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If your PS4 is not reading discs, there are several steps you can try to troubleshoot and resolve the issue:

1. Clean the disc: Make sure the disc is clean and free from any smudges, fingerprints, or scratches. Use a soft, lint-free cloth to gently wipe the disc from the center outwards. Avoid using abrasive materials that could further damage the disc.

2. Restart the console: Sometimes a simple restart can fix minor software glitches. Power off your PS4 completely, including unplugging the power cord from the back of the console. Wait for a few minutes, then reconnect and power it back on.

3. Update system software: Ensure your PS4 is running the latest system software. Go to the Settings menu, select System Software Update, and follow the on-screen instructions to check for and install any available updates.

4. Rebuild the database: The PS4 has a database that stores various settings and data. Rebuilding the database can fix certain issues. Turn off the PS4 completely, then hold the power button until you hear two beeps (about 7 seconds). Connect a controller via USB cable and select "Rebuild Database" in Safe Mode. Follow the on-screen instructions to complete the process.

5. Check for disk errors: If the console is not reading certain discs, but can read others, it could be a problem with the specific game disk. Look for any visible scratches or marks. You may want to try the disc on another PS4 console or consider getting a replacement.

6. Restore default settings: Resetting your PS4 to its default settings can help resolve software-related issues. However, keep in mind that this will erase all user data and settings, so make sure to back up anything important. In the Settings menu, select Initialization, then choose Restore Default Settings. Follow the prompts to complete the process.

7. Contact Sony support: If none of the above steps resolve the issue, it's advisable to contact Sony support for further assistance. They may provide additional troubleshooting steps or advise on potential repair options.

Remember to refer to your PS4's user manual or the official PlayStation website for detailed instructions specific to your console model.


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