off when I
01:16:02watched you I thought oh quite repelled you know as a viewer but also I thought
01:16:09you were fascinating really interesting not a woman's women I thought but
01:16:12watching you and the friendships that you've got with with the other
01:16:15candidates and how they all at the end banded together for you and when you
01:16:19were upset you know really genuinely were worried about you and saying no he
01:16:23did a really good job you were absolutely fine it's my opinion is
01:16:25totally changed I think you're fantastic yeah I completely agree and I think
01:16:31everyone watching would say the same so do I but I actually got like you the
01:16:34whole way through Karen Brady is with us it's a pleasure to have you here
01:16:43again Karen I know you watch Louise at close quarters and as we saw you wanted
01:16:48to follow specifically in week 9 to see if there was a business woman underneath
01:16:51all that bluster how would you sum up a Louise's apprentice journey well the
01:16:56reason I asked to watch Louise's I hadn't really seen her close up and I
01:16:59kept hearing words in the boardroom like manipulative stubborn big personality
01:17:04and I thought well I want to have a look see what's behind all that and I'm
01:17:08pleased to say that what I did see was a very capable very strong business woman
01:17:13and somebody actually who works on their intuition who really understands certain
01:17:18parts of business and I think Louise you're going to go on to be really
01:17:22successful you've also said by the way you're delighted that Lord sugar as
01:17:36business partner would be a woman now this mustn't have seemed very likely by
01:17:40about week three I was getting a bit worried after the first few tasks but I
01:17:47think you could see in the in the two final candidates that they were both
01:17:51really articulate really bright had fantastic business plans understood the
01:17:57market they were going in and really conveyed themselves as very investable
01:18:01people and I was really proud and pleased to see them both do so very well
01:18:05indeed very very good now Karen as ever we've enjoyed watching you watching them
01:18:09here are your highlights it's gonna be a very very long night it's mayhem I've
01:18:16never seen anything like it oh I know this girl take everyone's input to make
01:18:22one thing happen do you believe what you're saying can you hear it you hear
01:18:25what you're saying I thought it was just me have you guys made a decision to
01:18:29rain you sold the most stuff but it's not a competition we're a team I've had
01:18:33a whole day of this bit of a problem between you two well you know what women
01:18:42are like excuse me I am a strong sexually liberated and a high-powered
01:18:47woman don't scare the kids they really and they really liked you guys they
01:18:57hated the product
01:19:12Lorraine Hugh and I have been choosing some of our favorite moments from this
01:19:16series Lorraine I know that you and I can't get enough this particular gem how
01:19:20not to help your teammates during a difficult pitch we're really passionate
01:19:25about what we created what we created and we're here we're so happy to show
01:19:29you what we've gone industry itself it really does seem to have gone through a
01:19:34bit of a revolution over the last few years it's excuse the noise in the
01:19:39background he's just preparing by the way for you something it's something
01:19:42nice to eat I think this has really been part of fueling the market press the big
01:19:51button at the bottom we also looked at vegetarians
01:20:10normal unflappable miles being taken apart nobody could have done that pitch
01:20:15with all that going on it was hilarious wasn't and poverty penguins think it's
01:20:18the only Welsh word I know but it's genius for me it's fantastic yes but he
01:20:22should have gone out should have gone with his original idea we all think he
01:20:25should have gone but there's no way with all that going on in the background
01:20:28nobody nobody could do it and we love because we had a big challenge at the
01:20:31time you go because he popped and pop you ain't like once twice I know just
01:20:35wasn't that a little bit of the heat I am gonna I'm gonna show this cellophane
01:20:40lid absolute genius I loved it did you have a particular famous moment I love
01:20:50the Dubai episode looking for the the Falcon hood that I found horrendous yes
01:20:56he was a fan of the quintessential Englishman abroad as Jason tried to
01:21:00communicate with the natives you put a hat on it so it does not see like like
01:21:08an eagle a big bird and you put it on your arm and it flies away and it hunts
01:21:20for days after that I found myself walking around the house going it's like
01:21:28an idea it's just the idea that a very posh shopping mall you know like
01:21:37Brinkcross essentially would sell a hood for a full thought that would be just a
01:21:44stand you know like their version of JD sports the huge branches around the
01:21:55corner we all that Jordan was stuffed in his tracks last week but at the start of
01:22:01this process he was full of energy and excitement let's look at some of the
