Sina Jarmin at Nicko, gumamit ng online delivery app para ipadala ang kanilang mga paninda at mga gadget na nagkakahalaga ng higit ₱25,000. Pero ang delivery riders na kanilang na-book, tinangay ang kanilang mga paninda! Alamin ang buong detalye.
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00:00Are you excited when you see that your delivery is on the way?
00:06But what if it suddenly doesn't arrive because
00:09Kuya Ryder is just going to arbor the items?
00:13He's asking for money.
00:15For what?
00:16He wants me to give him money so he can still deliver it to me.
00:19And on another occasion,
00:22he's already booked for delivery.
00:24Suddenly, he's at the other house!
00:27It's been 6 hours, 8 hours.
00:29It's been 10 hours.
00:32It's gone.
00:33The various packages that didn't reach their destination
00:38will be delivered by Recibo.
00:43On September 24,
00:44Jarmin, an online delivery service provider from Binondo, Manila,
00:47booked his shipment of shoes worth more than
00:50P70,000 from a warehouse in Panayake City.
00:55P70,000 from a warehouse in Panayake City.
00:59Not long after, the driver was found.
01:02He immediately got his driver's book and his personal information.
01:06The details of the farm pickup parcels were already included.
01:09But a few moments later,
01:11Jarmin was shocked when his delivery was suddenly ordered.
01:17Even though it hasn't reached its final destination yet.
01:23How did you become a victim of this type of modus?
01:27I booked a truck to deliver my parcels
01:33from my supplier.
01:35They were supposed to deliver it to me,
01:38but it didn't arrive.
01:39In other words,
01:41my book took the parcels that were supposed to be for me.
01:48This is where Jarmin found out about his booked driver.
01:51He just took his details and information
01:54so that he could book a new driver
01:57and get his goods.
01:59Jarmin remembered,
02:00He booked a new driver,
02:02but the drop-off was for him, not for me.
02:06How is that possible?
02:09He has an account that doesn't have his name on it.
02:13He might have bought it,
02:15or he might have hacked it.
02:17Most possibly, he bought it.
02:19In other words,
02:20he stole someone's identity or details.
02:25Yes, ma'am.
02:26So that Jarmin wouldn't be offended,
02:29the driver tried to tell him that the parcels were for him.
02:33Hey, bro!
02:34It's too early for you to get married.
02:37But wait, there's more.
02:40Because the driver has a last hit.
02:44He's asking for money.
02:45For what?
02:46He wants me to give him money
02:48so that he can give it to me.
02:50I read it somewhere.
02:51It's about a guy.
02:52What does it say?
02:53It's about a guy.
02:54I'll pay him and he'll deliver it.
02:56For you,
02:57how much does this affect your business and your life?
03:00A lot.
03:01Since I don't get paid for my business,
03:04and I have to work hard every cent that I earn,
03:08it's tiring and exhausting.
03:11After the incident,
03:12Jarmin immediately posted on social media
03:15that he experienced a lot of sadness.
03:17Someone messaged me,
03:19a real driver who delivered my parcel.
03:22The driver who picked up Jarmin's parcels
03:26in a warehouse in Paranaque City
03:28was identified as Recibo.
03:30We will hide him under the name of Alan.
03:32In defense of Alan,
03:33he only received a booking from another account
03:36with details and information of Jarmin
03:38and they were dropped off in a barangay in Las Penas City.
03:43It looks legit
03:44because all the details of the package that I will receive
03:48came from him.
03:50That's also what I saw at the pick-up point,
03:53which was also given to me because it's complete.
03:56But at that time,
03:57it was something special for Alan.
04:00That's also what I was wondering
04:03because it's supposed to be here.
04:05Until where is your address,
04:07you won't be able to transfer it.
04:10So they drove it in a sidecar.
04:12The next few days,
04:14Jarmin was able to get information
04:16on where the parcel could be delivered
04:18and who was responsible for the missing parcels.
04:21When I found out that he's a minor,
04:24I posted it on Facebook
04:26and there are people who have good intentions
04:28to give information about that person.
04:31His full name,
04:33where he lives,
04:35and who his parents are.
04:37When Jarmin was able to identify
04:39the possible location of a minor
04:41that could be the driver
04:43who accepted his booking
04:45and used his identity
04:47along with the receipt,
04:49Jarmin immediately went to a market
04:51in Las Pinas City.
04:52The complainant wanted
04:55an answer to his questions.
04:59So we went to an area in Las Pinas
05:02and his lawyer
05:05put the possible suspect
05:09in this case.
05:12I'm Jarmin.
05:14I have a complaint to file.
05:18I'm a scammer.
