Burnley MP Oliver Ryan welcomes the Government's crackdown on 'cowboy' insulation installers.
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00:00Oliver Ryan. Thank you Madam Deputy Speaker, can I thank the Minister
00:02sincerely for her great work on this. In the six months she's been in she's made
00:07more progress than the last lot did in 14 years and this has been a serious
00:11problem for victims in Burnley. Can I thank her. I'm glad that she's looking at
00:17earlier schemes too because many homes in Burnley have fallen victim to cowboy
00:22builders and failed insulation over several years so I look forward to her
00:25updates on earlier schemes which did need to be actioned by the previous
00:28government and weren't and were ignored for an awful long time. Can I particularly also
00:31welcome the stronger regulation the clarity for consumers and clear process
00:34of complaints which will make a genuine difference. Two questions if I may. Will
00:38the bans of these particular companies follow the directors of these companies
00:42because too often what we've seen is companies being established making
00:47forward of these poor insulation and then they'll go away extinguish
00:52the company and start again somewhere else and as the Member for Bradford East said
00:55before will this cover cavity wall insulation where it's been government
00:59backed? Thank you to the Honourable Member and thank you for all the work
01:07he's done on this and for engaging with me and my department on this. Look we are
01:12aware of instances where companies fold not to deliver on their obligation to
01:20remediate work and then set up again. We are putting in place processes through
01:24the certification bodies to mitigate that happening so that there is a clear
01:28expectation that you won't be taken on by another certification body if you
01:32don't get the work right. Our priority at the moment is on solid wall
01:38insulation because that's where we think there is an immediate problem
01:40within Eco and Gbiz. We are aware from members of the house contacting us that
01:46there are wider issues that need to be addressed and I come back to the fact
01:49that we understand that the system has not been working for consumers. We
01:53understand that the quality quite frankly and the quality assurance across
01:57the system has been far too fragmented and patchy and critically consumer
02:01protection has not been underscored in the way that it needs to be so we are
02:05looking to overhaul the system and we're conscious that there are issues with
02:09other schemes and we're thinking about the best way in which we can resolve
02:12those.