01:22:07numbers here your total is one thousand one hundred and forty-seven pounds
01:22:22the girls they hated the product
01:22:35how about involved positive six three one
01:22:41I just reminded this is not a football match please to win
01:23:01okay words of someone who's been watching The Apprentice Canada's
01:23:05particularly close for nine years now Lord Sugar's eight Nick you're a Nick
01:23:09how are you I'm very well very well and I mean how many is it now how many must
01:23:13be well since episode one over a hundred we've handled over a hundred and what
01:23:20have you made of this year's crop well you know I think they were the best most
01:23:24clear-cut group it's been I think probably the best series ever they're
01:23:29bright Intel look at the two finalists brilliant really young couple and I know
01:23:35that we all have a good laugh during the the series but actually could any of us
01:23:39do it at their age I certainly couldn't have done so well don't let's think
01:23:44they're mugs because they're not now there are some perks to The Apprentice
01:23:48for you Nick we have seen you often tucking into a tasty morsel or two
01:23:52during the tasks but this year it was a new product that caught your eye
01:23:58nice actually
01:24:03I quite like the idea of all of these things
01:24:18ladies and gentlemen, Nick Hewitt
01:24:23listen congratulations on doing this year's runner-up it's a it's a huge
01:24:29achievement we got that far I know must be irritating to come so close but
01:24:33nonetheless we can't let you leave empty-handed and so we want to give you
01:24:37a gift I mean we had a number of choices to do the one of things obviously is
01:24:41because of your small part in history that we felt that you should have some
01:24:45permanent record of it but we thought we'd make it nice and pink so this is
01:24:49excuse me this is the application but we've replaced your picture with the
01:24:52picture of the cartoon you and that was that was our first plan every sweet
01:24:58thing to do but also we really thought what we should do is give you the
01:25:02cupcake Queen so that is the largest cupcake we could find to give you as a
01:25:07congratulations and that's for you 12 fantastic weeks Louisa here are your
01:25:12highlights I'm not one for being a quiet little flower in the corner
01:25:28really determined like a dog with a bone I know you're on the job but you've got
01:25:33berries for a fire that I'm gonna pretend to be your mom I'm just
01:25:39generally a cool person to be around she's really warm she's bubbly it's
01:25:45probably it's my favorite candidate I can't go through life not having fun
01:25:59I love you happy that's good ladies and gentlemen Louisa's this fun
01:26:09and so to our winner this is the moment we discovered who is going to be Lord
01:26:21Sugar's new business partner
01:26:26Leah you're gonna be my business partner oh oh my god thank you
01:26:36ladies gentlemen please welcome the winner of The Apprentice 2013 Lea Totten
01:26:58dr. Lee congratulations may I first say how voluminous your hair is looking more
01:27:04than any of the candidates the at the end of program 11 you said that you
01:27:07couldn't believe they'd be in the final or can you believe that you've won it I
01:27:10can't I really I haven't sunk in at all I can't believe it I I never expected
01:27:15entering the process that I would be the one who who won and I still don't I
01:27:20still don't believe it I'm completely in shock and let's meet your new business
01:27:23partner please welcome Lord Sugar
01:27:34Oh
01:27:42it's a pleasure to have you here you're very happy with this result before you
01:27:47start let's get this over with all right go on go on in your best IRA are you
01:27:52going to be the first one to have a treatment on your face beauty in the
01:27:59I'm ever gonna judge you on physical appearance look you've got a finer head
01:28:05of hair than I've had in about 12 years right I've been thinking of that clear
01:28:09with this from you know from other parts of and then all shapersons yeah no I
01:28:17don't think we should we're not really the people at the forefront of this
01:28:19technology I'm gonna go in looking like me and coming out looking like Justin
01:28:24Bieber people expect miracles you know people are expecting miracles in a
01:28:30situation there why did you choose Liam I think it's like we had two great
01:28:38candidates in the final yeah okay in the in the last two and I think that in the
01:28:44case of Louisa for example she has got these three businesses already the
01:28:50business that she was proposing to me is very much what she's already doing
01:28:56and I didn't feel guilty in any way or form in choosing Lear over Louisa
01:29:02because I'd have to worry about her really she's gonna do okay as far as
01:29:07Lear is concerned a very determined young lady and this is an interesting
01:29:13industry one which business margins are very good and I think that she was the
01:29:22most interesting candidate as far as I was concerned and the most had the most
01:29:26interest in business proposition so it's quite exciting okay well let's see what
01:29:31took you past the winning post tonight the name first of all when did the name
