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00:00Signs of the fighting are still visible in the streets of Goma, with abandoned military
00:04trucks and shell casings on the ground.
00:07In the north of the capital of North Kivu, residents are traumatised.
00:11Ani can see the many bullet holes in her house, evidence of the violence of recent days.
00:19The bomb hit this part and it destroyed the sheet metal.
00:23Bombs and bullets were falling here.
00:24If it hadn't been for this building site, the bombings would have hit us.
00:28Fortunately, we took refuge on the first floor to protect ourselves.
00:34In some of the city's markets, life is returning to normal.
00:38The stalls aren't as full as usual, but for these customers, it's a relief.
00:44I came to buy food because our provisions are finished.
00:47The little money we had at home is gradually running out and buying food is becoming difficult
00:51for us.
00:52I don't work anymore.
00:53The place where I work has been looted.
00:56We don't know what to do.
00:57It's hard.
01:00The priority for families is survival.
01:04Water and electricity have been cut off for several days.
01:07The only solution is to draw water from Lake Kivu.
01:13The dangers are still there because the water that we draw here isn't drinkable.
01:17Even though we add chlorine, it doesn't guarantee its safety.
01:26In Goma, the situation is urgent.
01:28City services are trying to restore electricity.
01:31The fighting has also exacerbated the humanitarian crisis.
01:35According to the UN, more than 500,000 people have fled the violence since the beginning
01:39of January.