How to Become an ACTIVE Listener Part 3
Watch this video to see the explanations of the 2nd to the 5th key strategies to improve active listening.
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#MrSopuruchi #Inspirational #relationshiptips #activelistening #listening
Watch this video to see the explanations of the 2nd to the 5th key strategies to improve active listening.
Comment, like, and share this video. Remember to FOLLOW my Dailymotion channel for more updates.
#MrSopuruchi #Inspirational #relationshiptips #activelistening #listening
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LifestyleTranscript
00:00In our last discussion, we explained what active listening is not.
00:09We defined what active listening is.
00:14And we discussed the first key strategy to improve active listening.
00:21In today's discussion, we will talk about the second, third, fourth and the fifth key strategies
00:35to improve active listening.
00:38Remember, the first key strategy to improve active listening is give full attention.
00:49After giving the speaker full attention, what else should you do?
00:59You should apply the second key strategy to improve active listening, which is show that
01:07you are listening.
01:11When a speaker is speaking, show that you are listening.
01:16It's not enough just to keep quiet when the speaker is speaking.
01:23It makes some speakers feel as if they are pouring water on a storm.
01:29But prove to the speaker that you are listening.
01:33And how can you do that?
01:35You can do that by nodding occasionally and through your facial expression.
01:45But be careful.
01:46Do not nod excessively.
01:48Just be natural and moderate.
01:52You can also use verbal affirmations to show that you are listening.
01:59You can use words like, I see, wow, that makes sense, go on, I'm listening.
02:07All these are verbal affirmations to prove or to show that you are listening.
02:16One of my colleagues complained that when he is speaking, his wife always interrupts him.
02:27And when his wife interrupts when he is speaking, his wife mostly makes wrong conclusions.
02:35And the wrong conclusions lead to disputes, quarrel, and misunderstanding in their relationship.
02:45And my friend told me that whenever his wife interrupts him, he feels like he has wasted
02:51his time trying to articulate his words.
02:58So when a speaker is speaking, avoid interrupting the speaker.
03:05Avoid finishing the sentences of the speaker.
03:09You are not respecting the speaker by interrupting him.
03:11You are not respecting him by finishing his sentences.
03:16Avoid those things.
03:17Let the speaker finish his sentences.
03:20Let the speaker exhaust his thoughts before you call him.
03:27What is the third key strategy to improve active listening?
03:32The third key strategy to improve active listening is seek to understand, not just to respond.
03:43When a speaker is speaking, seek to grasp the message the speaker is trying to deliver, not
03:50just to respond, but try to understand what the speaker is saying.
03:57And you have to pause on grasping the message of the speaker rather than preparing your own
04:02reply.
04:05Sometimes when I am talking, my friend will be busy calculating what he wants to say.
04:12know and when he does this he ends up losing the message that i'm trying to deliver he gets
04:20distracted with his own thoughts and lose the message that i'm trying to deliver
04:29even if you don't understand what a speaker is saying you can seek for understanding by
04:35asking open-ended question to clarify to understand what the speaker is saying
04:47okay you have given the speaker full attention you have shown the speaker that you are listening
04:56and you have understood what the speaker is saying
04:59what else should you do apply the fourth key strategy to improve active listening which is
05:09paraphrase and reflect in your own words say back what the speaker said to you in your own words
05:19and sentences summarize what the speaker just said reflect on the emotions of the speaker
05:29when you paraphrase when you summarize what the speaker has just said in your own words you are
05:36proving to the speaker that you have understood what he's saying you have confer you are confirming to
05:44the speaker that you have grasped the message that the speaker is trying to deliver
05:50what if you don't understand the message the speaker is trying to deliver what should you do apply the
06:03fifth key strategy to improve active listening the fifth key strategy to improve active listening is
06:12ask thoughtful questions if you don't understand a speaker ask thoughtful question related to what the speaker is saying
06:26dig deeper with relevant question not out of points but related with what the speaker is saying
06:32avoid judgmental or leading questions remember your intention is to understand the message the speaker is trying to deliver
06:44not to judge or to or not to judge the speaker but to understand what the speaker is trying to say
06:52and when you ask thoughtful questions what do you avoid you avoid misunderstanding and making wrong conclusion
07:04if you don't ask questions there is a high tendency high likelihood that you make wrong conclusion
07:11and this will bring about misunderstanding and misunderstanding will bring about quarrel and dispute
07:17so to avoid all these things ask thoughtful questions
07:24so far we have discussed the first second third fourth and the fifth key strategies to improve active listening
07:34in our next discussion
07:36we will discuss the sixth and the seventh key strategies to improve active listening and we will then conclude
07:46this series of discussions thank you very much it's not us approach you take care and have a blessed day