01:29:35come out skin backwards with the K the wrong way round a face in the middle is
01:29:40this not beautiful do you this is beautiful to me I think that's good do
01:29:45you imagine that in a billboard that wasn't a brilliant comment shaving cuts
01:29:51needles nicks of the skin did you say that back yes maybe
01:30:00NIKS medical we will be focusing on only three key treatments I don't understand
01:30:07why you're restricting your offering to such basic treatments I totally
01:30:12disagreed with that lady you've been disagreeing with the industry leaders
01:30:15all night long I can assure you they are the most popular treatments at the
01:30:19minute we all know that market is expanding hugely and it's only gonna go
01:30:23one way she's shown that she can take a gift that she has and use that to create
01:30:29a business your business I get a little bit concerned you're investing in me as
01:30:33a person and I genuinely think I am a dependable trustworthy person to invest
01:30:39in I think together we will be absolutely dynamic
01:30:48let's address a number of issues nicks right nicks is the name of a pool hall
01:30:53nicks is the name almost of the bar in Casablanca where where they you know all
01:30:59the clashes occur nicks is a Nick Nick is the name of the doctor in the
01:31:04Simpsons did you not notice any of these I mean at the time I was thinking of it
01:31:11more visually you know I had the strap line turning back time on your skin I
01:31:15think it worked really well as a as an actual image but you know I I take on
01:31:20for this is the yeah I'm sorry I wish we'd actually found a slightly smaller
01:31:22version of this because it's actually looks slightly undignified but yes yeah
01:31:27but nicks the I think we're not keeping the name nicks no what I do the name in
01:31:36mind do we do with the name is what I suggested and that is dr. Lear which is
01:31:41the end that you said no I don't like that name at all yeah I've had a change
01:31:44of heart
01:31:46but you were quite focused on making it clinical making it clean-looking yeah
01:31:59I think it should reflect my personality you know I'm very very passionate about
01:32:03making sure that clinical excellence you know is really the ethos of our entire
01:32:06brand and I want these treatments on the clinical environment by trained doctors
01:32:10and you know I think that should be reflected in the brand so I've been
01:32:14strong on that I think we're in agreement anyway that it is going to be
01:32:17a very clean-cut very medical yes we'll come to a panel in a second but I do
01:32:22want to raise that because there are certain issues moral and ethical there
01:32:25are a this is not just something that you anyone should be able to set up on
01:32:28completely not and I mean I see my role in this industry as you know a medical
01:32:32influence in this industry I feel it's what the industry needs and really
01:32:36really trying to bring regulation to this industry and ensuring these
01:32:40treatments which in my opinion are our medical treatments are carried out in a
01:32:43clinical environment by properly trained health care practitioners and
01:32:47there's also an issue now this is one that somebody would say is that you know
01:32:49it takes money to train a doctor to a certain extent we feel me we may feel
01:32:53we're owed a few more years of you in the NHS before you go private at this
01:32:57stage you think this is how would you address the criticism that you're
01:32:59leaving that service too early even yeah I think there is I would have taken a
01:33:04career break anyway to pursue academia and to continue the research I'm
01:33:07involved in and I've by no means left the NHS I'm continuing research whilst
01:33:12I'm away from actual day-to-day NHS practice with the hope of returning to
01:33:16the NHS and I'm a very long I mean I'm I'm so young I have 40 years to give to
01:33:20the NHS I spent seven years training you know to become a clinician and I have no
01:33:26one no intention of leaving clinical practice okay let's turn over to
01:33:30yourselves just generally about how this all came about Lorraine this kind of
01:33:35industry is huge and growing it's huge and growing and I do have a bit of a
01:33:38problem with it to be honest I'm really really glad that it looks like it's
01:33:41going to be regulated and also that you are qualified but I wonder what it was
01:33:45was it just the money that made you interested in this particular area not
01:33:49at all I think obviously I'm a young woman I'm interested in appearance I'm
01:33:52interested in and you know in high look and I'm the first to admit that and it
01:33:56saddened me and it worried me Lorraine to see that these procedures that some
01:34:01people I know you know friends moms even we're having these procedures done by
01:34:05people who who were not in my opinion adequately trained and you know there is
01:34:10a real need for medical influence in this environment it's really good to
01:34:13hear that because I've interviewed an awful lot of women who've had botched
01:34:16treatments and they look terrible and it causes utter devastation to them so
