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00:00How will these things be clear in that, then it will be the same when the waiting is cancelled on one side
00:15You have to give it to RAC first, then you have to give it to the waitlist
00:19Even then, if the waitlist is over, the passenger is still left, then you can give it
00:24What you are saying, the normal ticket that the EFT does
00:30We had a complaint of a bona fide passenger that there was a vacant berth
00:37So, as usual, there is a vacancy in the train, not turn up, etc.
00:41So, first the RAC passengers get preference, then the waitlisted passengers get preference
00:46So, now the ticket checking staff has a handheld device, an electronic device
00:51They allot the berth on it, inside the train
00:55So, it came to light that the ticket checking staff had allotted a RAC passenger to that device
01:03But that passenger was not given its information
01:07And it was made to sit for someone else
01:10So, on this complaint, we first checked a preliminary inquiry
01:13So, in that, we found that the RAC passenger was allotted a device
01:18And actually he did not know
01:21So, in this, the ticket checking staff made a mistake
01:25So, it has now been postponed
01:27And then we will proceed with the administrative action
01:31Which train is this, sir?
01:32This is 12309 Rajdhani Express, which comes from Rayandhan Nagar to Delhi
01:36The passenger to whom that berth was given, was it given legally or illegally?
01:41This is still in the inquiry
01:43We will find out what has happened with the EFT
01:47So, for now, that ticket has been postponed