• 7 months ago
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Transcript
00:00Some libraries, there's more disruption by young people.
00:04In other libraries, it's adults who seem to be coming in who are very angry about something
00:10and want to put that anger somewhere.
00:13In other places, it's people who obviously need support from health services,
00:19mental health services, and have maybe not got the support they need,
00:23so are struggling with mental health issues that are coming in and causing disruption.
00:27So it feels like the challenging behaviour libraries are experiencing
00:34is coming from a whole different range of fronts
00:38and a whole different range of causes across society.

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