01:34:21completely we need to be clear that I am NOT going into this to encourage women
01:34:25to have these procedures the fact is the demand is there what we are about is
01:34:29providing a clinical safe environment for women to have these treatments should
01:34:33they so desire it's a different form of due diligence for you it's not just
01:34:36checking at the fundamentals of business or work but actually there is a
01:34:39philosophical element to it that you create an evidence basis as people would
01:34:42say in medicine now that this stuff is done as correctly as possible well I
01:34:45think the thing is is regulation and we welcome regulation because you know I've
01:34:52been in various industries over the years which were unregulated and when I
01:34:56was a younger person I would kind of annoyed when government and departments
01:35:02started to poke their nose into it and regulate them but in when I look back I
01:35:07realize that they've done it was the correct thing to do and this industry
01:35:12needs to be regulated clearly needs to be regulated for the points that Lorraine
01:35:16has raised there and there is absolutely no way that the service that Dr. Lear is
01:35:22going to provide will in any way be dangerous or immoral or whatever because
01:35:30it will be done correctly. I absolutely believe that it will be very
01:35:35controlled all the rest because there were two moments at which I thought you
01:35:38were particularly impressive one was when you were told that NICS that you
01:35:41know the name NICS really wasn't working at which point you you decided at that
01:35:45moment that you would change it to NIKS medical which unfortunately does
01:35:49sound like an American cop show they find lots of dead bodies everywhere but
01:35:54anyway that that's by the by and the other and the other point was when Lord
01:35:58Sugar said you know I am 66 and well done for resisting I can take 10 years
01:36:03off you. Mark were you impressed? I was I thought it was a very impressive final
01:36:10episode the presentation was incredibly confident I love the way whenever anyone
01:36:14pushes you and challenges you you're straight back at them and you need that
01:36:18confidence in business so yeah thumbs up and I admire the very professional way
01:36:24you're tackling this this area this business. On the whole throughout the
01:36:27process you have been cool and calm and collected you've radiated that kind of
01:36:31authority but the pressure at some points tonight did start to show. I think
01:36:35I've been much more you know harsh on the team than I have been in previous
01:36:39tasks. That thing in the background doesn't fit the rest of the decor we
01:36:42don't need to discuss any further that's what we're doing yeah. Leah's definitely on a rampage now
01:36:46trying to make sure things get done. Can you get one this very minute? Definitely
01:36:49feeling the pressure at the moment. Just needs to calm down. Relax look happy. I do
01:36:56feel nervous I'm 24 I've never done anything like this in the past I don't
01:36:59have time to discuss it anymore. Just start ready come clear clear shot. At times I have
01:37:04been quite short with them. There needs to be something on this screen. Can
01:37:07someone who's creative please find an ending that is strong. My name is Dr. Leah
01:37:12Totten. My favorite name for this business is Dr. Leah. Hmm I don't like
01:37:17that. Change your name.
01:37:29When you have a clear vision you really just lay it out and you don't care it's
01:37:38strong it's proud it's L-O-U-D Lloyd. Poor old Alex's potpourri. I know I just the
01:37:47pressure honestly like you're in that situation you've got so little time and
01:37:52the pressure is phenomenal like you want it so much you've tried so hard and he's
01:37:56put a like a thing of potpourri in the middle of the reception room he's just
01:37:59like no. What was the thing about when you got very upset when you said half my head is
01:38:04coming through the door. No it was like you're trying to put together all of the
01:38:08shots I am I'm you know I'm by no means some an editor but the man who was
01:38:13editing kept putting my head coming through the shot and it looked like an
01:38:16alien it was intimidating for the audience it was like over the shoulder
01:38:20of the patient it wasn't right. Was it just that every so often you just
01:38:24peer in like that? Yeah sort of over the shoulder it was just in my head was just
01:38:32coming straight into the middle of the shot. That would be fantastic and then later
01:38:37just coming down coming down from above popping up everywhere. My face was just
01:38:42everywhere. Were you impressed with the vision? The fact that this has to happen I want this
01:38:46done now. These people are under a lot of pressure you know they're under a
01:38:50tremendous amount of pressure. Leer under pressure in the boardroom. She came back
01:38:55very very quickly and responded very very well when I kind of
01:39:00critiqued anything she had to do you know and sometimes quite fast I felt
01:39:05like I had to press the rewind button and slow it down a little bit. A bit like
01:39:11you. You know how you talk very fast. I don't know if it's an Irish trait.
