Last year 18,000 muggings went unsolved in the UK, that’s just under 50 a day. Londoners react to that statistic and share their own experiences.
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00:00In London, 18,000 muggings or phone slashings happen every year that go unresolved, so that's about 50 a day.
00:09First of all, what's your reaction to that and how do you think people can stop that from happening?
00:14It's terrible having had my own mobile phone stolen and it took so much time to sort out.
00:22It's very irritating and for some people it's their whole life because they have their business bank card on there
00:28and all their contacts and everything, so their life stops, doesn't it, pretty much for some people.
00:34I actually broke my shoulder and I was at Victoria and it was my own fault because I'd left my handbag slightly unzipped
00:42and I think someone must have just thought, oh, she's broken her arm, she's got her arm in a sling.
00:46I was an evil target, I guess.
00:48Is there something wrong with our law enforcement?
00:52What do you think could be done to tackle it?
00:54More police, more police on the streets and greater severity of punishment.
01:02It's quite frustrating because I haven't had it happen to me, but I know of a couple of friends that it's happened.
01:08It's quite unfair. You feel quite vulnerable. I am just much more aware.
01:15Where is my phone? Am I holding it? Is it not on show?
01:21It's not anything that you really can protect yourself on because it is actually people on either a motorbike or anything really fast,
01:32so there's not even any way of catching them.
01:36I reported it to the police and luckily I had insurance so I could play.
01:41They did send me a phone quite quickly actually, but it was just a real faff having to sort through it all.
01:51It's awful and it feels awful when it happens, doesn't it? You really do feel like you've been mugged.