Scammers are master manipulators. An expert reveals how to spoil scammers' schemes and shield yourself from fraud.
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00:00 Scammers often use false identities, posing as bank or postal service employees.
00:07 If you suspect a scam, it is best to start by checking the spelling of email addresses or websites.
00:13 Since the real address is already taken, scammers use slight variations to mimic the original.
00:22 It could be just a hyphen where there was none, or a letter from a different alphabet.
00:28 Love and romance scammers often create fake profiles.
00:31 Here, a reverse image search can help, for instance with Google Lens or the InVID program.
00:36 However, this method falls short for deepfakes of fake callers.
00:40 To counteract these, all you can do is make up a code word, or a question and answer game.
00:48 Are you really well? And the answer to that is, yes, I ate my oatmeal this morning, for example.
00:55 An innocuous question with a very specific answer.
00:58 Scammers often use professional methods to manipulate their victims.
01:06 They rely on flattery, sympathy or time pressure, all to make money.
01:12 If you have even the slightest suspicion, then you should end the conversation or chat as quickly as possible.
01:23 You should not reply to the email, but ask someone else and not get involved in a conversation.
01:29 That is the best countermeasure we have.
01:33 (speaks in foreign language)