05:21Do you know this person?
05:24He was involved in the missing parcels.
05:28He was the one who received the parcels.
05:32Is that so?
05:33Do you know this person?
05:35I don't know him.
05:37He's a minor.
05:39Along with the Violence Against Children and Women
05:41or VAWSI of the barangay,
05:43he went to the house of a minor
05:45who did not accept the parcels of Jarmin.
05:52We're looking for someone.
05:54We have a client.
05:56We need to talk to the child
05:59and the guardian.
06:00Where does he live?
06:01Here.
06:02Okay, let's go here.
06:08Can you clean this?
06:10Yes.
06:11Do you have anything else?
06:13You can ask VAWSI first.
06:16We don't have anything.
06:18We just have a confirmation that he lives here.
06:20That's all.
06:21We don't have any other questions.
06:22According to the acquaintance of the minor,
06:24he hasn't been home for three days.
06:26He's the victim who received the parcels.
06:30I'm not saying that he's guilty.
06:34But he's the one who can explain what happened.
06:37The child's acquaintance promised
06:39that they will talk to the barangay
06:41when they find their nephew.
06:44If he has a problem,
06:46he should ask.
06:48It's not his fault.
06:50He shouldn't be blamed
06:52because he might steal something.
06:55The barangay assures that they will help Jarmin
06:58in finding the person behind the theft
07:01of his parcels.
07:03On September 24,
07:04Jarmin asked the barangay
07:07where he received his parcels.
07:09What did you learn from this?
07:11You can share it with your countrymen.
07:13You should be careful
07:15when you receive the parcels.
07:19Sometimes,
07:21the name of the person who received it is different.
07:23Like Jarmin,
07:24Niko is also the victim
07:26of the delivery service provider.
07:28On August 14,
07:29Niko booked a rider
07:30to deliver to his brother in Quezon City
07:33a laptop and some gadgets
07:35worth more than P25,000.
07:38When he arrived,
07:39I opened the bag
07:41to show him the laptop.
07:43If I don't show him the item,
07:45he will return it to me
07:47without the bag.
07:48From their house
07:49to the drop-off location,
07:50the ride will take less than 30 minutes.
07:53But...
07:54I saw his location in the delivery app.
07:57It's in Mayfairview
07:59in Bandang, Caloocan.
08:01Out of the way,
08:03the rider still answered.
08:05He said,
08:06sorry, I'm almost there.
08:07The map is not accurate, sir.
08:10It's been 6 hours, 8 hours,
08:12up to 10 hours.
08:15It's gone.
08:16When Niko realized
08:17that he might be the victim of a scam,
08:19he noticed in the CCTV footage
08:22that a different motorcycle
08:23picked up the motorcycle
08:25registered in the app.
08:27In the CCTV footage,
08:29a different motorcycle came.
08:31He even tried to call
08:32the rider who received his order
08:35but he couldn't reach him.
08:38I hope in the delivery app
08:39that I entrusted my item,
08:41I hope you give protection
08:43to your customer
08:44that the item we entrusted to you
08:47came to us.
08:48Because it's not a joke
08:49that we sometimes send it.
08:51In the investigation,
08:52a receiver was made
08:53as to why he is like a thief.
08:55In Talamac,
08:56this is the case of
08:57missing parcels or delivery
08:59that can't reach their destination.
09:02We discovered these social media posts
09:05where Talamac is selling
09:07the account of the riders
09:09of a delivery and logistics company.
09:13Now,
09:14let's find out
09:15if he has a connection to this
09:17or if he is using
09:19the account he sold
09:21to deceive the customers.
09:25To clarify and answer
09:26the questions raised by
09:28Charmin and Dico,
09:29we tried to get
09:30the so-called
09:31delivery service provider.
09:33But,
09:34they didn't answer
09:35the interview.
09:36According to them,
09:37their priority is
09:38the protection
09:39of their customers.
09:40They also added
09:41that they will continue
09:42to improve
09:43the security features
09:44of their application.
09:46The receiver
09:47of the Department of Trade and Industry
09:49that is in charge
09:50of the protection
09:51of consumer rights
09:52They assured
09:53that they will investigate
09:54the incident
09:55and that the company
09:56and partner drivers
09:57have a right to be punished
09:58if they prove
09:59that there are violations
10:01or a lack of
10:02the important system
10:03of the delivery service provider.
10:06The receiver
10:07and the authorities
10:08should be reminded
10:09to ensure
10:10that the details
10:11of the driver or rider
10:12who will get our parcels
10:13are accurate
10:14and be vigilant
10:15in every delivery booking
10:16that we do.
10:22Hey!
10:26Hey!