01:39:17Have you ever worked with a woman from Derry before have you? No. Oh look at this. A famously fierce brand of woman they're
01:39:27fantastic they're great. Yes when you were in the final boardroom on the
01:39:31ready meal task of it Lord Sugar commented that you'd said more in 10
01:39:34minutes than you'd said in the previous nine weeks and last week we saw you in
01:39:38full flow for a different reason.
01:39:42My rent will be £30,000 a year for a receptionist to begin with I'm pen or
01:39:46£16,000 a year. Electricity costs maybe under £2,000 a year which includes
01:39:50everything by your electricity. I'll have a cleaner for £8,000. To tell you the
01:39:53truth I'll probably do that myself for the first year if need be.
01:39:57I'm looking for someone who is a nurse practitioner trained in aesthetic medicine to come in as a clinical manager.
01:40:02After the two month shadowing period which would be the end of my four month
01:40:05period I will then leave the clinic. She will also have doctors who are trained in aesthetic medicine or nurses who are trained in aesthetic medicine to come in and do one
01:40:11five-hour clinic per week. You speak very quickly don't you? Sorry. You're a fast talker. No I want to get everything in. I have so much
01:40:16information I need to explain because I'm the combination of business flair and I'm really successful in that field of work.
01:40:32I would strongly suggest she wouldn't be an air traffic controller.
01:40:38She would be I think spectacularly bad as a speaking clock.
01:40:43Your parents by the way are in the audience now. Lorraine and Trevor. Hello Hawaii. Again you didn't know until you saw it here. What's your action?
01:40:53My goodness. I'm really still shocked. Absolutely. The pressure has been awful for us parents as well.
01:41:02But she has done brilliant and we're just so proud. Absolutely delighted and I do know that she will give 100% to Lord Sugar.
01:41:10And Dad? Proud? Just the same as the wife was saying. She's been fantastic from day one and she'll make it. It'll be successful believe me.
01:41:20By the way your mum looks about five years older than you. I know. Excellent genes. That's spectacular. Very good. Your dad.
01:41:30Lord Sugar I know you'd like to talk about some of the other candidates particularly those in the final five. Shall we begin with Jordan?
01:41:40Yeah. To get in the final five of this process is no mean task. Jordan is a highly intelligent person.
01:41:52I think he held, did he not? Correct me if I'm wrong, the record of not being in the losing team too many times.
01:42:00Seven out of ten wins he had. Yeah that's quite high. And also he got the respect from the other candidates.
01:42:07And that's something that I noticed throughout the course of the process is when the other candidates are happy to have someone like Jordan on their team.
01:42:16It's unfortunate that the business plan didn't work as far as I was concerned. His interpretation of the equity share was something which I could have never ever agreed to.
01:42:28Never in a million years agreed to. Unfortunately Jordan gave me nowhere to go really. It's as simple as that.
01:42:35But look I know it's going to do well in the future as will some of the others.
01:42:40Okay moving on to Francesca. Francesca will be scaling up her dance studios, exercise studios.
01:42:47Well my only problem with Francesca was the scaling up issue. And I might be wrong and I think I said that when I let Francesca go because we ended up with three ladies left there to the delight of Karen.
01:43:04And I said I think I might be making a mistake here. Maybe I misunderstood the dance and all this Zumba Wumba stuff whatever it is.
01:43:14And the popularity of it. I don't know. My wife gave me a good slapping last week saying to me you idiot.
01:43:22That is quite a popular thing these days. So I'm not always right.
01:43:30Once I thought I was wrong but I was mistaken. And maybe on this occasion I was mistaken also.
01:43:41I think that if she can scale up that business and popularise it in the correct way it could be successful.
01:43:48Hello Francesca. How are you? Good to see you. May I firstly compliment you on your dancing during the show tonight.
01:43:55Very very good. And as well you have other businesses as well don't you? What are the other businesses you have?
01:44:01I have a lookalikes agency and a dance agency. And the lookalikes agency features on its books this man.
01:44:08Who works both Alan Sugar and George Clooney depending on what your party needs at any given time. Are you impressed with that?
01:44:23Well look. She charges less for me than Branson. Have you seen the Branson? No.
01:44:31You've got to see the Branson. Let's have a look. There's the Branson. He goes full length in everything.
01:44:36Like he does the relaxer. The other bloke was worth much more than he is. Would you ever go out yourself in three and a quid?
