The Network Grand opening.
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NewsTranscript
00:00I'm Karen Mullan, Director of Fawn Network Foundation.
00:07Karen, can you tell me how you've been today?
00:09It must be very emotional for them all for now.
00:11Yeah, very proud moment today for Fawn Network Foundation, for the staff, the board and the volunteers.
00:17We have explored this type of service for a while.
00:20There's many models across England that have been operating.
00:24And as I said, here today we have many of our partners and the project would have been possible without them, without their support,
00:33but also the funding.
00:34We will be able to open up this beautiful shop and provide this next level of support to our members.
00:41You've given away some of the work that went and they both messed up.
00:44I mean, you said you've had multiple partners with me.
00:47How long have you taken it all to bring together?
00:49I would say this has been about 18 months in the fusion because we had to seek the funding.
00:58We had to make the proposal.
00:59We had to make the case.
01:00We had to get people bought into the vision of what we were trying to do.
01:04Then we had to secure premises.
01:06We wanted premises closer to the city centre that was not identified with the food bank because we didn't want any barriers.
01:12We wanted to look like a shop.
01:14People can come and do their shopping.
01:16And it wasn't easy to get the premises.
01:18I would say that was probably the hardest.
01:20So we've got these and then obviously getting it off the ground.
01:23We did open before Christmas.
01:25It did put a lot of pressure on us.
01:27But it was good to do, to get open, to get that smooth running for a couple of weeks.
01:32And now, as we say, we're open two days a week.
01:35And members can come and shop once a week.
01:38And whatever time sits them as well.
01:40There's no restrictions.
01:41And what two days do we go in?
01:43So we're open on Tuesday and a Thursday currently.
01:46That may expand as time goes on.
01:48We'll see what the need is like in the membership.
01:51And take feedback from them.
01:53We open on the Thursday night at 7 o'clock.
01:56Just to support people who would be working.
01:58So we're seeing there is quite a number of people coming after 5 o'clock on a Thursday.
02:03I've noticed that throughout the speech.
02:05Is there that people...
02:06Can I talk about dignity?
02:07Is it like harmless?
02:08Can you tell me a bit about that?
02:09Yes.
02:10I think, you know, it's very difficult for people to reach out for help in the first instance.
02:15But, you know, there's those perceptions about what a food bank is.
02:19And what I would say to people is we are so much more than a food bank.
02:22And everything that we do is to make people feel welcomed.
02:27That they're coming onto an environment where there is, you know, it is very welcoming.
02:33There is no buyer type thing.
02:35It was very, very important for us, for this shop.
02:38We wanted it to be top class.
02:41Look like a lovely local shop.
02:44Like similar to a spa or a Euro spa.
02:47And that we had an abundance of choice.
02:51Including fresh vegetables, dairy and meat.
02:54And always they have that consistency there.
02:57That it's just not that people are coming in and it's tins of food and things like that.
03:01We have a full choice here.
03:03So we did work along with people who have used our service.
03:06And we took their input as well.
03:08And that's always invaluable.
03:09And it always improves everything that you do.
03:12As you can see, Jack, we're on a very busy road here.
03:20So even traffic can be sitting for a long time.
03:24So for us, we can see out.
03:26People can't see in.
03:27I think that was very important, being very public as well.
03:31And I think it's more for the person that's in here.
03:34I think over time, once you come the first time and you see what the service is,
03:38any barriers or I suppose any worries that you have really does lessen.
03:47So we feel that that's really worked.
03:50And it keeps that bit of privacy for people.
03:52And if someone feels like this should be the right place for them.
03:55Why do they go about becoming a member?
03:57So they can contact us through any of our forums.
04:00We're on all the social media platforms.
04:03But we have a website with all our details.
04:05Our phone number or email so you can ring down.
04:08We also have over 150 referral agencies across the city.
04:12They're all listed on our website as well.
04:14So if you wanted to go to one of them and get a referral.
04:16But you can always make a direct referral, self-referral.
04:19Just give us a ring or an email and one of the staff will come back to you.
04:23I'm Rose Bray.
04:24I'm the deputy director of a charity called Feeding Britain.
04:28I have a question.
04:29Did you know what it's actually feeding Britain?
04:31It's a very hard.
04:33I'm Rose Bray.
04:34I'm the deputy director of a charity called Feeding Britain.
04:37Yeah, I'm Rose Bray. I'm the deputy director of a charity called Feeding Britain.
04:58Absolutely. So as a charity, Feeding Britain is here to tackle hunger. But what we're really
05:04trying to do is bring about more preventative, sustainable, and dignified solutions to hunger
05:09and food insecurity.
05:11And what is your involvement in the network here?
05:14So Feeding Britain, we're a network organisation. So we work with partners all across the UK.
05:20And across our network, we've got about 400 of these affordable food projects. So projects
05:26where people can walk in, choose the food that they want and can eat from the shelves
05:31that meets their cultural and dietary requirements, and pay that small, affordable contribution
05:36for that. So we've worked with the team here at the network to share practice across those
05:41projects elsewhere, to help them think about what model might work best here.
05:47And I noticed that a big part of this was about preserving the partner with dignity. How important
05:53is that through Goodfell and the network you've done?
05:56Dignity is absolutely crucial to Feeding Britain and our partners. So that feeling of coming
06:03into a space like this, that looks and feels as lovely and as welcoming as it does, that
06:08really reduces stigma for people. And being able to choose the food that you want to eat
06:14from the shelves, and for there to be a broad range of food as well. You know, you can come
06:19here and get your fresh fruit and veg. You can come here and get your chilled items from
06:22the fridge, get your meat, get your dairy, you've got your ambient produce as well, you can
06:26pick up a few treats if you want them. So that dignity of choice is huge. But also dignity
06:32of purchase, that you're paying a small amount for it, that it's not a free handout, is hugely
06:38important for people.
06:39I'm not guessing that you've worked with businesses like this before now in the past, can you give
06:43me a quick insight on how important that will be for dairy in the future? You know, how ill
06:50of all the time is it?
06:52Yeah, absolutely. What we see is that places like this are so much more than the food. The
06:59food might be what brings people in the door, but they become hubs for the whole community.
07:03So there is space to come and, yes, get your affordable groceries, but also maybe meet other
07:09people from the local community, build connection, to start conversations about the other issues
07:15that people might be facing, whether that's housing, benefits, debt, and get access to wider
07:20support with those issues as well. What we've heard from members of these projects elsewhere
07:25is that as a result of the project, they are eating more healthily, eating more fruit and veg,
07:30they're cooking more meals at home, they are feeling more connected to their wider community,
07:36and they're able to access those wider wraparound services and support they need as well.
07:40Thank you very much.