An investigation has been launched after a wheelchair user was told she gave “disabled people a bad name” during a bus row.
Nargis Fakhri filmed a heated interaction on the 140 Arriva service at Strood Retail Park, Kent - where she claims the driver wouldn't let her on as there was already a pushchair in the designated space.
The 43-year-old, who is disabled and has several health conditions which affect her spine and back, says she asked the bus driver to see if other passengers would move to make space for her.
But the former school librarian claims she was told she did not have priority and therefore they did not need to move.
Then, when one passenger offered to move to make space so she could get on, she alleges she was assaulted by another user when trying to film the ordeal.
Nargis Fakhri filmed a heated interaction on the 140 Arriva service at Strood Retail Park, Kent - where she claims the driver wouldn't let her on as there was already a pushchair in the designated space.
The 43-year-old, who is disabled and has several health conditions which affect her spine and back, says she asked the bus driver to see if other passengers would move to make space for her.
But the former school librarian claims she was told she did not have priority and therefore they did not need to move.
Then, when one passenger offered to move to make space so she could get on, she alleges she was assaulted by another user when trying to film the ordeal.
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FunTranscript
00:00The Disabled Society actually said they do not want you discriminated against,
00:04so you do not have priority, it's worse, just get off the bus.
00:09You give disabled people a bad name.
00:11Always have priority.