01:44:42Now of course we come then to Neil. And Neil was the subject of some regret for you.
01:44:50Cluffy has been an exceptional candidate. Sadly the business plan is not really a fully formed plan in any way at all.
01:45:05This is disappointing. This is disappointing. Well I'm sorry for you Alan because I know you're genuinely disappointed.
01:45:12You spent ten weeks being you know very determined. This is disheartening for me. I'm shocked. I tell you I am totally absolutely shocked.
01:45:24No. No. No. I don't get it. It don't make sense. It's sickening.
01:45:34I'm asking for the opportunity to do it. Yeah I know but I'm not Neil.
01:45:38My friend I'm sorry. The right man but the wrong plan.
01:45:54I couldn't apart from leaping across the table and getting him round the bloody neck and strangling him.
01:46:01He would not budge from his position and I don't know whether that's something he's going to pick up and learn.
01:46:07Because there couldn't have been a stronger message that what he was proposing did not work.
01:46:12And it was kind of like saying so come on you know give me something that does work.
01:46:17But nevertheless he stuck to his guns and he left me nowhere to go.
01:46:21Lorraine are those final five who impressed you?
01:46:24Oh I loved Neil. I thought Neil was fantastic and I was shouting at the television I'm saying just change.
01:46:29Get a plan from somewhere. It doesn't matter. Just put one from the air you know.
01:46:33Because he was so so good when he did that motivational speech it was so from the heart.
01:46:37And oftentimes an awful lot of the candidates were just sometimes talking a bit of gobbledygook.
01:46:41And that really was from the heart and I think that was when I thought this is a really really good guy and one to watch.
01:46:46And it was a shame that he fell at the final hurdle but I totally agree with Lord Sugar that whatever he does is going to be a massive success.
01:46:53Massive success.
01:46:54Okay you've enjoyed some moments from the series as well.
01:46:57Who could forget this magical moment in task three?
01:47:04I take it gentlemen this is yours right?
01:47:07Yes Lord Sugar.
01:47:08That converts into a table.
01:47:10Alex this is one of the best products that I've seen in all the years that I've been in this boardroom.
01:47:16Very very good indeed.
01:47:18I'm in awe.
01:47:29The photo chair sits proud over our studio today.
01:47:31An excellent product. A simple idea.
01:47:33I'm telling you. I am telling you.
01:47:35You do not understand the pressure people are under in this thing.
01:47:39In two or three days to come up with a conceptual idea as he did there is an engineering feat to be honest with you.
01:47:47Because of course it's not something that could be marketed in a mass production basis.
01:47:53But something like that would be the seed of an idea and then you would enhance it a little bit by changing some of the design and to get it more perfect.
01:48:01But to do it in the period of time that he did it I was absolutely impressed.
01:48:05Michael you're a product man.
01:48:06I mean you're impressed with that aren't you?
01:48:07Yeah creating products is tough. Really tough.
01:48:09And again as Lord Sugar says the time it took to put that together and to produce such a great product.
01:48:14But also having the mechanical mind also in the way that it collapsed down and the way that it folded.
01:48:21That is no mean task I can assure you.
01:48:24Making sure fingers don't get chopped off.
01:48:26Yeah things like that.
01:48:27No mean task I've got to tell you.
01:48:29That is a great product.
01:48:30Better than that.
01:48:32That's not.
01:48:33It's hardly worth bringing up.
01:48:36But you will.
01:48:37Of course in the universe of balance you must have Ying and Yang.
01:48:40For everything that is great there is the tidy sidey.
01:48:45Let's enjoy the nadir of design.
01:48:49That don't look good.
01:48:51Tidy sidey.
01:48:52Wishy washy.
01:48:53Poxy boxy.
01:48:55Did you disagree that the design makes it?
01:48:57Yeah it does and it's lovely.
01:48:58The designs on the side make it look a bit like a garden planter.
01:49:01Isn't it largely a box on wheels?
01:49:03It's got to look nice in a room.
01:49:04Part of the house you couldn't see maybe.
01:49:06You're in a time warp if that's what you call keeping up to date.
01:49:09I did not design that.
01:49:10What you did say was the product had to be glue-less.
01:49:13Glue-less?
01:49:14More like bloody clue-less.
01:49:24When you're sitting in the room with a box there
01:49:26and then you saw his one, his neatly folding innovative chair table idea
01:49:31and you went we've got a box on wheels.
01:49:34Yeah.
01:49:35I mean we all looked at it when it first arrived
01:49:38and I think everyone knew it wasn't the strongest.
01:49:41But we just tried to be positive.
01:49:43You've got that.
01:49:44You've got to sell it.
01:49:46Did you sell some of them?
01:49:47Yeah.
01:49:48I sold 100.
01:49:49Fran sold some as well.
01:49:50So with the right people behind it we managed to shift a few.
01:49:55But it was by no means a great product
01:49:57and Alex's little invention with the chair really put us to shame.
01:50:02Could you turn it around?
01:50:03That's the advantage, isn't it?
01:50:04A box on wheels has the advantage that you can throw it away much more easily.
01:50:08You just move it straight down to the bin.
01:50:11Recycle it.
01:50:12Yeah.
01:50:13No place in your home for it?
01:50:14No.
01:50:15And do you know what?
01:50:16It looks even worse in real life.
01:50:17And I think the television gave it a sort of glow
01:50:19but actually when you see it, goodness me, that is just awful.
01:50:22It's not actually in a shadowy area there.
01:50:25If you put it anywhere, light won't go there.
01:50:29Yes, Alex's invention was fantastic
01:50:31because that's the only innovation he's had.
01:50:33He's made a bid in this process for taking on an apprentice legend.
01:50:46Eyebrows of perfection.
01:50:56Now we have two...
01:51:01APPLAUSE
01:51:07We have two previous winners of The Apprentice in our audience tonight,
01:51:10Tom Pellereau and Ricky Martin,
01:51:11both of them running companies with you at the moment.
01:51:13We've heard from Ricky a couple of weeks ago.
01:51:15Tom, how is it all going for you?
01:51:17Good evening, Dara.
01:51:18Well, in the last year I've launched three new products
01:51:21to the Stylephile range, the best-selling range,
01:51:23a trim without the ping nail clipper,
01:51:25the world's first curved foot file and exfoliator,
01:51:29and most recently, to go with the launch,
01:51:31the birth of my child, baby,
01:51:34the nipper clipper, which has this little safety spy hole...
01:51:38I've taught him well, haven't I?
01:51:39..so you can see exactly what you're seeing there,
01:51:41so there's no chance of clipping the baby's finger by mistake.
01:51:44To be honest, I just can't believe it.
01:51:46I now have seven products in over 3,000 of the biggest retailers
01:51:49in this country.
01:51:50And when I walk into Saer Sainsbury's, I go,
01:51:52wow, that was all my business, Lord Sugar,
01:51:55so it's been amazing.
01:51:56Oh, that's really, really sweet.
01:51:57And when you walk home, you see the child, you go,
01:51:59I launched that as well.
01:52:11They're both doing very well.
01:52:12They're employing roughly the same,
01:52:13they're both employing half a dozen people each year.
01:52:15I mean, it is a win-win situation.
01:52:17What we have here is my kind of years of experience in business
01:52:21in keeping them focused on the numbers and on the business itself
01:52:27and letting them get on with what they're good at doing.
01:52:30So what they're good at doing, in the case of Tom,
01:52:33is coming up with their products, getting them made,
01:52:36and he's done exceptionally well
01:52:38breaking into all these major retailers.
01:52:40Ricky, on the other hand, his business is completely different.
01:52:43It's not a product.
01:52:45It's a service that he provides to a very specialised industry.
01:52:49The pharmaceutical industry.
01:52:51He recruited people for the pharmaceutical industry
01:52:53and now, fortunately, it's turning profit.
01:52:56So very, very good.
01:52:57Very good stuff.
01:52:58And I get a lot of pleasure out of this.
01:53:00I mean, the size of these businesses is small
01:53:03in the overall scheme of things, okay?
01:53:05But so many of the youngsters have grown up in the past, you know,
01:53:1110 or 15 years thinking they're all Zuckerbergs or Klonkenbergs
01:53:15or whatever their bloody name is,
01:53:17and they're going to go shooting straight up there.
01:53:20There's a need for people to understand that you start from scratch.
01:53:24Are you not slightly worried that the name Nipperclipper
01:53:27sounds like a man who goes,
01:53:28Are you a child? Yeah.
01:53:32Thank you very much, Tom Peller.
01:53:42Lee, this year you've won the quarter of a million pounds.
01:53:44That is obviously as great a prize as any
01:53:46and we have nothing that we could do that could possibly usurp that.
01:53:49So some quiet corner of your first office,
01:53:52we would like to give you something that will hang,
01:53:54it won't even look out of place, in a doctor's office.
01:53:57We have done for you, for the first time,
01:53:59we have done a scroll that you can quietly put up there.
01:54:03It is marked from the Lord Sugar School of Entrepreneurial Medicine.
01:54:07This is to formally certify that Dr Leah Totten, MBBS,
01:54:12has qualified as the winner of The Apprentice 2013
01:54:15and is qualified to own 50% of this business.
01:54:18Point people to this thing.
01:54:20Also qualified in dating video production,
01:54:22sales of hats and leggings and almost selling a caravan.
01:54:27That is beautiful.
01:54:35You know this all the way.
01:54:39Here are your highlights.
01:54:41Leah? Hello.
01:54:43I understand we have a doctor in the house, is that right? Yeah.
01:54:47My name is Officer Leah, welcome to my training academy today.
01:54:51I got to where I am today through hard work,
01:54:54through honesty and through integrity.
01:54:56It is lovely, it's really lovely.
01:54:58Deadly dinners, healthy, horrible suits.
01:55:01I can bring a touch of class and a touch of glamour.
01:55:06Oh!
01:55:07She's always smiling and I really enjoy working with her.
01:55:13Old, O-U-D, old.
01:55:16She's really logical.
01:55:17She's focused, she's articulate.
01:55:19She's also very intelligent.
01:55:21And really kind.
01:55:22I can sell you two at 90 per pass.
01:55:25Fantastic. Oh, brilliant.
01:55:27Amazing, well done. Well done, guys.
01:55:32Ladies and gentlemen, the winner of The Apprentice 2013, Leah Totten.
01:55:36CHEERING AND APPLAUSE
01:55:38Now, no sugar, we couldn't let this occasion pass
01:55:41without looking back over some of your most memorable moments,
01:55:44but first I want to take you back to the briefing for task three.
01:55:47We know that the candidates all look up to you,
01:55:49but this was probably taking things a bit too far.
01:55:52LAUGHTER
01:55:55MUSIC PLAYS
01:55:57LAUGHTER
01:55:59MUSIC STOPS
01:56:01LAUGHTER
01:56:03MUSIC RESUMES
01:56:05LAUGHTER
01:56:07LAUGHTER
01:56:09MUSIC RESUMES
01:56:11LAUGHTER
01:56:14LAUGHTER
01:56:16MUSIC RESUMES
01:56:18LAUGHTER
01:56:20MUSIC STOPS
01:56:22LAUGHTER
01:56:24LAUGHTER
01:56:26LAUGHTER
01:56:31CHEERING
01:56:33MUSIC RESUMES
01:56:35Yes, as ever, Lord Sugar, you haven't disappointed throughout this series and here are your highlights.
01:56:42I'm Lord Sugar. I'm the greatest entrepreneur since sliced bread.
01:56:46I think outside the box, inside the bleating box.
01:56:49Good looking, good design. And what was the other thing?
01:56:54Comedy. Yeah, yeah.
01:56:58Look, look, look, this is like a microwave meal.
01:57:00Everything's getting a bit heated but we're going round in circles.
01:57:03Like lethal lasagna, homicidal hummus.
01:57:06Thank God I never sent you out to get 20 camels, you'd come back with a packet of fags.
01:57:10Immortal mobile experience.
01:57:12I thought that's when you dropped your phone in the loo or something.
01:57:15Ears as dry as a cream cracker in the bleeding Sahara desert.
01:57:18It was plain deception, Lord Sugar.
01:57:20Are you from the Office of Fair Trading?
01:57:22Lord Sugar, can I just tell you one thing?
01:57:24What? No, no, OK. Shut up.
01:57:26APPLAUSE
01:57:30Ladies and gentlemen, Lord Sugar!
01:57:33CHEERING
01:57:43And that is it for this year. Thank you to all of my guests.
01:57:46There's no more Apprentice until 2014, but if you've got a great business idea
01:57:49and would like to be in with a chance of being a winner like Leah,
01:57:52then now's the time to do something about it.
01:57:54Please go to our website at bbc.co.uk forward slash apprentice
01:57:58where you'll find all you need to know on how to apply.
01:58:01It's a fantastic way of getting your business idea off to a flying start.
01:58:04But from all of us here for now, goodnight.
01:58:08APPLAUSE
01:58:24CHEERING